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Riad Norma

3.5 star property

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Photo gallery for Riad Norma

Outdoor pool, pool umbrellas, pool loungers
Building design
Interior
Terrace/patio
Room | 1 bedroom, premium bedding, in-room safe, blackout curtains

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Breakfast included
  • Room service
  • Housekeeping

Explore the area

View in a map
16 Derb Sornas, Quarter ZIAT, Fes, Medina, 30000
  • Place, Blue Gate
    ‪8 min walk‬
  • Place, Place Bou Jeloud
    ‪10 min walk‬
  • Place, Zaouia Sidi Ahmed Tijani
    ‪13 min walk‬
  • Airport, Fes (FEZ-Saiss)
    ‪20 min drive‬

Room options

View all photos for Royal Double Room (NORMA)

Royal Double Room (NORMA) | 1 bedroom, premium bedding, in-room safe, blackout curtains

Royal Double Room (NORMA)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Duplex (CARMEN)

Standard Duplex (CARMEN) | 1 bedroom, premium bedding, in-room safe, blackout curtains

Standard Duplex (CARMEN)

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Room (TOSCA)

Royal Room (TOSCA) | 1 bedroom, premium bedding, in-room safe, blackout curtains

Royal Room (TOSCA)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Room | 1 bedroom, premium bedding, in-room safe, blackout curtains

Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Double Room (LUCIA)

Double Room (LUCIA) | 1 bedroom, premium bedding, in-room safe, blackout curtains

Double Room (LUCIA)

10.0 out of 10
Exceptional
(1 review)
  • 3 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (MANON)

Double Room (MANON) | 1 bedroom, premium bedding, in-room safe, blackout curtains

Double Room (MANON)

10.0 out of 10
Exceptional
(1 review)
  • 3 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Riad Norma

Riad in Fes with free breakfast and rooftop terrace
Along with an outdoor pool, this smoke-free riad has a bar/lounge and a rooftop terrace. Free continental breakfast is provided, as well as free WiFi in public areas, a free shopping centre shuttle and a free manager's reception. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a business centre.
Riad Norma offers 6 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.
Recreational amenities at the riad include an outdoor pool.

Guests aged under 12 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Public bath/onsen services include a yukata (Japanese robe).
During your stay at Riad Norma, you're just a quick walk from Glaoui Palace. You'll find features such as free breakfast, free WiFi in public areas and a free manager's reception.
  • Free continental breakfast served daily
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Steps from Glaoui Palace and 10 minutes on foot from Kassr Annoujoum Ducci Foundation
  • Free shopping centre shuttle service
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

There's an onsite business centre. An outdoor pool, a rooftop terrace, and a library are also featured at Riad Norma. An airport shuttle (available 24 hours) and a bus station shuttle are available for a fee. Parking is available for a fee.

This 3.5-star Fes riad is smoke free.

Guests are served a free continental breakfast daily from 8:30 AM to 10 AM. The riad hosts a free manager's reception daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 6:00 AM to 10:00 AM; MAD 50 per night; discounts available
  • 24-hour return airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Free shopping centre shuttle
  • Secured, covered parking on site (MAD 50 per night)

Food and drink

  • Free continental breakfast available daily 8:30 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Bicycle rentals
  • Library
  • Outdoor pool
  • TV in common areas

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 1 floor
  • Built in 1938
  • Fireplace in lobby
  • Mosquito nets
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: noon; check-in end time: 2:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 12

Check-out

Check-out before 10:30 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9 AM - midnight
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Riad Norma

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.
  • Rollaway/extra beds are available for MAD 400.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 23.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Airport shuttle transfer per adult: MAD 200 (one-way)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MAD 200 per room (one-way)
  • Covered self-parking fee: MAD 50 per night (in/out privileges)
  • Nearby parking fee: MAD 50 per night (656 ft away; open 6:00 AM to 10:00 AM)
  • Rollaway bed fee: MAD 400.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Riad Norma offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 9 AM - midnight.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger aren't allowed at this property.
  • Pets and service animals are not allowed on site.

Property is also known as

Riad Norma Fes
Riad Norma
Norma Fes
Riad Norma Hotel Fes
Riad Norma Fes
Riad Norma Riad
Riad Norma Riad Fes

Riad Norma Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 39 out of 43 reviews
Rating 8 - Good. 4 out of 43 reviews
Rating 6 - Okay. 0 out of 43 reviews
Rating 4 - Poor. 0 out of 43 reviews
Rating 2 - Terrible. 0 out of 43 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Marvelous!
Stayed 4 nights in Jul 2025

10/10 Excellent

Nogol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yousef has been wonderful towards us. He is a great host. Lovely breakfast, good location, clean and kind people. The location is key here, if you get spot too deep you would have to carry your own luggage up and down the streets. Norma has a great location near the gate
Stayed 2 nights in May 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had only three guests when I was there. I was welcomed with hot tea and a chat outside at a table by the pool. He gave me a map and marked eating and shopping locations. The two cats are beautiful :) I was able to have my laundry washed, and got the included breakfast on one morning. Google maps works fine with this hotel's location. My tours were able to pick me up at the medina's gate called "Bab Ziat", which is about 1 block walk. There is a bench there so you can wait for your tour vehicle, and a friendly orange cat. The hotel has a locked door you buz in for. My room #3 had working AC and hot water. The bathroom was all the way up come precarious stairs inside my hotel room, but had a full round tub. Everything worked fine, but be careful walking up those stairs in the middle of the night! There are lights and hand rails. The Wifi worked fine. The building is beautiful and the courtyard is a fine place to sit after a long day's tour.
Stayed 2 nights in Jun 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beyond Amazing

This is the most beautiful riad we have ever seen. We stayed on the first floor. We were welcomed warmly and our amazing hosts took great care to ensure our stay was perfect! It was hard to leave such a beautiful Riad!
Stayed 2 nights in May 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beyond Amazing

This is the most beautiful riad we have ever seen. We stayed in the Aida Suite on the first floor. Monique and Younas welcomed us and were amazing hosts and to great care to ensure our stay was perfect! It was hard to leave such a beautiful place!
Stayed 2 nights in May 2024

10/10 Excellent

Alvaro

Super friendly staff, the room super clean and beautiful design. Definitely recommend it for the price and quality.
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Thiago Menezes Mota, Winnipeg

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was the best hotel I recall ever staying. It's a riad, not really a hotel. It's an Arab version of a Spanish villa, with a beautiful courtyard and garden inside the property. There are only 6 rooms, and each of them is flawlessly well maintained. The staff is also small but everybody consistently interacts with you. Monique, the owner, is a welcoming French lady who welcomes you like no other place. The place went through extensive renovation a while ago but maintenance is so good that it still looks new. It has heat pumps and AC, an amazing breakfast, and a fantastic rooftop with a great 360-degree view. Location-wise, it is right in the medina, but literally 150 m from one of the Babs (external gates). This place is highly recommendable.

10/10 Excellent

Ruth Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, very clean, personable, the owner and staff seemed to enjoy their job. So fun and relaxing. Excellent choice

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Perfect Oasis

Staying at Riad Norma was a wonder experience. Monique the owner was very kind; gave us great local information and made us extremely welcome. The cleanliness and comfort of the room was impeccable. Riad Norma is in a great location and the pool is a great way to cool off after a hot day exploring. Wine and beer is also available and can be hard to find in other locations. I highly recommend staying at this Riad
Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So great. Excellent staff who helped with tours, guides, bus tickets and ordering pizza. We felt like princesses in this beautiful riad. We got upgraded to a bigger room for free. Breakfast was yummy and comfortable beds. Good heating in January. Loved it!
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This riad is exquisite! You can feel and see the love that was put into it, and it is a real place of comfort and rest. The staff are wonderful - always with a smile and ready to help make your time in Fes fantastic. I highly recommend this location.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely welcoming, authentic, and unique. Riad Norma exceeded all of our expectations and was a pleasure to stay at. I would definitely recommend this Riad to family and friends and hope to be back some day.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Riad, with very friendly and personalised service.
Stayed 4 nights in Dec 2018

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow, wow, wow!

One of the most beautiful, stunning boutique hotels I have ever stayed in. Gorgeous Riad loving restored to its Imperial Palace era by the owner Monique. Monique is a treasure along with her staff, welcoming guests like long lost family. She parts solo guests for dinners and outings like extended family meeting for the first time. Breakfast is fabulous, and although she no longer serves dinner, Monique has a full wine cellar of both French and Moroccan wines which you can buy by the glass or bottle. Close to Bab (gate) Ziat it is easy to come and go by taxi without getting lost in the denser parts of the Medina. My highest recommendation!
Stayed 3 nights in Sep 2018

8/10 Good

Aniruddh, San Francisco, CA

Liked: Cleanliness, staff & service, property conditions & facilities
Really loved talking to Monique, who is the owner and manager of the riad. The room itself was really small, and the beds were a tad bit uncomfortable. I'd recommend not booking the deluxe room - go for something bigger. The breakfast was decent and the riad was generally well-located (blue gate was around a 15-minute walk) The riad was completely empty which was nice. Given that all the rooms were empty, it would've been nice if we were offered an upgrade to a larger room.
Stayed 2 nights in Sep 2018

10/10 Excellent

Tessa, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palatial Riad in Fez

Riad Norma was every bit as good as the reviews we had read. Monique has restored the building with flair and sensitivity to become a really beautiful and tastefully furnished raid. She is an attentive host. looking after all her guests needs. Her music choices are diverse and really add to the ambiance. The food, in particular the dinner was delicious. Thank you for a brilliant stay.
Stayed 4 nights in Apr 2018

10/10 Excellent

Russell, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional riad. The riad is owned by an elegant French lady, and the owner + the staffs are all super friendly. The riad is 10 mins away from the blue gate by walking, and owner is very helpful for making all kinds of reservations and recommendations for us. We had dinner at the riad for 1 night, and it was super delicious too. Overall a great experience and I would definitely come back to stay in the future when I visit Fes.
Stayed 3 nights in Mar 2018

10/10 Excellent

Dr. Mohsen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful boutique hotel

A wonderful & authentic hotel that feels like home. It is one of the most beautiful hotels I have ever stayed in. The attention to details is beyond imagination. I recommend this small, boutique hotel to those that wish to visit this beautiful and historic city
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

magnificent hotel in Fes medina

Monique has created a magnificent riad. She is a very graceous host! We had a delicious dinner on our last night, beautifully presented!
Stayed 2 nights in Jan 2018

10/10 Excellent

Matthew, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautifully restored riad in the heart of Medina.

Monique and her staff are exceptional hosts. The Riad is a beautiful old building that has been restored to exceptional detail. The "Lucia" room we stayed in had enormous ceilings, tons of living space, and stained glass windows that overlooked the central courtyard. It was unbelievably amazing. Also, the communal breakfasts in the morning are a great way to meet the other guests and start the day.
Stayed 2 nights in Jan 2018

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay at norma

Excellent stay. The host was very nice and helpful. Beautiful riad. I definitively recommend this riad.
Stayed 2 nights in Dec 2017

10/10 Excellent

Aubrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The riad is beautiful and Monique and her staff were extremely welcoming. We loved it:)
Stayed 4 nights in Sep 2017