Hotel Indigo Florence by IHG

4.0 star property

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Photo gallery for Hotel Indigo Florence by IHG

Restaurant
Garden
Exterior
Premium Room, 1 King Bed, Balcony | Minibar, in-room safe, laptop workspace, blackout curtains
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Pet-friendly
  • Parking available

Explore the area

View in a map
Via Jacopo da Diacceto, 16/20, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪9 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪14 min walk‬
  • Place, Ponte Vecchio
    ‪17 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪6 min drive‬

Room options

Standard Room, 1 Queen Bed, Accessible

8.4 out of 10
Very good
(5 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room

10.0 out of 10
Exceptional
(5 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Premium Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Single Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Balcony

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Standard Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Hotel Indigo Florence by IHG

Property Location With a stay at Hotel Londra, you'll be centrally located in Florence, convenient to Fortezza da Basso and Cathedral of Saint Mary of the Flower. This 4-star hotel is within close proximity of Santa Maria Novella Basilica and Museum and Piazza di Santa Maria Novella. Rooms Make yourself at home in one of the 166 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily. Amenities Enjoy recreational amenities such as a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Dining Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.#The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change): Dining venue(s) Fitness facilities. Mandatory fees: You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 4.90 per person, per night, up to 8 nights. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. . Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for buffet breakfast: EUR 12 per person (approximately) Covered self parking fee: EUR 20 per day Rollaway bed fee: EUR 35 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO). This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, and a security system . Special instructions: If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.. Check in from: 2:00 PM. Check in to: 12:00 PM. . Check out: 12:00 PM. House Rule: Children welcome. House Rule: Pets welcome (restrictions apply). House Rule: Smoking permitted.
Our customers tell us that they can't get enough of the helpful staff at Hotel Indigo Florence by IHG. During your stay, you're just a quick walk from Basilica of Santa Maria Novella. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of Basilica of Santa Maria Novella and Piazza di Santa Maria Novella
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Indigo Florence by IHG offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre, 12 meeting rooms, and coworking spaces. Hotel Indigo Florence by IHG also features multilingual staff, a garden, and concierge services. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Florence hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Binomio – On-site restaurant.
24-hour room service is available.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23 per person
  • Covered self-parking fee: EUR 35 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A14THTGKQ4
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 01 May and close on 31 October.
  • Pool access available from 10:00 AM to 6:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Londra
Indigo Florence By Ihg
Hotel Indigo Florence by IHG Hotel
Hotel Indigo Florence an IHG Hotel
Hotel Indigo Florence by IHG Florence
Hotel Indigo Florence by IHG Hotel Florence

Hotel Indigo Florence by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 111 out of 166 reviews
Rating 8 - Good. 38 out of 166 reviews
Rating 6 - Okay. 10 out of 166 reviews
Rating 4 - Poor. 6 out of 166 reviews
Rating 2 - Terrible. 1 out of 166 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Once you're inside this hotel, it's fine. The room is modern, the bed is comfortable, the restaurant is nice. The problem is outside the hotel. It's located in an unattractive part of town. It's not in the part of town that tourists want to see, it's a 10 minute walk from the picturesque part of town. With many other hotel options avaliable in Florence, many of which are located in the beautiful part of town, I don’t think that I'll ever choose to stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sheresa

Travelled with family
Liked: Amenities, property conditions & facilities
I loved everything about this hotel! Beautiful decor. Courteous & hard working staff. Delectable food. Clean. Amenities were awesome! Great location in Florence. Quiet. I would give this hotel 10 stars!! I will return here.
Stayed 4 nights in May 2025

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff and great facilities.
Stayed 1 night in May 2025

10/10 Excellent

chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is conveniently located walking distance to the train station. Amazing view from the balcony. Very clean and comfortable!!
Stayed 2 nights in May 2025

8/10 Good

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably walkable to tourist sites.
Stayed 3 nights in May 2025

8/10 Good

Sepideh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good room, the only thing we could completely hear the neighbours and we were lucky that they all slept at midnight:-)
Stayed 1 night in May 2025

10/10 Excellent

Xavier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Good location
Stayed 3 nights in Apr 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the beautiful whimsical design of our room. The bar was really nice and we enjoyed the live music very much.
Stayed 2 nights in May 2025

10/10 Excellent

Maricela, Glendale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at this hotel, during our long Italy vacation we stayed here twice. I was so happy to finish my trip at this hotel. It was the cherry on the top of my Italy vacation. The staff at this hotel is by far the best I have ever met and I want to thank them for being so wonderful. The chef is amazing, his food is delicious as well as a work of art. The hotel is very clean very modern and extremely stylish as soon as you enter the lobby you get a beautiful scent and they offer delicious water with fruit in it as soon as you walk in from a long day of walking around in Florence. You can also enjoy a cocktail at their beautiful chic bar or you can hang out in their awesome lobby area. Ladies, the toiletries in the bathroom are very high-quality. You will not need to bring shampoo, body wash, conditioner, or body lotion. Their products are absolutely top-notch. No other hotel in Italy offered even mid-level toiletries, which is important because it’s one less thing we need to pack in our suitcases.
Stayed 4 nights in Apr 2025

10/10 Excellent

Maricela, Glendale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a gorgeous hotel with many modern touches. The rooms are beautiful. The hotel lobby is gorgeous. The restaurant is amazing and the bar as well. The food is a culinary experience, my compliments to the chef everything there was amazing. The staff is so sweet and thoughtful. They brought up a bottle of champagne since I was celebrating my honeymoon. Everyone there is very helpful and kind after staying in two other hotels around Tuscany I was so excited to come back for my second day at this hotel in Florence. It felt like home away from home. Also the products inside of the bathroom are top-notch. The shampoo , conditioner, body wash, and body lotion are so moisturizing. I absolutely loved them! I couldn’t wait to get back to this hotel after a terrible stay at a hotel in Tuscany.
Stayed 1 night in May 2025

10/10 Excellent

Nadine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a beautiful room which was very spacious. The hotel was immaculate. The decor is upscale and fresh.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge tvs great double room for 4
Stayed 3 nights in Apr 2025

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was awesome we would definitely stay again. Slightly off the beaten path but we liked that. Only complaint was some stains on sheets.
Stayed 3 nights in Apr 2025

8/10 Good

MARCELO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel facilities and staff are very good, except for one day they didn’t do the room
Stayed 2 nights in Apr 2025

8/10 Good

Gavin

Stayed 3 nights in Apr 2025

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a unique property located within walking distance of most major sites in Florence
Stayed 5 nights in Mar 2025

10/10 Excellent

sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Yoshikazu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to station
Stayed 1 night in Feb 2025

8/10 Good

Chi Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay in between trips, great location - service at late night check in was slow and not as attentive but better at check out.
Stayed 1 night in Nov 2024

10/10 Excellent

Araceli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it!

We were very happy ,,staff was very nice
Stayed 4 nights in Oct 2024

10/10 Excellent

Sandeep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

SANG YONG

Stayed 3 nights in Jan 2025