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Sheraton Duesseldorf Airport Hotel

4.5 star property

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Photo gallery for Sheraton Duesseldorf Airport Hotel

Restaurant
Lobby lounge
Restaurant
Reception
Executive Room, 2 Single Beds | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Terminal Ring 4, Düsseldorf, NW, 40474
  • Place, Messe Düsseldorf
    ‪5 min drive‬
  • Place, Merkur Spiel-Arena
    ‪6 min drive‬
  • Place, Konigsallee
    ‪11 min drive‬
  • Airport, Düsseldorf (DUS-Düsseldorf Intl.)
    ‪1 min walk‬

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(96 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Room, 2 Single Beds

8.6 out of 10
Excellent
(21 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Executive Room, 1 Queen Bed

9.0 out of 10
Wonderful
(20 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 2 Single Beds

Executive Room, 2 Single Beds | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Executive Room, 2 Single Beds

8.8 out of 10
Excellent
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking | Living room | LCD TV, pay films

Junior Suite, 1 Bedroom, Non Smoking

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Sheraton Duesseldorf Airport Hotel

A restaurant, a fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and self parking. Change of bedsheets is available on request
Sheraton Duesseldorf Airport Hotel offers 195 accommodations with a safe and free newspapers. LCD televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sheraton Duesseldorf Airport Hotel. During your stay, you'll be close to Messe Düsseldorf. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 7 minutes by car from Merkur Spiel-Arena and 9 minutes from Messe Düsseldorf
  • Pets welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 17 meeting rooms, and limo/town car service.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 6426 square feet (597 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at the luxury Sheraton Duesseldorf Airport Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Düsseldorf hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 5:30 AM to 10:30 AM and at the weekend from 5:30 AM to 11:00 AM.
Sheraton Duesseldorf Airport Hotel has a restaurant on site.
On Chocks – This lobby lounge only serves light fare.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Parking on site (EUR 38.50 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 5:30 AM to 10:30 AM on weekdays and 5:30 AM to 11:00 AM on weekends; EUR 34 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • On Chocks

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 17 meeting rooms
  • 24-hour business centre
  • 6,426 square feet of conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Grab bar near toilet (97 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (109 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 1 floor
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1989
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 34 per person
  • Self-parking fee: EUR 38.50 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Dusseldorf Airport Hotel
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Sheraton Duesseldorf Airport Hotel Hotel Düsseldorf

Sheraton Duesseldorf Airport Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 606 out of 1009 reviews
Rating 8 - Good. 284 out of 1009 reviews
Rating 6 - Okay. 83 out of 1009 reviews
Rating 4 - Poor. 22 out of 1009 reviews
Rating 2 - Terrible. 14 out of 1009 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Marina

My husband was hospitalized having had a heart attack 3 days before we were to leave for Germany- 8 days before we were to stay here- they would not refund our room. According to Hotels.com, it was up to Sheraton, Sheraton said it was Hotels.com- either way it is unfortunate- every other vendor refunded our money including the airlines- too bad they wouldn't!
Stayed 1 night in Nov 2025

8/10 Good

Harlan, Hoschton

Stayed 1 night in Nov 2025

10/10 Excellent

Ana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Quiet.
Stayed 3 nights in Oct 2025

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Nov 2025

10/10 Excellent

Wido

Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 1 night in Nov 2025

10/10 Excellent

Mohsin

Liked: Cleanliness, amenities, property conditions & facilities
It's really clean, location is incredible if you want to be near the airport and the staff are very helpful. I stay there whenever I'm in Dusseldorf and always have a positive experience.
Stayed 3 nights in Nov 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
*
Stayed 1 night in Oct 2025

6/10 Okay

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Uwe, Worcester

Travelled with family
Liked: Cleanliness, property conditions & facilities
staff
Stayed 1 night in Oct 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Martin

Stayed 1 night in Oct 2025

10/10 Excellent

chris

Stayed 1 night in Oct 2025

10/10 Excellent

Phillip

Stayed 1 night in Oct 2025

10/10 Excellent

Julius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful room with a great bed. The atmosphere was very clean and modern. The bathroom and toiletries were nice. I ordered room service and it was excellent!
Stayed 1 night in Jul 2025

10/10 Excellent

Shirley

Liked: Property conditions & facilities
This was a great stay, right in airport, comfortable, convenient, everything was great and staff was exceptional.
Stayed 1 night in Oct 2025

8/10 Good

Hans

Stayed 2 nights in Oct 2025

8/10 Good

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location

Convenient location but a little tired in places and the bar area is soul-less. Needs some thought on how to improve the bar/restaurant areas.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jutta

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Super location. Great room. Staff was very friendly and helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Marco, Novi

Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Stayed 1 night in Sep 2025

10/10 Excellent

Xu

Stayed 1 night in Sep 2025

10/10 Excellent

Gabriele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spotless. I really appreciated that The hotel was hard to get to. The hotel offers a direct route to the departure gates. Very easy and secure
Stayed 1 night in Sep 2025

6/10 Okay

Manish

Liked: Cleanliness
Disliked: Staff & service
Ok being close to airport
Stayed 1 night in Sep 2025