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JR Hotels Hermes Firenze

3.0 star property

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Photo gallery for JR Hotels Hermes Firenze

Classic Double or Twin Room, Private Bathroom | Minibar, in-room safe, free WiFi, bed sheets
Front of property
Reception
Reception
Reception

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Via Alamanni 11, Florence, FI, 50123
  • Piazza di Santa Maria Novella
    ‪8 min walk‬
  • Cathedral of Santa Maria del Fiore
    ‪13 min walk‬
  • Ponte Vecchio
    ‪16 min walk‬
  • Florence (FLR-Peretola)
    ‪7 min drive‬

Room options

View all photos for Economy Double Room, 1 Bedroom, Ensuite (French bed)

Economy Double Room, 1 Bedroom, Ensuite (French bed) | Minibar, in-room safe, free WiFi, bed sheets

Economy Double Room, 1 Bedroom, Ensuite (French bed)

9.0 out of 10
Wonderful
(2 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Private Bathroom

Single Room, Private Bathroom | Minibar, in-room safe, free WiFi, bed sheets

Single Room, Private Bathroom

  • Sleeps 1
  • 1 Large Single Bed

View all photos for Classic Triple Room, 1 Bedroom, Private Bathroom

Classic Triple Room, 1 Bedroom, Private Bathroom | Minibar, in-room safe, free WiFi, bed sheets

Classic Triple Room, 1 Bedroom, Private Bathroom

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Classic Double or Twin Room, Private Bathroom

Classic Double or Twin Room, Private Bathroom | Minibar, in-room safe, free WiFi, bed sheets

Classic Double or Twin Room, Private Bathroom

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About this property

JR Hotels Hermes Firenze

Hotel with a 24-hour front desk, a quick walk to Piazza di Santa Maria Novella
Along with a 24-hour front desk, this smoke-free hotel has tour/ticket assistance and free Wi-Fi in public areas. Other amenities include multilingual staff assistance. Change of towels is available on request
JR Hotels Hermes Firenze offers 19 air-conditioned accommodations with minibars and a safe. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and change of towels can be requested.
During your stay at JR Hotels Hermes Firenze, you're just a quick walk from Basilica of Santa Maria Novella. Features include free WiFi in public areas and breakfast (surcharge).
  • Free WiFi
  • Self-service breakfast served daily for a fee
  • Amenities include multilingual staff and a lift
  • Within a 15-minute walk of Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore
  • Pets welcome for a fee
JR Hotels Hermes Firenze offers its guests multilingual staff, tour/ticket assistance, and a lift. WiFi is free in public spaces. A complete renovation of JR Hotels Hermes Firenze was completed in April 2025.

This 3-star Florence hotel is smoke free.

For a fee, guests can enjoy a self-service breakfast daily from 7:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily self-serve breakfast available 7:30 AM to 10:00 AM for a fee: EUR 7 for adults and EUR 7 for children

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift (86 centimetre wide door)
  • Tile flooring in public areas
  • Tile flooring in room

More

  • 1 building
  • 3 floors
  • Renovated entire property - April 2025
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Maximum 1 (weight limit: 44 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately EUR 7 for adults and from EUR 7 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A163B5RFL2
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hermes Florence
Hotel Hermes Florence
Hermes Hotel Florence
Hotel Hermes Hotel
Hotel Hermes Florence
Hotel Hermes Hotel Florence

Reviews

JR Hotels Hermes Firenze Reviews

9.8

Exceptional

9.8/10

Cleanliness

10/10

Staff & service

8.0/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness
Rating 10 - Excellent. 10 out of 12 reviews
Rating 8 - Good. 2 out of 12 reviews
Rating 6 - Okay. 0 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

Reviews

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is newly renovated and it’s very clean. The beds were amazing and super comfortable. It was so convenient for us as it is right across the street from the train and the tram station, so we didn’t have to drag our luggage very far! I felt completely safe. The walls were a little on the thinner side, but overall I highly recommend this hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room

Great location everything within walking distance
Stayed 2 nights in Sep 2025

8/10 Good

Brenda, Tampa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Poor TV connection. Unable to connect to satellite.
Stayed 4 nights in Aug 2025

10/10 Excellent

JANE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean comfortable and they thought of everything - the breakfast seemed to go on and on into forever.
Stayed 4 nights in Aug 2025

10/10 Excellent

Billie-Jo

Stayed 3 nights in Jul 2025

10/10 Excellent

Olesia, Mountain View

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place in the middle of historic center, even though the train station is across the street. Newly renovated, clean and neat. Nice and helpful staff.
Stayed 5 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here during a solo trip to Florence. Very convenient location next to the train station. Room was nice and had good air conditioning!
Stayed 5 nights in Jun 2025

8/10 Good

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr zentrales und sauber
Stayed 4 nights in Aug 2025

10/10 Excellent

KYOKO

Stayed 2 nights in Jul 2025

10/10 Excellent

steinar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Juliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Esse hotel foi uma ótima surpresa. Localização excelente, fica ao lado da Estação Santa Maria Novella. Facilidade de transporte à pé para vários pontos turísticos. Funcionários muito educados e agilizados. Quarto e banheiro espaçosos e limpos. Cama super confortável. Ótimo custo benefício.
Stayed 4 nights in Jun 2025

10/10 Excellent

Sina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
vicinissima alla Stazione Santa Maria Novella, comoda per raggiungere il centro di Firenze, staff cordiale e camere pulite e materasso molto comodo.
Stayed 1 night in Jun 2025