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Hampton Inn & Suites West Des Moines/SW Mall Area

Property class: 2.5

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Photo gallery for Hampton Inn & Suites West Des Moines/SW Mall Area

Reception
Exterior
Fitness facility
Minibar, desk, laptop workspace, blackout curtains
Mini-fridge, coffee/tea maker

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
6160 Mills Civic Parkway, West Des Moines, IA, 50266
  • Place, West Glen Town Center
    ‪8 min walk‬
  • Place, Jordan Creek Town Center
    ‪10 min walk‬
  • Place, The MidAmerican Energy Company RecPlex
    ‪3 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪14 min drive‬

Room options

View all photos for King, Studio, Kitchenette

Minibar, desk, laptop workspace, blackout curtains

King, Studio, Kitchenette

9.8 out of 10
Exceptional
(12 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll In Shower)

Minibar, desk, laptop workspace, blackout curtains

Studio, 1 King Bed, Accessible (Roll In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for King, Studio, Accessible

Minibar, desk, laptop workspace, blackout curtains

King, Studio, Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for King, Refrigerator & Microwave

Minibar, desk, laptop workspace, blackout curtains

King, Refrigerator & Microwave

9.2 out of 10
Wonderful
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for King, Accessible, Bathtub

Minibar, desk, laptop workspace, blackout curtains

King, Accessible, Bathtub

7.8 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for King, Accessible

Minibar, desk, laptop workspace, blackout curtains

King, Accessible

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Minibar, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Refrigerator & Microwave

9.0 out of 10
Wonderful
(36 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Minibar, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll In Shower)

Minibar, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Roll In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

Minibar, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Minibar, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Reception
Hampton Inn West Des Moines Lake Drive
West Des Moines
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,002 reviews
The price is €85
includes taxes & fees
26 Apr - 27 Apr
Hampton Inn West Des Moines Lake Drive

About this property

Hampton Inn & Suites West Des Moines/SW Mall Area

This hotel features an indoor pool, a 24-hour fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a hot tub and coffee/tea in a common area.
Hampton Inn & Suites West Des Moines/SW Mall Area offers 102 accommodations with minibars and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This West Des Moines hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 14 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision. Guests aged under 14 years old are not allowed in the swimming pool, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites West Des Moines/SW Mall Area. During your stay, you're just a quick walk from Jordan Creek Town Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 1-minute drive from Jordan Creek Town Center and 12 minutes from Des Moines Art Center
  • Cats and dogs welcome for a fee (restrictions apply)
Hampton Inn & Suites West Des Moines/SW Mall Area offers its guests an indoor pool, a hot tub, and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 581 square feet (54 square metres) and includes conference space. The business-friendly Hampton Inn & Suites West Des Moines/SW Mall Area also features barbecue grills, a picnic area, and coffee/tea in common area. Free self parking is available.

Smoking is allowed in designated areas at this West Des Moines hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • Hot tub
  • Indoor pool

Family friendly

  • Children's games
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 581 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from April 5 2026 to April 12 2026 (dates subject to change):
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per week
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Parties and events are allowed on site
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn West Moines/SW Mall Area Hotel
Hampton Inn Moines/SW Mall Area Hotel
Hampton Inn West Moines/SW Mall Area
Hampton Inn West Moines/SW Mall Area Hotel West Des Moines
Hampton Inn West Moines/SW Mall Area Hotel
Hampton Inn West Moines/SW Mall Area
Hampton Inn & Suites West Des Moines/SW Mall Area Hotel
Hampton Inn Suites West Des Moines/SW Mall Area
Hampton Inn West Moines/SW Mall Area West Des Moines
Hotel Hampton Inn & Suites West Des Moines/SW Mall Area

Hampton Inn & Suites West Des Moines/SW Mall Area Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 628 out of 982 reviews
Rating 8 - Good. 230 out of 982 reviews
Rating 6 - Okay. 75 out of 982 reviews
Rating 4 - Poor. 28 out of 982 reviews
Rating 2 - Terrible. 21 out of 982 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Kay

Stayed 1 night in Jan 2026

10/10 Excellent

Tasha

Stayed 1 night in Jan 2026

10/10 Excellent

Kari

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Entire experience.
Stayed 1 night in Jan 2026

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Check in was great. Enjoyed my stay
Stayed 1 night in Oct 2025

10/10 Excellent

Dave

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great room was very clean
Stayed 1 night in Jan 2026

10/10 Excellent

Jen

The king suite we rented was one of the cleanest rooms I have stayed in. Kellie at the front desk was very kind and allowed my family to set up the room an hour and a half prior to check-in time for my son's birthday party. She also let us keep his ice cream cake in the freezer to keep
Stayed 1 night in Dec 2025

10/10 Excellent

Nickolas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean and staff was friendly, no issues during our one night.
Stayed 1 night in Dec 2025

10/10 Excellent

Heather

Stayed 1 night in Dec 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff, quiet, clean room, and convenient location.
Stayed 1 night in Dec 2025

10/10 Excellent

Denise

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were immaculate! Staff was pleasant and accommodating. Spoke to Eulisa over the phone earlier. Driving in from Illinois and all the stresses that day. She was sympathetic and checked us in over the phone so our keys would be waiting for us when we rolled in at 3am. It put my mind at ease that was taken care of.
Stayed 1 night in Dec 2025

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, amenities
The hot tub was amazing and the location was perfect.
Stayed 1 night in Dec 2025

8/10 Good

Quincy

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are clean staff with prompt and respectful I had no hassles that carry they took care of every need needed I would stay there again
Stayed 3 nights in Dec 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We happened to stay during a very cold snowstorm. The parking lots were plowed throughout the storm which made parking easy. There were numerous luggage carts at the front entrance which allowed us to easily move our luggage to our room. The desk staff were friendly and knowledgeable. Our room was very quiet. We could not hear any other guests or hallway traffic.
Stayed 1 night in Dec 2025

8/10 Good

Dwaine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Not very quiet! Could here every step from the room above us. Pool and hot tub were nice.
Stayed 1 night in Dec 2025

10/10 Excellent

Alisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
clean room, great breakfast, convenient location.
Stayed 1 night in Dec 2025

2/10 Terrible

Corrie

Stayed 1 night in Dec 2025

10/10 Excellent

Casey

Liked: Cleanliness, property conditions & facilities
Clean, spacious, comfortable.
Stayed 1 night in Nov 2025

8/10 Good

Patrick

All good.
Stayed 1 night in Dec 2025

8/10 Good

Jenna

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, polite staff, great accommodations!
Stayed 1 night in Dec 2025

10/10 Excellent

Reed

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and quiet!!
Stayed 1 night in Nov 2025

10/10 Excellent

Wilbur

Travelled with family
Liked: Amenities
convenient at reasonable price.
Stayed 4 nights in Nov 2025

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, Staff at front desk were very friendly, and amenties, personal touches sucn as name on TV to welcome members and bottled water upon entering.
Stayed 4 nights in Nov 2025

8/10 Good

NICHOLAS

Stayed 1 night in Nov 2025

10/10 Excellent

Sarah

Stayed 1 night in Nov 2025

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