Allegro Cozumel All Inclusive

3.5 star property

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Photo gallery for Allegro Cozumel All Inclusive

Exterior
Sauna, hot tub, steam room, body treatments, aromatherapy
Lobby
5 outdoor pools, pool umbrellas, pool loungers
Property entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • All-inclusive

Explore the area

View in a map
Kilometro 16.5 Carretera Costera Sur, Cozumel, QROO, 77600
  • Place, Nachi Cocom Beach Club & Water Sport Center
    ‪8 min walk‬
  • Place, Paradise Beach
    ‪14 min walk‬
  • Place, Mr. Sancho's Beach Club
    ‪19 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪21 min drive‬

Room options

Premium Ultimate Dive Experience 1 Diver/Non Divers

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

Family Room, Garden View

7.2 out of 10
Good
(15 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Superior Premium Level Room

8.2 out of 10
Very good
(35 reviews)
  • Sleeps 4
  • 2 Double Beds

Superior Room

7.6 out of 10
Good
(188 reviews)
  • Sleeps 4
  • 2 Double Beds

Premium Ultimate Dive Experience up to 3 Divers

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

Premium Suite (Level)

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Allegro Cozumel All Inclusive

On private beach with 5 outdoor pools, near Nachi Cocom Beach Club & Water Sport Center
Catch some rays on Allegro Cozumel All Inclusive's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Housekeeping is available on request.
Allegro Cozumel All Inclusive offers 234 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to patios. Flat-screen televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

A private beach, 2 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of Allegro Cozumel All Inclusive's great beach location. During your stay, you're just a quick walk from Arrecifes de Cozumel National Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 5 restaurants, a beach bar and a swim-up bar
  • Splash around at the free water park with a waterslide or swim in the 5 outdoor pools
  • Indulge with hot stone massages, aromatherapy or body wraps at the spa
  • Services include a free children's club, a lifeguard on-site and a concierge
  • On-site recreation includes a private beach, 2 outdoor tennis courts and a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Nachi Cocom Beach Club & Water Sport Center and Paradise Beach
Allegro Cozumel All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. At Allegro Cozumel All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Cozumel property.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Topaz – This buffet restaurant serves breakfast and dinner.
O Sole Mio – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open selected days.
Sports Bar – On-site sports bar. Open daily.
Fuji – This restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open selected days.
Cielito Lindo – This restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open selected days.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
In-room minibar (some restrictions)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkelling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Cielito Lindo
  • Fuji
  • O Sole Mio
  • Sports Bar
  • Topaz

Things to do

  • 2 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Splash pad
  • Steam room
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1992
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Allegro Cozumel All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 82.12 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests booked in a Premium Ultimate Dive Experience room type must provide a PADI certification or equivalent documentation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.

Property is also known as

Allegro All Inclusive
Allegro All Inclusive Cozumel
Allegro Cozumel
Allegro Cozumel All Inclusive
Cozumel Allegro
Occidental Allegro Cozumel Hotel Cozumel
Occidental Allegro Resort All Inclusive
Allegro Cozumel Resort All Inclusive
Allegro Resort All Inclusive
Allegro Cozumel All Inclusive All-inclusive property
Allegro All Inclusive All-inclusive property
Allegro Cozumel All Inclusive Cozumel
Allegro Cozumel All Inclusive All-inclusive property
Allegro Cozumel All Inclusive All-inclusive property Cozumel

Allegro Cozumel All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 478 out of 1070 reviews
Rating 8 - Good. 302 out of 1070 reviews
Rating 6 - Okay. 177 out of 1070 reviews
Rating 4 - Poor. 67 out of 1070 reviews
Rating 2 - Terrible. 46 out of 1070 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Renee

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, amenities
Great please family oriented defenetly recommend
Stayed 5 nights in Oct 2025

10/10 Excellent

Tommy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice and quiet. Great beach and amenities. We loved it!
Stayed 2 nights in Oct 2025

8/10 Good

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. We have mixed reviews on the food.
Stayed 6 nights in Oct 2025

8/10 Good

Anita K, Bedford

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was not great with the exception of the hibachi restaurant. My bed was so hard that my hips are bruised. The check-in process was way too slow. But, i loved the location and the bars served great drinks.
Stayed 6 nights in Oct 2025

6/10 Okay

Paul Joseph

Stayed 5 nights in Oct 2025

10/10 Excellent

Diego

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good place if you looking something calm and family friendly. So relax and the rooms are pretty good. Drinks are ok, the buffet it’s good, sometimes I was needing something more but again, for price and package is a good deal. The beach is beautiful! So calms and relax. Clean room, same with the bathroom.
Stayed 2 nights in Jul 2025

8/10 Good

Hollie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 2nd stay at this resort. Great for family vacation! Property is beautiful landscaping & mesmerizing sandy beach & pier. Easy to set up for any excursions on site for pick up on pier for scuba, snorkeling, paragliding ect. Restaurants Italian & Hibachi were excellent! Recommend upgrading to premium level for access to Santa Rosa lounge for exclusive Breakfast, Lunch & snacks. Enjoyed our vacation, 🌴
Stayed 5 nights in Oct 2025

8/10 Good

Ozkan

Travelled with family
Liked: Cleanliness, amenities
There were quite a lot of mosquitoes, and it was a bit uncomfortable probably related to the time of year we visited, but the hotel should still consider a solution. The rooms were clean and the beds were comfortable, but the sound insulation could be better. During my previous visit, the buffet had more food options. The beach and pool were nice, I really liked them. The daytime beach and pool activities were enjoyable. Overall, I’d rate it 7.5 out of 10.
Stayed 6 nights in Oct 2025

8/10 Good

Franck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't consider myself much of a resort guy, but I wanted to unplug for a week and just focus on diving, and this resort allowed me to do just that. Food aplenty, drinks for those who are into that, a nice, clean, little fitness room. My only reservation would be around how thin the walls are. If you have loud neighbors like I did, your nights won't be super-peaceful.
Stayed 7 nights in Oct 2025

8/10 Good

Lanny

Travelled with family
Liked: Staff & service
Overall the property is nice and quiet, good family vacation spot. One of the best mature beach areas around, very picturesque! You feel safe letting your older kids venture around. Great tiny kid’s pool area, not so much for the older one’s. Short boat ride to snorkel, swim with turtles, stingrays or just relax in the most beautiful lagoon. If you scuba, then definitely the place to be. Book the premium side for more amenities, and enjoy!
Stayed 5 nights in Oct 2025

10/10 Excellent

Greg

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun place to stay and attentive staff. Highly recommend
Stayed 4 nights in Oct 2025

8/10 Good

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice, decent buffet and entertainment. Book the flight to Cozumel! Don’t do Cancún like it recommended us. No fault of the property tho. Also, lack of planning on my part. Just a long trip there after a long flight.
Stayed 6 nights in Sep 2025

6/10 Okay

Michael paul

Liked: Cleanliness
Didn't explain food options, restaurants, rsvp at all. Shows were good
Stayed 6 nights in Sep 2025

10/10 Excellent

Nicky

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2025

8/10 Good

Douglas Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surroundings, awesome beach
Stayed 22 nights in Sep 2025

6/10 Okay

Ofelia M

Liked: Cleanliness, property conditions & facilities
The following is a list of issues I had during my stay. I was given a room with one bed when I reserved a room with 2 beds. Also, in this first room, the ceiling was all spotted with brown stuff and the drippings landed on the bedspread. When I mentioned that we were given the wrong room they tried to accommodate by giving me a twin size bed for the night. The next morning they made us remove our belongings which were not secured. I had to continue checking with the staff about the availability of the other room. Meanwhile my 87 year father and I didn't have a room to go back to rest during the day and had to carry a lot of our stuff with us. This was very frustrating. I felt horrible for my father who needed a cool place to relax. We didn't get the room until about 4 p m and only because I kept checking with staff and insisting. Another concern was that the room was very slippery because of condensation. I was very nervous that my father might slip and fall. Other concerns: hey do not provide washcloths. We had a very difficult time trying to reserve dinner at different restaurants.They were supposedly full when we reserved but when we arrived they were not even halfway full. Couldn't order Tbone steak because their "saw" was broken? They ran out of "towel" cards? We came during the Iron man competition so I understand there was a lot of confusion but they definitely needed more staff.The staff that was doing registration was also handling minor questions. They need h
Stayed 5 nights in Sep 2025

6/10 Okay

Barry, blanco

Stayed 6 nights in Sep 2025

8/10 Good

Marta Ester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

4/10 Poor

Cole

Travelled with family, Travelled with group
Restaurants were all closed but one, food was all the same at buffet every meal, wild animals and birds were in the restaurants at every meal, no a/c in rooms, miserable sleeping conditions in rooms. Will never return or suggest this resort to anyone!!
Stayed 3 nights in Sep 2025

4/10 Poor

Edward Henry Nowak

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The staff was not very friendly. AC was horrible, room had hair on the floors, only 1 buffet to eat dinner at. Restaurants were not open.
Stayed 3 nights in Sep 2025

8/10 Good

Irene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beach best the best
Stayed 5 nights in Sep 2025

10/10 Excellent

Kerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Allegro! The staff was fantastic and so kind! Arbey Aguilar and Diego and Diego really made the activities fun, we enjoyed to new games everyday. From Volleyball (beach and pool) to bingo. It was fun and enjoyable. It was also great to speak with Arbey for a minute and get to know him while things were a little slow. We also enjoyed a couples massage Yucelmi and Alejandra. They worked so hard to make our experience relaxing and therapeutic. We also visited Sophia in the fish spa! That was a new experience for us. And she was so sweet and fun to talk to.
Stayed 4 nights in Sep 2025

8/10 Good

KELLY Hugh

Liked: Cleanliness, staff & service, property conditions & facilities
Staff great rooms ok water pressure in shower could be better. Breakfast and lunch good. Dinner selection not great. Overall good for the money
Stayed 4 nights in Sep 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been staying here several times now. Great experience each time.
Stayed 5 nights in Sep 2025