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Puri Dalem Hotel Sanur

4.5 star property

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Photo gallery for Puri Dalem Hotel Sanur

Aerial view
Property grounds
Lobby sitting area
Interior entrance
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Jalan Hang Tuah No. 23, Sanur, Denpasar, Bali, 80227
  • Place, Sanur Marina
    ‪7 min walk‬
  • Place, Matahari Terbit Beach
    ‪9 min walk‬
  • Place, Sanur Beach
    ‪18 min walk‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪27 min drive‬

Room options

View all photos for Superior Double or Twin Room, 1 Bedroom, Pool View

Superior Double or Twin Room, 1 Bedroom, Pool View | Premium bedding, minibar, in-room safe, desk

Superior Double or Twin Room, 1 Bedroom, Pool View

  • 27 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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Exterior
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includes taxes & fees
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About this property

Puri Dalem Hotel Sanur

Along with 2 outdoor pools, this smoke-free resort has a restaurant and a bar/lounge. Free WiFi in public areas, free valet parking and a free manager's reception are also provided. Other amenities include a rooftop terrace, a coffee shop/cafe and spa services.
Puri Dalem Hotel Sanur offers 42 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. 21-inch flat-screen televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers with a rainfall showerhead, slippers, designer toiletries and bidets.

This Denpasar resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include free toiletries and blackout curtains. In-room massages, an iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a children's pool.

Children aged under 10 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they enjoy the overall property condition at Puri Dalem Hotel Sanur. During your stay, you'll be connected to a shopping centre and just a quick walk from Sanur Marina. You'll find features such as free WiFi in public areas, free valet parking and a free manager's reception.
  • Free WiFi
  • Free valet parking
  • Enjoy Indonesian cuisine and garden views while dining at Puri Restaurant
  • Take a swim in the 2 outdoor pools
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes segway rentals/tours and scooters/mopeds to rent
  • Within a 10-minute walk of Matahari Terbit Beach and Le Mayeur Museum
  • Airport, ferry terminal and theme park shuttle service available for a fee
Puri Dalem Hotel Sanur offers its guests 2 outdoor swimming pools and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A rooftop terrace, spa services, and a library are also featured at the luxury Puri Dalem Hotel Sanur. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Free valet parking is available.

This Art Deco Denpasar resort is smoke free.

The resort hosts a free manager's reception daily.
Puri Restaurant – Overlooking the pool and garden, this restaurant specialises in Indonesian cuisine and only serves breakfast. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle up to 3 km
  • Beach shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free valet parking on site
  • Limited on-site valet parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • Puri Restaurant

Things to do

  • 2 outdoor pools
  • 27-hole adjacent golf course
  • Children's pool
  • Library
  • Outdoor pool (guest access)
  • Personal motorised watercraft
  • Scooter/moped rentals
  • Segway rentals/tours

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free babysitting
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • No lift

More

  • 2 buildings
  • 2 floors
  • Art Deco architecture
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Extra futon (surcharge)
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Puri Dalem Hotel Sanur

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 15 per vehicle (one-way)
  • Futon bed fee: USD 15 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Puri Dalem Hotel Sanur offers transfers from the ferry terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7 AM - 11 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Puri Sanur
Puri Dalem
Puri Dalem Hotel
Puri Dalem Hotel Sanur
Puri Dalem Sanur
Puri Dalem Sanur Hotel
Puri Hotel Sanur
Puri Sanur
Puri Sanur Hotel
Sanur Puri
Puri Dalem Hotel Sanur, Bali
Puri Dalem Sanur Hotel Denpasar
Puri Dalem Sanur Denpasar
Puri Dalem Sanur Hotel Denpasar
Resort Puri Dalem Sanur Hotel Denpasar
Denpasar Puri Dalem Sanur Hotel Resort
Puri Dalem Sanur Denpasar
Puri Dalem Sanur
Resort Puri Dalem Sanur Hotel
Puri Dalem Sanur Denpasar
Puri Dalem Hotel
Puri Dalem Sanur Hotel
IOOVE Puri Sanur Suites
Puri Dalem Hotel Sanur Resort
Puri Dalem Hotel Sanur Denpasar
Puri Dalem Hotel Sanur Resort Denpasar

Puri Dalem Hotel Sanur Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 31 out of 154 reviews
Rating 8 - Good. 77 out of 154 reviews
Rating 6 - Okay. 27 out of 154 reviews
Rating 4 - Poor. 14 out of 154 reviews
Rating 2 - Terrible. 5 out of 154 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant had good service and good food. All staff were very friendly and most accommodating. Easy access to the beach.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Quiet garden space; 2 lovely pools; abuts the busiest road in Sanur ..but only a 10 minute walk to beach. Would stay again
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about Puri Dalem, the staff are accommodating
Stayed 17 nights in Jul 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Poor lighting, bathroom door broken, however, there is storage facility.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jul 2019

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2019

10/10 Excellent

Michael, Perth WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful surrounds, clean, airy, large room. Cheaproom. Excellent, inexpensive resto Very happy polite accomodating staffs. Will definitely come back.
Stayed 5 nights in Oct 2018

10/10 Excellent

doreen

Hidden treasure.

Excellent location, lovely friendly people. Great massage.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic but highly recommended

Basic room but the hotel itself was very well managed and looked very tidy. Staff were very pleasant and our room was dressed beautifully on arrival. Breakfast was great.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

sarah, uk

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Pleasant hotel, close to the beach. Friendly staff, great breakfast!
Stayed 2 nights in Jul 2018

4/10 Poor

Diane

Disliked: Property conditions & facilities, room comfort

You get what you pay for. . .

This hotel was adequate for a one night stay while in transit. The overall condition of our room was run down with several repairs needed, including a phone that was not working and no hot water. The location is near a busy intersection with few visitor-friendly amenities close by. On the plus side, the staff were friendly and helpful with basic requests. Overall, our stay was not worth more than what we paid which was less than half of the ‘regular’ rate.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BYO aerogard to enjoy the gardens and pool

Beautiful gardens but a lot of biting insects. Very difficult to cross the busy road at front to go anywhere. Booked a non smoking room but the balconies had ash trays and neighbors smoking on their balcony carried smoke to mine. Yuck Housekeeping came every day at appropriate times. Restaurant food very good.

6/10 Okay

narelle, australia

Liked: Staff & service
Disliked: Room comfort

Quite, short walk to beach.

Nice quite stay for the price. Value for money. Clean pools and large outdoor area close to rooms. Shuttle bus to sister hotel on beach was great. Downside:- no hot water, noisey and leaking air conditioner, better value services and massage on street.
Stayed 2 nights in Feb 2018

8/10 Good

Samantha, hervey bay, queensland, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night stay

We were more than happy with our hotel and I was travelling with a 5 year old and 7 year old. There are 2 lovely outdoor pools - pool towels provided. And there was a chance to have a massage next to the pool. Meals were lovely and free room service. Full taxi service at reception and we landed a driver for the day who took us around for coffee tasting, bird park and kecak fire dancing. Staff were super friendly and accommodating. Also the location was in walking distance to the fast boat kiosks going to nusa penida and nusa Lembongan.
Stayed 2 nights in Jun 2017

8/10 Good

LIANG-ZI

Liked: Cleanliness, property conditions & facilities, room comfort

a peaceful space for relaxation

Though originally we have some issues at check in and bed, the crew finally fixed it. The English of the crew should be improved, and others like environments and design of the house are good. I will still recommend it.
Stayed 1 night in Jun 2017

10/10 Excellent

Breda, Vancouver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay!!

Loved everything about this hotel, is very quiet despite being on a busy street. Very friendly hotel staff and also the quests I was fortunate to meet who also stayed there. Agus was especially kind to trust me with his bicycle so I could ride along the beach walk, vey grateful. Thank you so much for my wonderful 4 night stay at the Puri Dalem hotel in Sanur.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A quiet place in the middle of the busy by-pass.

The breakfast is acceptable. Nothing great. However, the menu for lunch and dinner is well worth a look. The salad with seared tuna was excellent, up there with expensive restaurants. The pork spare rib was delicious and ample amount. Great bbq sauce, not spicy. Prices are good. Both of dishes cost about 10 USD.

8/10 Good

Jenny, Queensland Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and quiet, if thats possible

Only 10 minute walk to the beach, 10 minute taxi to the adjacent beach, only 10 minutes to Kuta....Great staff and friendly

8/10 Good

Stu, Cambridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beach and bars nearby

The rooms need a refurb but the complex with its two pools and thatched roofing give the hotel some style. The staff are cheerful and welcoming and the breakfast buffet is good. The beach is a short walk away but you do have to cross a busy road. There is a wide choice of bars and restaurants in Sanur a short taxi ride should cost 30k to 50k Rupiah.

2/10 Terrible

Kristy

Disliked: Cleanliness, property conditions & facilities, room comfort

never again

Nice pool area but needs a scrub, filthy room, leaking air conditioner, sheets were old and grey, only one towel for pool and shower use, restaurant floors need a good scrub and they put us in a twin room not asouble then grumbled a bit when I asked them to put the beds together for my husband and myself. Charged 200,000 IRP to extend our stay by 4 hours because my husband was too sick to leave the room. Would not stay again and would not recommend.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Great Location

Great location but quite old

10/10 Excellent

Miriam Babette, Newark ,California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unwind-Forget about your worries!!

Staff helpful and friendly

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort