Homewood Suites by Hilton North Dallas-Plano

3.0 star property

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Photo gallery for Homewood Suites by Hilton North Dallas-Plano

Free daily on-the-go breakfast
In-room safe, desk, iron/ironing board, free cots/infant beds
Property amenity
Exterior
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Housekeeping
  • Pet-friendly
  • Parking included
  • Laundry

Explore the area

View in a map
4705 Old Shepard Pl, Plano, TX, 75093
  • Place, Baylor Scott & White The Heart Hospital
    ‪8 min walk‬
  • Place, University of Texas at Dallas
    ‪7 min drive‬
  • Place, The Shops at Legacy
    ‪9 min drive‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪23 min drive‬

Room options

Suite, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

Suite, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

Suite, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

1 Bdrm Ste 1 King NoSmk

8.2 out of 10
Very good
(26 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

1 Bdrm Ste 2 Dbles NoSmk

9.0 out of 10
Wonderful
(17 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

Similar properties

About this property

Homewood Suites by Hilton North Dallas-Plano

Suburban hotel with free breakfast and fitness centre
Along with a fitness centre, this smoke-free hotel has coffee/tea in a common area and a business centre. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a meeting room, dry cleaning and laundry facilities.
Homewood Suites by Hilton North Dallas-Plano offers 99 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation is furnished with double sofa beds. Accommodation at this 3-star hotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a bath, complimentary toiletries and hairdryers.

Televisions come with premium satellite channels, pay-per-view films and Netflix. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Homewood Suites by Hilton North Dallas-Plano. During your stay, you'll be within walking distance of Baylor Scott & White The Heart Hospital. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Services include babysitting, free food shopping service and dry cleaning/laundry
  • On-site recreation includes a gym
  • Just a 2-minute drive from Baylor Scott & White The Heart Hospital and 11 minutes from Galleria Dallas
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Homewood Suites by Hilton North Dallas-Plano. Self parking is free.

This 3-star Plano hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym

Family friendly

  • Babysitting
  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free cot

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch TV with premium cable/satellite channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Hotel Dallas-Plano North
Homewood Suites Hilton North Dallas-Plano
Homewood Suites Hilton North Dallas-Plano Hotel
Homewood Suites By Hilton North Dallas-Plano Hotel Plano
Hilton Plano
Homewood Plano
Homewood Suites by Hilton North Dallas Plano
Homewood Suites by Hilton North Dallas-Plano Hotel
Homewood Suites by Hilton North Dallas-Plano Plano
Homewood Suites by Hilton North Dallas-Plano Hotel Plano

Reviews

Homewood Suites by Hilton North Dallas-Plano Reviews

8.4

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 393 out of 769 reviews
Rating 8 - Good. 206 out of 769 reviews
Rating 6 - Okay. 85 out of 769 reviews
Rating 4 - Poor. 47 out of 769 reviews
Rating 2 - Terrible. 38 out of 769 reviews

Reviews

10/10 Excellent

Matthew

Stayed 1 night in Jul 2025

10/10 Excellent

Brianna

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Quick and easy stay with breakfast included. It’s exactly what you’d expect from a 2 star hotel. Great staff
Stayed 1 night in Aug 2025

10/10 Excellent

Bushra

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 5 nights in Aug 2025

6/10 Okay

Manuel

Stayed 5 nights in Jul 2025

8/10 Good

Ayla

Travelled with family and small children
Liked: Cleanliness
Pool is a lot smaller than the picture leads you to believe. But overall it was a good place. We'd stay again.
Stayed 3 nights in Jul 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
We chose this hotel due to suite room set up for our family. It met those needs. WiFi didn’t work during our stay with poor cell service at the location. And AC doesn’t turn down lower than 68, temp felt closer to 70. Room set up was great, breakfast was as expected.
Stayed 1 night in Jul 2025

2/10 Terrible

Subramanian

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Important for families with kids staying more than 1 night: The property falsely advertises “daily housekeeping,” but it’s actually every other day. I stayed 3 nights (Thu–Sun) with toddlers, and housekeeping was done only once—on Saturday. When I asked, the front desk confirmed it’s every other day, regardless of stay length. This misleading information influenced my decision to book. If they had clearly mentioned it in the room description or guest services, I would have chosen a different hotel.
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Good for a family stay

Rooms were clean, comfortable and quiet. The stairwells had food litter, including old corn cobs and banana peels. There were a lot of unsupervised children as part of a soccer group staying there. The staff were busy working and friendly. Breakfast was good.
Stayed 1 night in Jun 2025

10/10 Excellent

Thejaswi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay
Stayed 6 nights in Jul 2025

4/10 Poor

Shonte

Stayed 5 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family

Meh

A random alarm went off around 1am. Child woke up covered in itchy bumps from sofa bed. TVs did not work because it was raining.
Stayed 1 night in Jul 2025

10/10 Excellent

Kamsart

Stayed 2 nights in Jul 2025

10/10 Excellent

Ma. Luisa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Gene'e

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that this is a place for my family and I to frequent and it accommodates everyone in one space. Family friendly.
Stayed 4 nights in Jun 2025

4/10 Poor

Jayan

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Great Staff!

The staff was amazing! They were very accommodating. However, the room was not in good shape. There were tears in the pillows on the couch. The bottom Of the dishwasher as disfigured. There was a reddish stain on the curtains. The bathroom faucet at the tub had black specks all over the top of it. The bottom drawer in the bedroom wouldn’t push into the tiny dresser and the draw on the nightstand wouldn’t push in either. The beds were hard and incredibly uncomfortable. The pull out couch had a mattress that couldn’t have been thicker than 3”. We left a day early because we weren’t able to sleep.
Stayed 2 nights in Jun 2025

4/10 Poor

Lena

Disliked: Amenities
Small, did not feel like a suite. Furniture, bathroom, and style of room outdated. No water pressure in kitchen, bathroom, and shower.
Stayed 1 night in Jun 2025

10/10 Excellent

Debbi

Liked: Cleanliness, amenities, property conditions & facilities
Great room, plenty of space, very clean.
Stayed 4 nights in May 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service
It was nice and it was quiet. Furniture was a bit tired but overall a great value.
Stayed 7 nights in May 2025

10/10 Excellent

Heather

Stayed 1 night in May 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Room was terrific, the Hotel was great!
Stayed 1 night in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the 2 bedroom option - nice and quiet too!
Stayed 1 night in May 2025

2/10 Terrible

Claudia

Disliked: Amenities
Bad service and not clean and poor maintenance. Our shower didn’t work well and our toilet broke during our stay.
Stayed 6 nights in May 2025

4/10 Poor

Sevan

Stayed 5 nights in May 2025

8/10 Good

Phillip, Allen

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was very helpful when we checked in, as I was staying in the hotel because it was three blocks from Baylor Heart Hospital. I was having valve replacement done and, my wife had a broken foot and was on a knee scooter. They gave us a first floor room at the end of the hallway, by an exit door. This was great, as I could not lift heavy items after surgery, but I could back up the car near to the ramp from this door. The breakfast was great and the staff was friendly and courteous. The only reason I did not give it an excellent rating is that the property is an older one and is showing signs of wear and tear. Overall, we would stay here again.
Stayed 9 nights in Apr 2025