Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG

Indoor pool
Free daily continental breakfast
Property entrance
Property entrance
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Gym
  • Housekeeping
  • Laundry

Explore the area

View in a map
11331 West Kingsley Road, Dallas, TX, 75238
  • Topgolf Dallas
    ‪8 min drive‬
  • Dallas Arboretum and Botanical Garden
    ‪9 min drive‬
  • Southern Methodist University
    ‪12 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪22 min drive‬

Room options

Suite, 2 Queen Beds

7.2 out of 10
Good
(7 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(22 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG

Hotel in Dallas with free breakfast and fitness centre
An indoor pool, a fitness centre and self parking are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site.
Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG offers 90 air-conditioned accommodations with a safe and free newspapers. Flat-screen televisions are featured in guestrooms. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Dallas hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG. During your stay, you'll be close to Dallas Arboretum and Botanical Garden. Free breakfast, free WiFi in public areas and an indoor pool are available.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • 11 minutes by car from Galleria Dallas and 11 minutes from Lake Ray Hubbard
Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi and wired Internet. Business amenities include a business centre and a meeting room. Free breakfast is served daily. The business-friendly Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This Dallas hotel is smoke free.

Guests are served a free continental breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 7 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 7.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Garland SW NE Dallas Area
Holiday Express Garland SW NE Dallas Area
Holiday Express Garland SW
Holiday Inn Express Garland SW NE Dallas Area Hotel
Holiday Inn Express SW Dallas Area Hotel
Holiday Inn Express SW Dallas Area
Holiday Inn Express Dallas Northeast Arboretum Hotel
Holiday Inn Express Arboretum Hotel
Holiday Inn Express Dallas Northeast Arboretum
Express Dallas east Arboretum
Holiday Inn Express Suites Dallas Northeast Arboretum
Holiday Inn Express Suites Dallas Northeast Arboretum by IHG

Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 457 out of 819 reviews
Rating 8 - Good. 171 out of 819 reviews
Rating 6 - Okay. 85 out of 819 reviews
Rating 4 - Poor. 53 out of 819 reviews
Rating 2 - Terrible. 53 out of 819 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Kelli

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jun 2025

8/10 Good

Peter

Stayed 1 night in Jun 2025

10/10 Excellent

FELICITAS, Humble

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice clean specious room had a wonderful stay only downside was the shower water pressure wasn’t good and was hard to regulate hot and cold water but besides that everything was very good receptionist was very friendly beds were comfortable and breakfast was nice
Stayed 2 nights in May 2025

8/10 Good

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the manager. Great guy, very accommodating. One suggestion that I'd make to most hotels is that when housekeeping visits your room, that they restock coffee. I've stayed at a few hotels lately where they skip that.
Stayed 2 nights in Jun 2025

10/10 Excellent

KALUNGA

Great place
Stayed 2 nights in May 2025

4/10 Poor

Sheree, SLC

Travelled with family
The absolute worst hotel I've ever stayed at. The pool is freezing and the front desk staff don't care about assisting guests. I tried for an entire day to get an ironing board. They said they would have housekeeping bring one to our room. When I called to see where it was, the guy at the front desk told me they didn't have any. When I said I really need one, we were in town to attend an event, he responded I'll let my boss know in the morning.
Stayed 3 nights in May 2025

2/10 Terrible

Mayra

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We had to check out as our room mattress was infested with bedbugs.
Stayed 2 nights in May 2025

10/10 Excellent

jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

LaShunda

Liked: Cleanliness
Disliked: Amenities
Hotel was nice the Manager of the night shift was very hospitable.
Stayed 3 nights in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Farzad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the money, I had a comfy stay
Stayed 2 nights in May 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Rubi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Mezgebe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant m
Stayed 3 nights in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a business stay
Stayed 1 night in May 2025

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice newer property that was a good value. The nearby construction made access to the property a bit inconvenient but that is not the property's fault. I would stay again.
Stayed 1 night in May 2025

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jaime

Stayed 1 night in Apr 2025

10/10 Excellent

Gloria

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything was great. The only thing that wasn't good was that the TV remote back kept falling off.
Stayed 1 night in Apr 2025

8/10 Good

Giovanna

Stayed 1 night in Apr 2025

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome!!

Great stay the breakfast options were amazing
Stayed 3 nights in Mar 2025

6/10 Okay

Ismael

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

David

Liked: Amenities
great staff super quality
Stayed 2 nights in Apr 2025