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Crowne Plaza London- Gatwick Airport by IHG

4.0 star property

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Photo gallery for Crowne Plaza London- Gatwick Airport by IHG

Exterior
Bar (on property)
Exterior
Property amenity
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Langley Drive, Crawley, England, RH11 7SX
  • Place, Manor Royal Business Park
    ‪1 min walk‬
  • Place, Crawley Town Hall
    ‪17 min walk‬
  • Place, County Mall Shopping Centre
    ‪18 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪71 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Club lounge access

A hotel lobby with a patterned carpet, teal upholstered chairs, a wooden reception desk, and a television mounted on the wall.

Suite, 1 Bedroom, Club lounge access

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Club lounge access

Premium Room, 1 King Bed, Club lounge access | In-room safe, desk, blackout curtains, soundproofing

Premium Room, 1 King Bed, Club lounge access

10.0 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

In-room safe, desk, blackout curtains, soundproofing

Standard Room

8.4 out of 10
Very good
(17 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 Double Bed

Premium Room, 1 Double Bed | Room amenity

Premium Room, 1 Double Bed

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | In-room safe, desk, blackout curtains, soundproofing

Premium Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | Bathroom | Combined shower/bathtub, deep-soaking bathtub, free toiletries

Standard Room, 1 Double Bed, Accessible

7.0 out of 10
Good
(2 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds | In-room safe, desk, blackout curtains, soundproofing

Premium Room, 2 Double Beds

9.6 out of 10
Exceptional
(20 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(22 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed | In-room safe, desk, blackout curtains, soundproofing

Premium Room, 1 Queen Bed

8.8 out of 10
Excellent
(10 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Single Beds

8.6 out of 10
Excellent
(4 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Crowne Plaza London- Gatwick Airport by IHG

Along with a restaurant, this hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site.
Crowne Plaza London- Gatwick Airport by IHG offers 294 air-conditioned accommodations with a safe and coffee/tea makers. 26-inch LCD televisions come with satellite channels and pay-per-view films.

Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza London- Gatwick Airport by IHG. During your stay, you'll be within walking distance of Cineworld Crawley. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • English breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Manor Royal Business Park and 10 minutes on foot from Cineworld Crawley
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Crowne Plaza London- Gatwick Airport by IHG. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Crawley hotel.

For a fee, guests can enjoy a English breakfast daily from 6 AM to 10:30 AM.
Cube Restaurant – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Olive Grove – This restaurant serves brunch, lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (GBP 12 per day)
  • Uncovered extended parking on site (GBP 12 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 6 AM to 10:30 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cube Restaurant
  • The Olive Grove

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 19.95 per person
  • Uncovered self-parking fee: GBP 12 per day
  • Uncovered extended parking fee: GBP 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel London Airport Gatwick
Crowne Plaza London Gatwick Airport
Crawley Crowne Plaza
Crowne Plaza Crawley
Crowne Plaza London-Gatwick Airport Hotel Crawley
Crowne Plaza London Gatwick Airport Hotel
Crowne Plaza London Gatwick Airport
Crowne Plaza London Gatwick Airport an IHG Hotel
Crowne Plaza London- Gatwick Airport by IHG Hotel
Crowne Plaza London- Gatwick Airport by IHG Crawley
Crowne Plaza London- Gatwick Airport by IHG Hotel Crawley

Crowne Plaza London- Gatwick Airport by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 447 out of 1001 reviews
Rating 8 - Good. 307 out of 1001 reviews
Rating 6 - Okay. 127 out of 1001 reviews
Rating 4 - Poor. 67 out of 1001 reviews
Rating 2 - Terrible. 53 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms & public spaces, close to Gatwick Airport & Crawley Industrial estates, plenty of parking.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Stay here a lot, polite and convenient for airport
Stayed 1 night in Dec 2025
Verified

8/10 Good

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Nice room near airport with plenty of parking
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room and very polite staff
Stayed 1 night in Dec 2025
Verified

8/10 Good

Jaafar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice quiet hotel
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Shashikant

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms Very helpful staff
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Shihomi

Liked: Staff & service, property conditions & facilities, room comfort
It was really good location and convenient highly recommend!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food choices.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were wonderful! The room was great, as was staff
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Quick easy check in as i arrived after a late flight.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Aedrian

Liked: Cleanliness, staff & service
Service pleasant and hotel common areas good. Rooms were tired and desperately needing refurbishment. Mattress sagging…wish I had gone to the Purple Palace down the road.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great place to stay pre holiday flights
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Really excellent service and very clean rooms.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restaurant staff very friendly
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

duane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were extremely friendly and the hotel was incredibly clean and tidy. Would highly recommend staying in there if you’re in the area. There was also a large choice of gluten-free options on the restaurants menu, which was ideal for my wife
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great having us all in a 5 person family room. Only one of the 3 lifts was working during our stay.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

shailendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find easy to stay and easy for travellers
Stayed 1 night in Sep 2024
Verified

8/10 Good

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at Crown Plaza

Good location. Only had breakfast which was good and the staff attentive and friendly
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very clean, staff friendly, and a good location. A very enjoyable stay
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, polite staff, large comfortable room and a bathroom with large shower and a bath tub, the toiletries smelt delicious. We ate in the restaurant and the food was hot and very tasty.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Gbesimi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast and access to Airport
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Very happy with the continental breakfast and airport shuttle!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Ayeasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, good service and nice food.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities
Great service good hotel for a good price
Stayed 1 night in Aug 2024