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Hotel Villa Il Castagno

2.0 star property

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Photo gallery for Hotel Villa Il Castagno

Quadruple Room, Balcony | Balcony
Exterior
Reception
Staircase
Restaurant

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Bar
  • Room service

Explore the area

View in a map
via Andrea del Castagno 31, Florence, FI, 50132
  • Place, Stadio Artemio Franchi
    ‪11 min walk‬
  • Place, Gallery of the Academy of Florence
    ‪15 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪7 min drive‬
  • Airport, Florence (FLR-Peretola)
    ‪13 min drive‬

Room options

View all photos for Single Room

Premium bedding, desk, soundproofing, free WiFi

Single Room

9.0 out of 10
Wonderful
(6 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, desk, soundproofing, free WiFi

Classic Double Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room, Balcony

Triple Room, Balcony | View from room

Triple Room, Balcony

  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds | Premium bedding, desk, soundproofing, free WiFi

Twin Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Quadruple Room, Balcony

Quadruple Room, Balcony | View from room

Quadruple Room, Balcony

  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Double Room, Balcony

Double Room, Balcony | Premium bedding, desk, soundproofing, free WiFi

Double Room, Balcony

9.0 out of 10
Wonderful
(4 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, 1 Single Bed (External Bathroom)

Premium bedding, desk, soundproofing, free WiFi

Single Room, 1 Single Bed (External Bathroom)

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

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About this property

Hotel Villa Il Castagno

Hotel with free parking, near Cathedral of Santa Maria del Fiore
This hotel features a bar/lounge, a snack bar/deli and valet parking. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, tour/ticket assistance and a garden are on-site.
Hotel Villa Il Castagno offers 19 accommodations with a hairdryer and free toiletries. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a shower.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Villa Il Castagno. During your stay, you'll be within walking distance of Piazza di Santa Maria Novella. Features include free WiFi in public areas and free self-parking, plus a bar.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and multilingual staff
  • Just a 5-minute drive from Piazza della Signoria and a few minutes from Cathedral of Santa Maria del Fiore
  • Cats and dogs welcome free of charge (restrictions apply)
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, a vending machine, and multilingual staff are also featured at Hotel Villa Il Castagno. Free self parking is available.

Smoking is allowed in designated areas at this Florence hotel.

For a fee, guests can enjoy a buffet breakfast daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Valet parking on site (EUR 15 per day)
  • Limited on-site self and valet parking

Food and drink

  • Daily buffet breakfast available for a fee: EUR 5 per person
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Handrails in hallways
  • Height-adjustable showerhead
  • Raised toilet seat
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 3 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Ceiling fan
  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 5 per person
  • Valet parking fee: EUR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 6:00 AM - 11:30 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Villa Il Castagno
Hotel Villa Il Castagno Florence
Villa Il Castagno Florence
Villa Il Castagno
Hotel Il Castagno
Hotel Villa Il Castagno Hotel
Hotel Villa Il Castagno Florence
Hotel Villa Il Castagno Hotel Florence

Hotel Villa Il Castagno Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 66 out of 305 reviews
Rating 8 - Good. 87 out of 305 reviews
Rating 6 - Okay. 87 out of 305 reviews
Rating 4 - Poor. 34 out of 305 reviews
Rating 2 - Terrible. 31 out of 305 reviews

7.6/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Mauricio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The balcony view is amazing.... Totally worth it the inner garden with lemon trees and a big cypress on the adjacent property the balcony has a roll up tent. Also a cute ginger cat!
Stayed 2 nights in Oct 2025

10/10 Excellent

Elizabeth, Etobicoke

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is about 20 minute walk to centre of Florence. Very clean and comfortable stay.
Stayed 1 night in Sep 2025

2/10 Terrible

Kamal

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never go there and Booing.com should X Hotel

Very bad experience, no elevator, had to lift 50 Lb bags to 2nd floor, requested to help rudely said no , no coffee maker hot water kettle in room and lots of mosquitoes
Stayed 2 nights in Sep 2025

8/10 Good

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was quite big and comfortable, but that’s it. If you wanted AC you have to pay. Do you want to sit at the terrace? You have to pay. No hair dryer either. The people were great though
Stayed 4 nights in Sep 2025

6/10 Okay

FRANK

Liked: Cleanliness, staff & service, amenities
The property has poor insulation. I could hear noises from neighboring room and even footsteps on another floor.
Stayed 5 nights in Aug 2025

4/10 Poor

Amira

Stayed 2 nights in Aug 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel. The room was large and clean. It was great to have breakfast on the balcony every morning. Highly recommended.
Stayed 3 nights in Jun 2025

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service
The staff was amazing. The room is basic. The shower had mildew but was clean. Breakfast was Quality Inn continental basic.
Stayed 2 nights in May 2025

4/10 Poor

Debbie

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities

Not as advertised

Disappointed in this hotel, despite advertising they have multi lingual staff, free onsite parking and valet parking, they don’t have any of these. The rooms are clean and the terrace was nice to sit on but the whole place is generally fairly old and run down.
Stayed 2 nights in Apr 2025

2/10 Terrible

Zoe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unsafe dangerous despicable

Shocking absolutely not as advertised unsafe for solo travellers no lounge no bar as advertised. Staff rude, dirty do not speak . Refused a refund. Put on the phone to a random person who told me to Fox off!! Stay away!!! I would doubt any of the reviews are genuine. No point did I feel safe? This place needs to be removed from Hotels.com if you’re a single female travelling alone do not go anywhere near it.
Stayed 1 night in Feb 2025

8/10 Good

alessandro

Liked: Cleanliness, staff & service, property conditions & facilities
This seemed to be a family run hotel, with some of them not being fully aware of guest needs
Stayed 1 night in Jan 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service
At my request my room was on a low floor because I knew in advance that there wasn’t an elevator. This made my stay much more comfortable. The hotel is a 25 minute walk (almost completely flat) to the historic area. Very convenient location.
Stayed 11 nights in Oct 2024

4/10 Poor

Tate

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Jose

Liked: Cleanliness
Disliked: Staff & service
I would never go back to this hotel. And Franco the front desk guy is the reason why. Extremely nasty, unpolite and unprofessional with the customer. Quinto was very kind.
Stayed 3 nights in Sep 2024

4/10 Poor

Jason

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Room was not what we were used to. Nice little balcony was the best part.
Stayed 3 nights in Sep 2024

2/10 Terrible

Clayton

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very little communication, couldn’t even sleep there one of the nights because we were locked out and no one will give you the code when you check in you have to ask. The second night I was woken up to banging on the front door at 3 am by another couple people being locked out. They had the key code and it still didn’t work. Bathrooms are not clean. Spent a lot of money just to sleep outside the first night, the next day when we finally got into bed we only had a few hours of sleep before the staff was unlocking our door and trying to come in while we were asleep. Very unprofessional 0/10. Don’t stay here, the Casaldo’s rooms next door is way better and let us sleep in their spa because they had no rooms for the night and kept us off the street.
Stayed 2 nights in Sep 2024

6/10 Okay

Arne

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Rima

There is nothing to say except the hotel is not bad at all
Stayed 1 night in Sep 2024

4/10 Poor

Marcos

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms need upgrades
Stayed 3 nights in Sep 2024

10/10 Excellent

Logan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff. Clean rooms. Would stay again.
Stayed 2 nights in Sep 2024

2/10 Terrible

Yvette

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived and the staff member on front desk was so rude, no offer of help to get our bags up the stairs and then proceeded to be rude again a couple of hours later when we were going to explore the town. Breakfast was horrible and not even worth eating there.
Stayed 2 nights in Aug 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Good scenery
Stayed 6 nights in Aug 2024

10/10 Excellent

YING

Stayed 2 nights in Jun 2024

10/10 Excellent

Lilia, Shreveport

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean hotel. Our room had a balcony with a pretty view. Staff speaks some English and Spanish, they are all very polite and helpful. Location is okay and safe but you will need to take a taxi to train terminal or downtown to the touristic attractions ($15-20 euros) Good breakfast too. Overall recommend.
Stayed 1 night in Jun 2024