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Hotel Palm Premium

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Palm Premium

A buffet with various food items including fruits, nuts, and deli meats.
A hotel room with two beds, a TV mounted on the wall, and a window with black and white curtains.
A lobby with a red carpet, a black leather sofa, a marble column, a staircase with red steps, and a vertical striped wall.
A reception desk with a flat-screen TV, a cityscape painting, and a potted orchid.
A covered outdoor seating area with tables and chairs, a spiral staircase, and potted plants.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Business services
  • Housekeeping

Explore the area

View in a map
Karlstrasse 4, Düsseldorf, NW, 40210
  • Place, Konigsallee
    ‪7 min walk‬
  • Place, Düsseldorf Christmas Market
    ‪17 min walk‬
  • Place, Marktplatz
    ‪17 min walk‬
  • Airport, Düsseldorf (DUS-Düsseldorf Intl.)
    ‪17 min drive‬

Room options

View all photos for Economy Double Room

A hotel room with a bed, a desk, a chair, a nightstand, and a lamp.

Economy Double Room

  • City view
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Economy Single Room, 1 Single Bed, Courtyard View

A hotel room with a bed, a desk with a chair, a lamp, and a mirror.

Economy Single Room, 1 Single Bed, Courtyard View

7.6 out of 10
Good
(5 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Triple Room

A hotel room with two beds, a desk, a chair, and a painting on the wall.

Superior Triple Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 26 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room, Balcony

A hotel room with two beds, a red carpet, a painting on the wall, and a door.

Standard Twin Room, Balcony

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Economy Triple Room

A double bed with white linens, a wooden headboard, and a nightstand with a lamp.

Economy Triple Room

  • City view
  • 20 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Comfort Double Room

A hotel room with a bed, two pillows, a nightstand with a lamp, and a painting of flowers on the wall.

Comfort Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Single Room

A hotel room with a bed, a nightstand, a lamp, a chair, and a coat rack.

Superior Single Room

  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Studio

A hotel room with a large bed, two bedside tables with lamps, a wardrobe, a desk with a telephone, and a painting on the wall.

Studio

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Panoramic Single Room

A hotel room with a bed, a desk, a chair, a painting on the wall, and a red carpet.

Panoramic Single Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with a bed, bedside tables, a desk with a chair, a mirror, and a painting on the wall.

Superior Double Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Panoramic Double Room

A hotel room with a double bed, two bedside tables with lamps, a wardrobe, a desk, and a large window with curtains.

Panoramic Double Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

Exterior
Garner Hotel Dusseldorf Main Station by IHG
Stadtmitte
  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Housekeeping
4.0 out of 5, Very good, 121 reviews
The price is €53
includes taxes & fees
26 Jul - 27 Jul
Garner Hotel Dusseldorf Main Station by IHG

About this property

Hotel Palm Premium

Along with a business centre, this smoke-free hotel has a hair salon and ATM/banking services. WiFi in public areas is free. Other amenities include multilingual staff assistance.
Hotel Palm Premium offers 39 accommodations with complimentary bottles of water and a hairdryer. Each accommodation is individually furnished and decorated. 32-inch Smart televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries.

This Düsseldorf hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hotel Palm Premium. During your stay, you're just a quick walk from Konigsallee. Free WiFi in public areas, a business centre and breakfast (surcharge) are available.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include a business centre, a car charging station and multilingual staff
  • 7 minutes by foot from Konigsallee and a 3-minute drive from Rhine Promenade
Public spaces have free WiFi. You'll find a business centre on site. Hotel Palm Premium also features multilingual staff, a hair salon, and an ATM.

This 3.5-star Düsseldorf hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 20 per day); discounts available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 16 per person

Family friendly

  • Soundproofed rooms

Conveniences

  • ATM
  • Hair salon
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Free bottled water

More

  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 per person
  • Nearby parking fee: EUR 20 per day(1969 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Air conditioning is not provided
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Novum Hotel Plaza Düsseldorf Zentrum
Novum Hotel Plaza Düsseldorf Zentrum Duesseldorf
Novum Plaza Düsseldorf Zentrum
Novum Plaza Düsseldorf Zentrum Duesseldorf
Novum Hotel Plaza Düsseldorf Zentrum Düsseldorf
Novum Plaza Düsseldorf Zentrum Düsseldorf
Novum Plaza Düsseldorf Zentrum
Hotel Novum Hotel Plaza Düsseldorf Zentrum Düsseldorf
Düsseldorf Novum Hotel Plaza Düsseldorf Zentrum Hotel
Hotel Novum Hotel Plaza Düsseldorf Zentrum

Hotel Palm Premium Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 69 out of 124 reviews
Rating 8 - Good. 43 out of 124 reviews
Rating 6 - Okay. 11 out of 124 reviews
Rating 4 - Poor. 0 out of 124 reviews
Rating 2 - Terrible. 1 out of 124 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Cecil

Liked: Cleanliness, staff & service
Close to main station and choices of restaurants in walking distance.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't Take Breakfast, All staff very Good, Great Location Modern and Clean Hotel.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Voranan

Liked: Cleanliness
Great location
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities
Staff is super nice and ready to assist
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

terence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location. Close to everything, lots of food options especially Japanese. Really friendly staff, super clean hotel and a bargain for the price
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

ROSY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, cleanliness, easy communication, friendliness.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very nice and welcoming.
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Amy

Liked: Cleanliness, staff & service
The hotel is close enough to Little Tokyo so that you can walk easily throughout the neighborhood.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff, hotel is very convenient for the train station or just as a base for going to other places or sports watching. Great value for money too!
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Super close to everything
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Ilpo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite staff. Good connections. Close to the railway station. Nice family owned hotel fiiling
Stayed 1 night in May 2025
Verified

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Walking distance to everything

Older hotel well maintained clean friendly staff
Stayed 1 night in May 2024
Verified

8/10 Good

Gareth

Liked: Cleanliness, staff & service

Good value

Hotel currently being upgraded so made it good value for money stay.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Anu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. The room is clean and quiet. An early breakfast was arranged for us as the flight left early.
Stayed 7 nights in Mar 2024
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value and service

Given the relatively low price i was sceptical about all the excellent reviews but they are warranted. Really excellent service, friendly staff, good location, spotless room, excellent value.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Shoji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suitable for long stay for me. A wide space, kitchen, near by station.
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Bra
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and modern. The bathroom a Little small but efficient. The front desk personnel were helpful and clear
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

SUNNY

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean!
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and competent staff. Modern newly renovated room with comfortable bathroom. Windows have good noise insulation. Air condition is quiet and effective. Thank you, it was a good stay.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Boin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room with Kitchen

Kitchen was excellent. Toilette seating was uncomfortable due to the position of toilette roll holder which stick out to my shoulder position. Reception staff were great!
Stayed 5 nights in Aug 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great friendly reception

Near by Dusseldorf HBF. Studio type that was very spacious you can place luggage anywhere, and had everything required. Modern and clean bathroom. Just wish the heated dry rack worked though.
Stayed 1 night in Jan 2024
Verified

8/10 Good

Briony Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice. Unfortunately no coffee pot in room. No ice available
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

Balint

Liked: Cleanliness, staff & service, amenities
So the hotel itself was great. The staff was really nice, the room was fine for the price, the bed was comfy, everything was very clean. However, there is a club right next to the hotel, the Mazaga Club which is open and plays music until 5am on Saturday. So while I was hoping for a quiet night, I couldn't sleep because of the bass reverberating around the building. Maybe on other days this is not a problem or if you can sleep in noisy environments - sadly, I'm not one of them.
Stayed 1 night in Oct 2025