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Grand Hotel Downtown

4.0 star property

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Photo gallery for Grand Hotel Downtown

Exterior
32-inch flat-screen TV with satellite channels, TV
Check-in/check-out kiosk
Restaurant
Premium bedding, minibar, in-room safe, desk

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service
  • Laundry

Explore the area

View in a map
Taunusstrasse 48- 50, Frankfurt, HE, 60329
  • Place, Kaiserstrasse
    ‪1 min walk‬
  • Place, Frankfurt Opera House
    ‪8 min walk‬
  • Place, Main Tower
    ‪11 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪10 min drive‬

Room options

View all photos for Single Room

Premium bedding, minibar, in-room safe, desk

Single Room

  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Premium bedding, minibar, in-room safe, desk

Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Business Double or Twin Room

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Triple Room | Premium bedding, minibar, in-room safe, desk

Triple Room

  • 21 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

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About this property

Grand Hotel Downtown

Art Deco hotel with full-service spa and fitness centre
This hotel features a full-service spa, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and dry cleaning are on-site.
Grand Hotel Downtown offers 65 accommodations with minibars and a safe. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Frankfurt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Grand Hotel Downtown. During your stay, you're just a quick walk from Financial District. You'll find features such as free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a sauna
  • Steps from Kaiserstrasse and 7 minutes on foot from English Theatre
  • Airport shuttle service available for a fee
Grand Hotel Downtown offers its guests a full-service spa, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Grand Hotel Downtown. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this Art Deco Frankfurt hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Grand Hotel Downtown has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 1908
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 10 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - DE309483521
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Grand Hotel Downtown offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Clarion Collection Frankfurt City
Grand Hotel Downtown Frankfurt
Center Plaza Frankfurt
Center Plaza Hotel Frankfurt
Grand Downtown Frankfurt
Clarion Collection Hotel Frankfurt Central Station
Clarion Collection Hotel Frankfurt City
Grand Hotel Downtown Hotel
Grand Hotel Downtown Frankfurt
Grand Hotel Downtown Hotel Frankfurt

Reviews

Grand Hotel Downtown Reviews

6.6

7.4/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 203 out of 1001 reviews
Rating 8 - Good. 293 out of 1001 reviews
Rating 6 - Okay. 239 out of 1001 reviews
Rating 4 - Poor. 124 out of 1001 reviews
Rating 2 - Terrible. 142 out of 1001 reviews

Reviews

4/10 Poor

Dawa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So noisy and dirty
Stayed 1 night in Aug 2025

10/10 Excellent

Vijay deep

Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room tidy and comfortable. Outside noise is constant
Stayed 2 nights in Jul 2025

8/10 Good

Oleg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked personal's politeness. Disliked very much a neighborhood around the hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was great. Very near to the station which was what we were after, the room was clean and tidy, though some of the flooring was quite damaged on the 5th floor where we stayed. We loved the decor of the hotel which was very well done. The only downside was that the hotel is surrounded by strip clubs and walking back to the hotel in the evening did not always feel totally safe. This is not the hotel’s fault but worth thinking about if you are travelling alone. Staff were courteous and we were checked in quickly. They also held our bags before check into we could explore which was great. Overall, a good experience - it’s shame about the neighbourhood!
Stayed 2 nights in Jul 2025

2/10 Terrible

Chantele

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we checked into the property, everywhere around us was people strung out and using drugs. They were shooting up with needles in front of the building. There was trash everywhere. When we got to the room there was water damage from the ceiling in the bathroom. The floors were wet and it smelled of urine. The toiletries were empty in the bathroom as well. The air conditioning did not work in the room, and you couldnt open the window to let in fresh air because of the stench and noise from outside. While i was changing, a man entered my room with a key while i was nude. I yelled at him and he slowly shut the door while watching me. Very unsafe and filthy hotel. The pictures advertised does not show what you get.
Water damage in the ceiling of the bathroom
Warped and peeling floors
Outside the windows
Stayed 1 night in Jun 2025

8/10 Good

Daniel

Travelled with family
Disliked: Staff & service
Ok
Stayed 1 night in Jun 2025

2/10 Terrible

Chris

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
STAY AWAY! This property is truly awful. It's located directly within the red light district. Drug users everywhere, including directly outside the front door every night, a very unsafe area. The bedroom I had didn't even have a full length bed, if you get a room on any floor with the number ending in *14 you will end up with your knees bent all night if you're over 5 foot 9 as the bed isn't long enough. I travel a lot, and I'm genuinely not a picky person, I very rarely leave reviews… but this place is truly awful.
Stayed 3 nights in Jun 2025

4/10 Poor

Robert

Stayed 2 nights in Jun 2025

2/10 Terrible

Aly

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible area full of people doing drugs and partying all night long the air conditioning did not work it was the worst experience of my entire life
Stayed 7 nights in Jun 2025

2/10 Terrible

Zine-eddine

Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Sazal

Stayed 2 nights in May 2025

6/10 Okay

James, Austin

Travelled with partner
Liked: Staff & service, property conditions & facilities
Air conditioner was broken the building during our 2 day stay. Drug users and homeless were prevalent in the streets next to the hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Liban

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!!

Excellent hotel, location and staff!
Stayed 1 night in May 2025

2/10 Terrible

Daisuke

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Broken light, dirty floor, not hot shower made our travel very hard. Noisy at night and unable to sleep. Smell owful time to time and the room was awkward to me. I understand that terrible environment around the hotel is not changble but these defect was totally not suitable for four stars hotel. Only good point was close enough to train station.
Stayed 1 night in May 2025

10/10 Excellent

Carolina

Business traveller
Liked: Cleanliness, staff & service, room comfort

UPtown Downtown was fantastic

Wonderful check & check out experience with welcoming Silvio at reception, very helpful with tips for Frankfurt travel and sights. The lovely couple running the breakfast buffet were outstanding and always had the most beautiful breakfast set up for the hotel, we looked forward to it every morning. Thank you all for making our stay a positive experience.
Stayed 5 nights in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adequate

The property is walking distance (one block) from the Frankfurter Hauptbahnhof and its connections to the U- and S-Bahn systems, so requiring a car to get around town is not essential. The flooring in front of the elevator on the floor where my room was located is in disrepair; otherwise accommodations were good.
Stayed 2 nights in May 2025

4/10 Poor

Angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room and the hotel were fine, No Ac and the people on the streets are making noise and doing stuff till 7am
Stayed 2 nights in May 2025

4/10 Poor

david

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
arrived late after 3 hour train delay & pouring with rain & shocked at surroundings. at first I thought hotel closed & boarded up with unsavoury characters sheltering in alcoves but eventually found front door. check in strange as I normally provide a preprinted label but receptionist insisted I complete the form in handwriting (explaining “you’ve probably noticed it’s a difficult area & I need your handwriting “!). he explained “lift out of action as you’ve been notified” - which I hadn’t- so at age 81 I had to drag suitcases to THIRD floor . I noticed floors on first and second floors in poor repair. this is more like a young people’s hostel than a hotel. However breakfast was of exceptional quality- don’t recommend
Stayed 1 night in Apr 2025

8/10 Good

Aleks

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is normal. Single room is extremely small, especially bed. If you are tall person, do not book this option. Area around is not very nice. Be aware and be safe at night.
Stayed 1 night in Apr 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Apr 2025

4/10 Poor

Dominique

Disliked: Cleanliness, amenities, property conditions & facilities
The sector is kind of a redlight, the floors are broken, the rooms are too small, the sextor is so noisy at night. The staff is however, professional.
Stayed 1 night in Apr 2025

10/10 Excellent

Maurizio Gerardo

Stayed 2 nights in Mar 2025

6/10 Okay

Nawaf

Liked: Cleanliness, staff & service
Wifi wasn’t working in my room for the first night
Stayed 1 night in Feb 2025

10/10 Excellent

Apelete

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Dec 2024