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Homewood Suites by Hilton North Dallas-Plano

3.0 star property

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Photo gallery for Homewood Suites by Hilton North Dallas-Plano

Free daily on-the-go breakfast
Property amenity
Property amenity
In-room safe, desk, iron/ironing board, free cots/infant beds
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Housekeeping
  • Parking included
  • Laundry

Explore the area

Map
4705 Old Shepard Pl, Plano, TX, 75093
  • Baylor Scott & White The Heart Hospital
    ‪8 min walk‬
  • University of Texas at Dallas
    ‪5 min drive‬
  • The Shops at Legacy
    ‪9 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪24 min drive‬

Room options

View all photos for Suite, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, Accessible, Non Smoking

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, Accessible, Non Smoking

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for 1 Bdrm Ste 1 King NoSmk

In-room safe, desk, iron/ironing board, free cots/infant beds

1 Bdrm Ste 1 King NoSmk

8.2 out of 10
Very good
(26 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for 1 Bdrm Ste 2 Dbles NoSmk

In-room safe, desk, iron/ironing board, free cots/infant beds

1 Bdrm Ste 2 Dbles NoSmk

9.0 out of 10
Wonderful
(17 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking | Living area | 43-inch TV with satellite channels, Netflix, Hulu

Suite, 2 Bedrooms, Non Smoking

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

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About this property

Homewood Suites by Hilton North Dallas-Plano

Suburban hotel with free breakfast and fitness centre
Along with a fitness centre, this smoke-free hotel has coffee/tea in a common area and a business centre. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a meeting room, dry cleaning and laundry facilities.
Homewood Suites by Hilton North Dallas-Plano offers 99 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation is furnished with double sofa beds. Kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a bath, complimentary toiletries and hairdryers.

Televisions come with premium satellite channels, pay-per-view films and Netflix. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Homewood Suites by Hilton North Dallas-Plano. During your stay, you'll be within walking distance of Baylor Scott & White The Heart Hospital. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Services include babysitting, free food shopping service and dry cleaning/laundry
  • On-site recreation includes a gym
  • 11 minutes by car from Galleria Dallas and 6 minutes from University of Texas at Dallas
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Homewood Suites by Hilton North Dallas-Plano. Self parking is free.

This Plano hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.

Languages

English

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym

Family friendly

  • Babysitting
  • Free cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free cot

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch TV with premium cable/satellite channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Hotel Dallas-Plano North
Homewood Suites Hilton North Dallas-Plano
Homewood Suites Hilton North Dallas-Plano Hotel
Homewood Suites By Hilton North Dallas-Plano Hotel Plano
Hilton Plano
Homewood Plano
Homewood Suites by Hilton North Dallas Plano
Homewood Suites by Hilton North Dallas-Plano Hotel
Homewood Suites by Hilton North Dallas-Plano Plano
Homewood Suites by Hilton North Dallas-Plano Hotel Plano

Homewood Suites by Hilton North Dallas-Plano Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 382 out of 744 reviews
Rating 8 - Good. 201 out of 744 reviews
Rating 6 - Okay. 82 out of 744 reviews
Rating 4 - Poor. 45 out of 744 reviews
Rating 2 - Terrible. 34 out of 744 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Richard

Stayed 1 night in Mar 2025

2/10 Terrible

Supratim

Stayed 2 nights in Jan 2025

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Truly disappointed

Homewood suites has always been my go to for a well -appointed stay along with comfortability within your means. Unfortunately at this location it was the worst experience my family and I have ever endured. I gave 2stars for the service only because the front desk receptionists were truly kind and empathetic. On the other hand that cannot be said about management. I was spoken to in the most unprofessional manner regarding the apparent distaste for the lack of quality presented to us to which compensation was the only choice due to us having to stay in that squalor overnight. To bring this to a close our short stay consisted of the most unsanitary conditions(I've been debating whether to post the pictures I took) as well as inexcusable unprofessionalism from management and unfortunately I cannot recommend this place to others at this time.
Stayed 2 nights in Mar 2025

10/10 Excellent

Amanda

Stayed 1 night in Mar 2025

8/10 Good

Brianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very comfortable stay.

Great stay! Loved the hotel was clean and the room was very nice the only downside was that the microwave didnt work because it would set of the breaker. I highly appreciated the help from the front desk, they went above and beyond to get us what we needed. 😊 overall happy with our stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Frank W

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel of the vacation so far!
Stayed 1 night in Mar 2025

4/10 Poor

Angela

Travelled with family
Disliked: Staff & service
I booked this property out of panic due to a family emergency and having a parent hospitalized and needed a room for myself and my family. I put the room in my husbands name due to me being at the hospital so he could check in easily. He gets there with my kids and is completely given a hassle over a measly $50 incidental fee. I had paid for the room IN FULL already. My husband told the lady at the desk our situation as well as I talked to her myself and she refused to be any sort of emphatic. I offered to pay over the phone from the hospital and told her to use the card on file and she refused. Told me the card had to be in my husbands name for check in. I had to leave the hospital to get him and our kids checked in just for her to use the same exact card I used for booking that she said he couldn’t. She just handed me the door card with no words. She didn’t tell us when check out was, details about breakfast, absolutely NOTHING. Her attitude was piss poor! Then we wake up the next day to the cleaning ladies knocking at or unlocking our door every 30 minutes beginning around 10:30 when checkout was noon. Then we prepare to leave and we’re not notified at all that the elevator was broken and we were on the top floor.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect comfortable place!

Stayed 5nights. Everything was perfect except that my room was cleaned only once during my stay. Probably forgotten. Yet I will definitely come back to this wonderful hotel.
Stayed 5 nights in Feb 2025

4/10 Poor

Kristina

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The elevator didn’t work, one plug in in my room worked to charge my phone, the alarm didn’t work, and we saw a roach.
Stayed 2 nights in Feb 2025

10/10 Excellent

Bonnie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Accommodations were good. Breakfast was fresh, big variety and overall excellent. Great dining shopping less than 10 minutes away.
Stayed 2 nights in Dec 2024

8/10 Good

Antonio

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Sheryl, Tyler

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice time
Stayed 5 nights in Jan 2025

2/10 Terrible

Cindy

Travelled with family
Disliked: Staff & service, room comfort
Assigned elderly couple farthest room from the lobby, even after pointing out my husband was here to have a heart procedure next day. The front desk clerk couldnt have cared less.
Stayed 2 nights in Jan 2025

6/10 Okay

Craig

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Staff was nice. The hotel itself felt dirty and not well maintained.
Stayed 5 nights in Jan 2025

10/10 Excellent

Rihanna

Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

The room was excellent. Clean and comfortable. Service was great
Stayed 2 nights in Dec 2024

10/10 Excellent

Charlotte

Stayed 1 night in Sep 2024

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Mattie

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Amir

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Dec 2024