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The Wellem, in The Unbound Collection by Hyatt

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Restaurant
Business Suite, Balcony | View from room
Studio, 1 King Bed with Sofa bed | Living area | Smart TV, pay films
Reception
Garden

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Bar
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Mühlenstrasse 34, Düsseldorf, 40213
  • Konigsallee
    ‪1 min walk‬
  • Düsseldorf Christmas Market
    ‪4 min walk‬
  • Rhine Promenade
    ‪5 min walk‬
  • Düsseldorf (DUS-Düsseldorf Intl.)
    ‪9 min drive‬

Room options

View all photos for Studio Suite (Twin Beds)

Premium bedding, minibar, in-room safe, desk

Studio Suite (Twin Beds)

  • 70 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Smart TV, pay films

Studio Suite, 1 King Bed with Sofa bed

  • 70 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Studio (Twin Beds)

Premium bedding, minibar, in-room safe, desk

Studio (Twin Beds)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Living area | Smart TV, pay films

Studio, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, Terrace (Art)

Suite, Terrace (Art) | Premium bedding, minibar, in-room safe, desk

Suite, Terrace (Art)

  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Business Suite

Premium bedding, minibar, in-room safe, desk

Business Suite

10.0 out of 10
Exceptional
(9 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Executive Suite, Balcony

Smart TV, pay films

Executive Suite, Balcony

  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Business Suite, Balcony

Premium bedding, minibar, in-room safe, desk

Business Suite, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio

Studio | Premium bedding, minibar, in-room safe, desk

Studio

8.8 out of 10
Excellent
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Suite

Premium bedding, minibar, in-room safe, desk

Executive Twin Suite

  • Sleeps 2

View all photos for Family 2-Bedroom Suite

Premium bedding, minibar, in-room safe, desk

Family 2-Bedroom Suite

  • Sleeps 4

View all photos for Terrace Art Suite

Premium bedding, minibar, in-room safe, desk

Terrace Art Suite

  • Sleeps 3

View all photos for Business Suite

Premium bedding, minibar, in-room safe, desk

Business Suite

  • Sleeps 2

View all photos for Executive Suite With Balcony

Premium bedding, minibar, in-room safe, desk

Executive Suite With Balcony

  • Sleeps 2

View all photos for Studio Suite

Living area | Smart TV, pay films

Studio Suite

  • Sleeps 2

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, desk

Executive Suite

  • Sleeps 2

View all photos for Studio

Premium bedding, minibar, in-room safe, desk

Studio

  • Sleeps 2

View all photos for Business Suite With Balcony

Premium bedding, minibar, in-room safe, desk

Business Suite With Balcony

  • Sleeps 2

View all photos for Well 2 Bedroom Suite

Premium bedding, minibar, in-room safe, desk

Well 2 Bedroom Suite

  • Sleeps 2

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About this property

The Wellem, in The Unbound Collection by Hyatt

Riverfront hotel with 4 restaurants and 24-hour fitness centre
4 restaurants, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site.
The Wellem, in The Unbound Collection by Hyatt offers 102 accommodations with washers/dryers and minibars. This accommodation offers separate sitting areas. Beds feature premium bedding. Smart televisions come with pay-per-view films. Kitchens offer fridges, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at The Wellem, in The Unbound Collection by Hyatt, you're just a quick walk from Konigsallee. Enjoy features like free WiFi in public areas, plus 4 restaurants and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 4 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Just a 3-minute walk from Rhine Promenade and 3 minutes on foot from Konigsallee
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and a garden are also featured at the business-friendly The Wellem, in The Unbound Collection by Hyatt. For a fee, parking is available.

This Düsseldorf hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 10:30 AM and at the weekend from 8:00 AM to 11:30 AM.
The Wellem, in The Unbound Collection by Hyatt has 4 restaurants on site.
Pitti - Italian Restauran – On-site restaurant. Open selected days.
Mbassy by Franks – On-site restaurant. Open selected days.
Mutter Ey – On-site café. Open daily.
The Wellem Bar – On-site bar. Open selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (EUR 50 per day)
  • Secured valet parking on site (EUR 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7 AM to 10:30 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 46 for adults and EUR 17 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Mbassy by Franks
  • Mutter Ey
  • Pitti - Italian Restauran
  • The Wellem Bar

Things to do

  • 24-hour gym
  • Art gallery
  • Bicycle rentals

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 6 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • Smart TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Minibar
  • Oven
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 46 for adults and from EUR 17 for children
  • Secured self-parking fee: EUR 50 per day
  • Valet parking fee: EUR 50 per day
  • Pet fee: EUR 50 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional fees apply to children 4-11 years old for breakfast.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The Wellem, in The Unbound Collection by Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 267 out of 359 reviews
Rating 8 - Good. 66 out of 359 reviews
Rating 6 - Okay. 16 out of 359 reviews
Rating 4 - Poor. 5 out of 359 reviews
Rating 2 - Terrible. 5 out of 359 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

H

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great Location, Very nice room! Average service.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ibtesam

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

Diana

Travelled with family
Liked: Cleanliness
Meine Tochter ihre beste Freundin und ich waren in Düsseldorf um das Wochenende auf die Anime ind Manga Messe Dokomi zu gehen. Wir waren bereits voriges Jahr in dem The Wellem Hotel. Es hat sich viel verändert seitdem. Der Check In war eher kühl auch war inser zimmer noch nicht fertig was nicht schlimm war. Der Reptionist wollte das ich gleich die Rechnung begleiche und dachte ich zahle per Karte und hat auch noch 100 € Desposit draufgelegt. Ich habe gesagt das ich die Übernachtung bar zahle und warum sich das Disposit von 50€ auf 100€ erhöht hat konnte er mir nicht erklären. Beim Aus checken hat die Rückgabe des disposit auf meine Karte funktioniert sodas es mir in bar zurückgegeben wurde auch hab ich keine Rechnung über meine Zahlung erhalten. Zum Glück war das Frühstück schon inkludiert denn 46€ für erw. Und 17€ für kinder fürs Frühstück ist total überteuert für das was geboten wird es war eine sehr kleine Auswahl auch musste man Kaffee bestellen es war kein Automat vorhanden. Wie werden uns beim nächsten mal ein anderes Hotel suchen.
Stayed 1 night in Jun 2025

10/10 Excellent

Abdulrahman

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its so quiet .the hotel is amazing.luxury at its best.
Stayed 3 nights in May 2025

10/10 Excellent

Markus

Liked: Cleanliness, property conditions & facilities
Room with 4m height is amazing.
Stayed 1 night in May 2025

2/10 Terrible

Daniel

Business traveller
Disliked: Staff & service

Shocking hotel Service don’t waste your money.

Complete waste of money. I ordered breakfast to my room at 6:30am. I go downstairs and my room card is on the desk I said where is my breakfast and I am told the breakfast staff didn’t come in today. Then I go down to the breakfast room which starts at 7am I am now potentially running late for my meetings but decided to eat as my room service never came. 7:20 there is still no bread, I ask I am told it’s in the oven. When the bread finally comes I cut it open and it’s frozen in the middle. I get up to tell staff and the are at the bar stuffing their faces with food. The worst hotel experience I have had. Save your money, better service sleeping at a b&b for 40 euros.
Stayed 1 night in May 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
gute hotel, gute lage, grosse zimmer, sauber, modern aber nicht erschlagend pompös. so wie für mich ein modernes 4 sterne haus sein sollte, super frühstück und freundliche mitarbeiter
Stayed 2 nights in Apr 2025

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Chelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful atmosphere and great breakfast
Stayed 2 nights in Nov 2024

8/10 Good

Eduard Dubbers

Liked: Cleanliness, staff & service, property conditions & facilities

Visit to Düsseldorf

The room was not the type we had chosen. It was a studio for people who stay longer and have other requirements. It did not meet our expections. But everything was clean and ok. Hand towels were missing.
Stayed 1 night in Jan 2025

6/10 Okay

ABDULLAH

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Lack of room service

The room service almost doesn’t exist…
Stayed 10 nights in Jan 2025

10/10 Excellent

Virginia

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer Corbo

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous property in excellent location great experience.
Stayed 1 night in Dec 2024

10/10 Excellent

himanshu

Liked: Cleanliness, staff & service, property conditions & facilities
great location
Stayed 1 night in Nov 2024

6/10 Okay

Robert

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent hotel, well situated and well appointed.
Stayed 3 nights in Dec 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff great Hotel fantastic Walkable
Stayed 1 night in Nov 2024

2/10 Terrible

Larry

Travelled with family
Liked: Property conditions & facilities, room comfort

Hyatt is

Stayed 1 night in Nov 2024

10/10 Excellent

Danalyn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming and historic hotel. Loved the room amenties, from full kitchen to washer/dryer. Staff very accomodating.
Stayed 6 nights in Nov 2024

10/10 Excellent

Keith

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

EUGENE, Brooklyn

Stayed 2 nights in Oct 2024

4/10 Poor

Nariman, Caledon

Liked: Staff & service, property conditions & facilities
Please do not book this hotel via Expedia. They will not put you in the actual hotel, which is upstairs they most likely put you in the basement beside the gym . Very disappointed and sad that they tweeted us just because we blocked with Expedia.
Stayed 1 night in Oct 2024

10/10 Excellent

BIBIANA

Travelled with family
Liked: Cleanliness, amenities
The hotel is quite good for anyone looking for both self catering and in room service. Hotel is clean despite language barrier the staff are quite friendly and very helpful. Will definitely be staying there again
Stayed 7 nights in Oct 2024