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Four Points by Sheraton Detroit Novi

3.0 star property

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Photo gallery for Four Points by Sheraton Detroit Novi

Lobby
Suite, 1 King Bed with Sofa bed | Premium bedding, desk, laptop workspace, iron/ironing board
Room, 1 King Bed | Premium bedding, desk, laptop workspace, iron/ironing board
Indoor pool
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
27000 S. Karevich Drive, Novi, MI, 48377
  • Place, Twelve Mile Crossing at Fountain Walk
    ‪7 min walk‬
  • Place, Twelve Oaks Mall
    ‪8 min walk‬
  • Place, JD Racing Indoor Karting
    ‪10 min walk‬
  • Airport, Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

8.2 out of 10
Very good
(54 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds

8.0 out of 10
Very good
(17 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Shower, free toiletries, hair dryer, towels

Deluxe Room, 1 King Bed

7.6 out of 10
Good
(5 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Shower, free toiletries, hair dryer, towels

Room, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(10 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Shower, free toiletries, hair dryer, towels

Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Shower, free toiletries, hair dryer, towels

Room, 1 King Bed (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Shower, free toiletries, hair dryer, towels

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Shower, free toiletries, hair dryer, towels

Room, 2 Queen Beds (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

King Suite with Sofa Bed

  • Sleeps 4

Deluxe King Room

  • Sleeps 2

King Room

  • Sleeps 2

Room With Two Queen Beds

  • Sleeps 4

Room With Two Queen Beds

  • Sleeps 4

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Exterior
Hilton Garden Inn Detroit/Novi
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 1,001 reviews
The price is €93
includes taxes & fees
14 Mar - 15 Mar
Hilton Garden Inn Detroit/Novi

About this property

Four Points by Sheraton Detroit Novi

This smoke-free hotel features 2 restaurants, an indoor pool and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Four Points by Sheraton Detroit Novi offers 220 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Beds feature premium bedding. LED televisions are featured in guestrooms. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Novi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Four Points by Sheraton Detroit Novi. During your stay, you're just a quick walk from West Oaks. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from West Oaks and 8 minutes on foot from Twelve Mile Crossing at Fountain Walk
Four Points by Sheraton Detroit Novi offers its guests an indoor pool and a 24-hour fitness centre. There are 2 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 9200 square feet (855 square metres) and includes conference space. The business-friendly Four Points by Sheraton Detroit Novi also features a vending machine, a garden, and concierge services. Self parking is free.

This 3-star Novi hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily.
Four Points by Sheraton Detroit Novi has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 5 to 15 for adults and USD 5 to 15 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 9,200 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 28 January 2026 to 28 February 2026 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 15 for adults and USD 5 to 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Detroit Novi Hotel
Four Points Sheraton Detroit Novi
Four Points by Sheraton Detroit Novi Novi
Four Points by Sheraton Detroit Novi Hotel
Four Points by Sheraton Detroit Novi Hotel Novi

Four Points by Sheraton Detroit Novi Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 368 out of 947 reviews
Rating 8 - Good. 266 out of 947 reviews
Rating 6 - Okay. 160 out of 947 reviews
Rating 4 - Poor. 79 out of 947 reviews
Rating 2 - Terrible. 74 out of 947 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Falicia

Disliked: Cleanliness, property conditions & facilities, room comfort
Posters around advertising 'bar open every day' when its utterly closed Sundays. Elevators werer down in critical areas, making it a rather long shuffle around the hotel just to get anywhere. Hot tub smelled like pond scum, was the same temperature as the pool. The rooms themselves did seem clean and not worn, so if you are just looking for a clean room for the night, and the price is right, its okay. Breakfast was also fine, pretty generous for continental style.
Stayed 2 nights in Nov 2025

10/10 Excellent

Saadia

Liked: Staff & service, property conditions & facilities, room comfort
Everything was great. They left a kind note, they brought stuff I ordered dorectly to my room, there was friendly staff, a wide variety of dishes. Every songle staff I spoke to was kind, not just the manager. I LOVED that they created the option to add Netflix accounts to the TV. My one and only quam is when I went to take a shower there was some hair across the shower floor and it was enough to be more than just a few hairs. They were all short hair too and I habe very long hair so it wasnt mine. That grossed me out and when I tried to drain it the shower floor didnt seem to be slanted so the water pooled for a sec before draining and the hair just stayed on the floor…. Other than that, wonderful stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Leslie

Stayed 4 nights in Nov 2025

10/10 Excellent

Lloyd

Stayed 1 night in Sep 2025

10/10 Excellent

Gill

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tv remote needed reprogrammed and the phone needed plugged in, but those were easily fixed.
Stayed 1 night in Nov 2025

10/10 Excellent

Kevin

Stayed 1 night in Oct 2025

6/10 Okay

Susan

Travelled with family, Business traveller
Liked: Staff & service
Understaffed at check in
Stayed 1 night in Oct 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy fast check-in
Stayed 1 night in Oct 2025

2/10 Terrible

Divya

Disliked: Cleanliness, property conditions & facilities
Room was very dirty with all stains. Had to go back to reception and ask for clean room which was also not super clean. Not worth the money!!
Stayed 1 night in Oct 2025

8/10 Good

Stephen

Stayed 2 nights in Oct 2025

4/10 Poor

Jennifer

Disliked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Kyeeir

Stayed 2 nights in Oct 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Oct 2025

6/10 Okay

Charles

Travelled with family
Disliked: Staff & service, property conditions & facilities
Broken elevator. Staff not friendly. Pool closes at 9 pm. Parking easy. Good location but there is another hotel close by for the same price that we found much better. Disappointed the most because of the staff.
Stayed 3 nights in Oct 2025

10/10 Excellent

Adrianne

Stayed 2 nights in Oct 2025

2/10 Terrible

Lucille

Stayed 2 nights in Oct 2025

10/10 Excellent

JoaQuaina

Stayed 1 night in Sep 2025

8/10 Good

Sri Ramamurthy

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
All good. But lift doesn't work all the time. Washer and dryer out of order. Rest all okay
Stayed 5 nights in Oct 2025

8/10 Good

Bethany

Liked: Staff & service
Stayed 2 nights in Oct 2025

8/10 Good

Naomi

Stayed 1 night in Oct 2025

6/10 Okay

Josue

Liked: Cleanliness
Disliked: Property conditions & facilities
Was a troubble with water, but they didn´t give us a refound or something due we spend 2 days with not water
Stayed 13 nights in Sep 2025

8/10 Good

Sean

Stayed 1 night in Oct 2025

8/10 Good

Tracy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was very nice, dinner options in the area was great also
Stayed 1 night in Oct 2025

4/10 Poor

Theresa

Disliked: Cleanliness, property conditions & facilities
Old and out of date. Mattress had springs that were noisy and there was a big hole in the middle. Not able to sleep on this bed.
Stayed 1 night in Oct 2025

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