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Best Western Plus Hotel Excelsior

4.0 star property

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Photo gallery for Best Western Plus Hotel Excelsior

Exterior
Lobby
Superior Room, 1 Double Bed, Annex Building (Quiet Location) | Hypo-allergenic bedding, in-room safe, blackout curtains
Suite, 2 Single Beds (Cozy Sitting Corner) | Bathroom | Eco-friendly toiletries, hair dryer, towels
Free breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Business services

Explore the area

View in a map
Bahnhofstraße 35, Erfurt, TH, 99084
  • Place, Kramerbrucke
    ‪9 min walk‬
  • Place, Erfurt Christmas Market
    ‪12 min walk‬
  • Place, Erfurt Cathedral
    ‪14 min walk‬
  • Airport, Erfurt (ERF)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed | Hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 1 Single Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Room, 1 Double Bed (Cozy Sitting Corner;Oversized Room)

Comfort Room, 1 Double Bed (Cozy Sitting Corner;Oversized Room) | Hypo-allergenic bedding, in-room safe, blackout curtains

Comfort Room, 1 Double Bed (Cozy Sitting Corner;Oversized Room)

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 1 Double Bed

9.2 out of 10
Wonderful
(26 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, 2 Single Beds (Cozy Sitting Corner)

Suite, 2 Single Beds (Cozy Sitting Corner) | Hypo-allergenic bedding, in-room safe, blackout curtains

Suite, 2 Single Beds (Cozy Sitting Corner)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Double Bed with Sofa bed, Annex Building (with Sofabed)

Suite, 1 Double Bed with Sofa bed, Annex Building (with Sofabed) | Room amenity

Suite, 1 Double Bed with Sofa bed, Annex Building (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Double Bed, Annex Building (Quiet Location)

Superior Room, 1 Double Bed, Annex Building (Quiet Location) | Hypo-allergenic bedding, in-room safe, blackout curtains

Superior Room, 1 Double Bed, Annex Building (Quiet Location)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Best Western Plus Hotel Excelsior

This smoke-free hotel features a full-service spa, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, spa services and dry cleaning. Housekeeping is available on request.
Best Western Plus Hotel Excelsior offers 77 accommodations with a safe and complimentary bottles of water. A pillow menu is available. LCD televisions come with digital channels and pay-per-view films.

Bathrooms include baths or showers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
During your stay at Best Western Plus Hotel Excelsior, you're just a quick walk from Angermuseum. You'll find features such as free breakfast and free WiFi in public areas, plus a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free breakfast offered
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 4-minute walk from Angermuseum and 8 minutes on foot from Neue Mühle
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Best Western Plus Hotel Excelsior offers its guests a full-service spa. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. A computer station is on site and WiFi is free in public spaces.

Spa services, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at Best Western Plus Hotel Excelsior. Parking is available for a fee.

This 4-star Erfurt hotel is smoke free.

Guests are served a free breakfast.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 20 per day)
  • Limited on-site self parking

Food and drink

  • Free breakfast available
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 20 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Best Western Plus Excelsior
Best Western Plus Excelsior Erfurt
Best Western Plus Hotel Excelsior
Best Western Plus Hotel Excelsior Erfurt
Best Western Erfurt
Erfurt Best Western
Best Plus Excelsior Erfurt
Best Western Plus Hotel Excelsior Hotel
Best Western Plus Hotel Excelsior Erfurt
Best Western Plus Hotel Excelsior Hotel Erfurt

Best Western Plus Hotel Excelsior Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 157 out of 374 reviews
Rating 8 - Good. 173 out of 374 reviews
Rating 6 - Okay. 34 out of 374 reviews
Rating 4 - Poor. 7 out of 374 reviews
Rating 2 - Terrible. 3 out of 374 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, acceptable room.
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff upon check-in or very friendly, helpful and knowledgeable. Definitely would recommend staying here as you can walk to restaurants, cathedrals, etc.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Dong Sun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location and kind service.

Very kind and comfortable. Close to main train station.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice!

Great location very close to train station. Nice, historic hotel. Staff very friendly and free breakfast was great. Would have been nice to have a mini-fridge where I could keep my Bier though:)
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very nice place, close to the train station and to the beautiful City center. Very kind staff.
Stayed 1 night in Jul 2023
Verified

6/10 Okay

Mark

Liked: Cleanliness
Disliked: Staff & service
Okay for a couple of nights.
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conveniently located

Well located with easy access to the train station and a short walk into the old town. Decor seemed a bit dated, but the hotel was clean and pleasant. Good breakfast. Only downside was the noise from the main road, although this was fine as long as the windows were closed.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Constanze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nettes Personal!
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

GYUJIN

깨
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, amenities
Perfekt
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Niklas

Liked: Cleanliness, staff & service, amenities
Sehr freundliches Personal, man fühlte sich sehr willkommen. Tolle große moderne Zimmer. Frühstück lässt keine Wünsche offen.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Can

Liked: Cleanliness, amenities, property conditions & facilities
Alles top
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vet ej.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute Lage beim Bahnhof und nahe des Zentrums.
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Detlef

Liked: Cleanliness, staff & service, property conditions & facilities

Sehr gut aber

Sehr schönes Hotel mit Ambiente, gutes Frühstück, einziges Manko das Zimmer war sehr klein, 2 koffer gleichzeitig zu öffnen war nicht möglich
Stayed 1 night in Sep 2025
Verified

8/10 Good

Christiane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gut im Zentrum gelegen, sehr hilfsbereites Personal Zu Fuß vom Bahnhof erreichbar Hatte Pech in Sachen Ruhe, da gegenüber Gehweg-Reinigungsarbeiten bis in Nacht hinein heftigen Lärm verursachten
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Hans-Jürgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles war sehr freundlich und klappte
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

Jacqueline

Liked: Cleanliness

Gutes Hotel für Kurzurlaub

Guter Standort; Zimmer ok; Preis-Leistung fair; sehr freundliches und aufmerksames Personal; Parkmöglichkeiten in Gehdistanz
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles okay
Stayed 1 night in Aug 2025
Verified

8/10 Good

Kaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ansonsten gut

Zu laut wegen der Straßenbahn keine Klimaanlage
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Frühstück Nettes kinderfreundliches personal Wir kommen gern wieder
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, property conditions & facilities
Ein absolut empfehlenswertes Hotel, nahe am Hauptbahnhof, Parkplatz im Hof. Sehr sauber und ruhige Zimmer. Tolles Personal am Empfang mit guten Tipps. Fußläufig alles gut zu erreichen.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rekommenderas

Utmärkt hotell för ett stopp på väg söderut eller norrut genom Tyskland Rekommenderas även som en retreat för att komma bort från överbelastade autobahn
Stayed 1 night in Jul 2025
Verified

8/10 Good

Kathrin

Liked: Cleanliness, staff & service, property conditions & facilities
Nein
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Michel

Liked: Cleanliness, amenities
Hotel près de la gare comme souhaité. Personnel aimable. Chambre correcte mais coté rue donc bruit du tramway et pas de climatisation ...
Stayed 4 nights in Jun 2025