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Comfort Inn & Suites West Des Moines

2.5 star property

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Photo gallery for Comfort Inn & Suites West Des Moines

Exterior
Lobby
Indoor pool
Suite, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1625 Jordan Creek Parkway, West Des Moines, IA, 50266
  • Place, Des Moines Golf & Country Club
    ‪14 min walk‬
  • Place, UnityPoint Health - Methodist West Hospital
    ‪17 min walk‬
  • Place, Mercy Medical Center West Lakes
    ‪2 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(20 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(32 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn & Suites West Des Moines

Hotel with free breakfast, near Jordan Creek Town Center
An indoor pool, a 24-hour fitness centre and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site.
Comfort Inn & Suites West Des Moines offers 82 accommodations with free newspapers and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and hairdryers.

This West Des Moines hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn & Suites West Des Moines. During your stay, you'll be within walking distance of Des Moines Golf & Country Club. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Jordan Creek Town Center and 7 minutes from Living History Farms
Comfort Inn & Suites West Des Moines offers its guests an indoor pool and a 24-hour fitness centre. WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 888 square feet (82 square metres) and includes conference space. The business-friendly Comfort Inn & Suites West Des Moines also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This West Des Moines hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 888 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access is available 24 hours a day.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Suites
Comfort Inn Suites West Des Moines

Comfort Inn & Suites West Des Moines Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 341 out of 576 reviews
Rating 8 - Good. 159 out of 576 reviews
Rating 6 - Okay. 46 out of 576 reviews
Rating 4 - Poor. 13 out of 576 reviews
Rating 2 - Terrible. 17 out of 576 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Philip R F

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

8/10 Good

Alejandro

Stayed 1 night in Sep 2025

8/10 Good

Denise

Stayed 1 night in Sep 2025

10/10 Excellent

Stacy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free parking, breakfast was extremely nice and my stay was very relaxing
Stayed 2 nights in Aug 2025

10/10 Excellent

John, Tacoma

Travelled with family
Liked: Amenities
Great breakfast provided
Stayed 1 night in Sep 2025

6/10 Okay

Melody

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Checked in Saturday evening about 5pm. No one at front desk. Had a bell to hit for assistance. Maritsia finally came out of a back room, Cardi B. loudly playing from the room. No smile, no welcome, very non friendly. Worst check in experience I’ve ever had. No signage at all regarding location of ice machines. Came down from 4th floor and asked front desk, again hitting the bell for assistance. She said ice machines are in the stairwell on each floor. Went back up to our floor but ours was broke. Has to go down to 3rd floor to get ice. Dirty carpet in the hallways, lots of areas needing paint touch-up. Windows in room were old and no insulation from road noise. Don’t recommend.
Stayed 1 night in Sep 2025

8/10 Good

Verified traveller

Liked: Room comfort
Overall, our stay was good. The bathroom door and hotel door close really hard and you physically had to slam the doors to make them close. I didnt like this at all. The bed was comfortable. Breakfast was nice to have each morning.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Sep 2025

10/10 Excellent

Judith M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Nikki

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Dawn

Stayed 1 night in Sep 2025

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything, especially good job on the breakfast.
Stayed 1 night in Aug 2025

4/10 Poor

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had issues at check in where our reservation would not take into the system which caused a delay Then We found out that the keys were not coded properly and we couldn't get into our room we had to go back up to the front desk which was a little distressing after an 11 hour drive. We Got settled into our room and found the TV did not work so we were located to a different room on a different floor. Not the type of visit i had envisioned.
Stayed 1 night in Aug 2025

6/10 Okay

Marjorie

Travelled with family and small children
Liked: Amenities
It was just ok. We rented 2 rooms for 1 night. Ours was good my son's room had something that looked like dried blood on the AC unit. Breakfast was very good. When we checked out the guy at the counter was kind of rude when we asked for a receipt. He said he could not give us one because we used expedia and I had to get receipt from them. No ice in ice machine and no hot tub.
Stayed 1 night in Aug 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service
Friendly service
Stayed 1 night in Aug 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite there being the state fair in town, the rate were reasonable. Very nice staff and clean rooms
Stayed 1 night in Aug 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was very good, but a couple of things were broken in our room. The price was VERY high because it was state fair weekend, which I thought was less than ideal because this property was 25 mins. away from the fairgrounds.
Stayed 1 night in Aug 2025

6/10 Okay

Travis

Travelled with family
Stayed 1 night in Aug 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Stan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel experience was good from beginning to end. The staff was very friendly. The air conditioning was turned on when we got into the room after a long day at the fair, the room was clean. Breakfast was good…all in a great place to stay.
Stayed 1 night in Aug 2025

6/10 Okay

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF HELPFUL WIYH RESEVATIOON QUESTIONS
Stayed 4 nights in Jul 2025