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Candlewood Suites Conway by IHG

2.5 star property

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Photo gallery for Candlewood Suites Conway by IHG

Exterior
1 bedroom, in-room safe, desk, laptop workspace
Point of interest
Interior
Point of interest

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Gym
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
2360 Sanders St, Conway, AR, 72032
  • Hendrix College
    ‪10 min walk‬
  • University of Central Arkansas
    ‪5 min drive‬
  • Reynolds Performance Hall
    ‪6 min drive‬
  • Little Rock, AR (LIT-Clinton National Airport)
    ‪42 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Accessible Tub)

Room amenity

Studio Suite, 1 Queen Bed, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Roll-In Shower)

Room amenity

Studio Suite, 1 Queen Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Accessible Tub)

Room amenity

Studio Suite, 1 Queen Bed, Accessible (Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Room amenity

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Room amenity

Studio Suite, 1 Queen Bed

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Accessible Tub)

Room amenity

Suite, 1 Bedroom, Accessible (Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

Studio Suite, 2 Double Beds | 1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 2 Double Beds

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Fairfield Inn & Suites by Marriott Conway

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 871 reviews
The price is €77
includes taxes & fees
14 Sept - 15 Sept
Fairfield Inn & Suites by Marriott Conway

About this property

Candlewood Suites Conway by IHG

Hotel with free parking, near Hendrix College
Along with a fitness centre, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities. Weekly housekeeping is available.
Candlewood Suites Conway by IHG offers 65 accommodations with a safe and coffee/tea makers. 55-inch flat-screen televisions come with premium satellite channels and Netflix. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and hairdryers.

This Conway hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is offered on a weekly basis and change of towels can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

During your stay at Candlewood Suites Conway by IHG, you'll be within walking distance of Hendrix College. Enjoy features like free WiFi in public areas and free self-parking, plus a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and convenience store
  • On-site recreation includes a gym
  • 11 minutes by foot from Hendrix College and a 4-minute drive from Pickles Gap Village
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. Public spaces have free WiFi. You'll find a business centre on site. A fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Candlewood Suites Conway by IHG. Free self parking is available.

This Conway hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Children's games
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (91 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (91 centimetre high)
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (104 centimetre wide door)
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 6:00 AM

Renovations and closures

The property will be renovating from 23 May 2025 to 31 August 2025 (completion date subject to change). The following areas are affected:
  • Business centre
  • Selected guestrooms
Renovation work will only be conducted on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 45 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 6:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Candlewood Suites Conway by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Conway
Candlewood Suites Hotel Conway
Candlewood Suites Conway Hotel Conway
Candlewood Suites Conway Hotel
Candlewood Conway
Conway Candlewood Suites

Candlewood Suites Conway by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 148 out of 346 reviews
Rating 8 - Good. 108 out of 346 reviews
Rating 6 - Okay. 51 out of 346 reviews
Rating 4 - Poor. 17 out of 346 reviews
Rating 2 - Terrible. 22 out of 346 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Daniel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was not super clean and up to date. The chair in the room had leather peeling off of both arms and the arms were loose like they were going to fall off. The comforters had stains on them.
Stayed 1 night in Jun 2025

2/10 Terrible

Renae

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay here!

Old outdated facility. Not cleaned well & ZERO USB ports in room. No breakfast for guests. Entire experience had a "hurry up & get outta here" air about it. I couldn't believe this is an IHG property.
Stayed 1 night in May 2025

6/10 Okay

Jennifer

Stayed 1 night in May 2025

4/10 Poor

Lydia

Disliked: Amenities, property conditions & facilities
This property needs to be upgraded. The condition of the room left a lot to be desired
Stayed 1 night in May 2025

6/10 Okay

Ray, Springfield

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The room I was given smelled awful. They were able to find me another but not a great experience.
Stayed 1 night in May 2025

8/10 Good

Zach

Liked: Cleanliness, room comfort
The property was very clean. The staff efficient.
Stayed 1 night in May 2025

4/10 Poor

Kelly

Travelled with family
Disliked: Property conditions & facilities

Choose somewhere else.

Not as bad as it could have been. Bed was comfortable, shower was fine. Overall raggedy. Condom box and condom in nightstand drawer. Furniture very tattered. Hallways felt damp and smelled. No breakfast. No diet drinks. A lot of competition for same price. Will not make this choice again. Should have been $25 cheaper.
Stayed 1 night in May 2025

8/10 Good

Randy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Katherine

Disliked: Property conditions & facilities
Smelled TERRIBLE from carpet cleaners, noisy rooms with interstate close by...toothpaste on the faucet in bathroom, ripped chair, cracked lamp shades. I left -- too smelly and noisy. I'd rather sleep in my car.
Stayed 1 night in May 2025

6/10 Okay

Scott

Business traveller, Travelled with pets, Travelled with partner
Disliked: Amenities
It served its purpose it was a place to stay while we vended that weekend. Rooms look worn the leather on the chair in the room was worn and pealing. If you pull a trailer the parking is tight.
Stayed 2 nights in Mar 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, room comfort
It was nice having a kitchen since we were there 4 nights. Staff was very friendly and accommodating. Glad they are renovating since it’s outdated.
Stayed 4 nights in Apr 2025

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Their online pictures of their rooms are not true rooms and carpets where dirty and no breakfast at all jus coffee
Stayed 2 nights in Apr 2025

10/10 Excellent

Marie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Excellent stay. Stayed over due to jeep troubles after camping for 7 days. The bed was very comfortable and the shower was amazing. The pressure from the water was excellent.
Stayed 1 night in Apr 2025

10/10 Excellent

Carla

Stayed 7 nights in Mar 2025

8/10 Good

Denise, Plainwell

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable bed and excellent water pressure in the shower. Was pretty noisy as our room was at the end that was closest to the freeway.
Stayed 2 nights in Apr 2025

4/10 Poor

Kim

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The entry door to the hotel has grunge on it that is sticky. My room had a chair in it with most of the material worn off the arm rests. Staff was friendly and accomodating to change me from a room that smelled poorly to another, but overall the hotel needs a ton of work and more time and money spent keeping it clean and presentable.
Stayed 1 night in Mar 2025

8/10 Good

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Derrick

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel and Staff !!

Hotel staff were amazing ! When you walk in the hotel it smells so wonderful The beds were bed bug free that is a major plus Beds and pillows were extra comfy 😊 We cooked for our 2 boys and the hotel had everything we needed on spot if they didnt there was a walmart right beside us .. We loved our stay and we cant wait to come back on our buisness trips its like home away from home..
Stayed 2 nights in Mar 2025

10/10 Excellent

Melissa

Liked: Cleanliness, property conditions & facilities

6/10 Okay

R

Stayed 1 night in Feb 2025

8/10 Good

Nathan

Stayed 1 night in Feb 2025

8/10 Good

Eric

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Not what I expected

Not what I was expecting BUT it was safe, bug free stay and those are the two most important things to me at a hotel.
Stayed 1 night in Jan 2025

6/10 Okay

LeAnn

Stayed 3 nights in Dec 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Workrd out petfect
Stayed 1 night in Nov 2024

10/10 Excellent

Varnika

Stayed 1 night in Nov 2024