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NH Frankfurt Airport West

4.0 star property

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Photo gallery for NH Frankfurt Airport West

Daily buffet breakfast for a fee
Terrace/patio
Pillow-top beds, minibar, in-room safe, desk
Exterior
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Parking available
  • Room service
  • Breakfast available

Explore the area

View in a map
Kelsterbacher Strasse 19, Raunheim, HE, 65479
  • Place, Gebrauchs- und Schutzhundeverein Raunheim e. V.
    ‪15 min walk‬
  • Place, Strandbar Wakeport
    ‪18 min walk‬
  • Place, Ostpark
    ‪5 min drive‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room

Pillow-top beds, minibar, in-room safe, desk

Standard Room

8.8 out of 10
Excellent
(12 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room

Pillow-top beds, minibar, in-room safe, desk

Superior Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Triple Room

Pillow-top beds, minibar, in-room safe, desk

Standard Triple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Single Room

Standard Single Room | Pillow-top beds, minibar, in-room safe, desk

Standard Single Room

8.6 out of 10
Excellent
(4 reviews)
  • 23 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, Terrace (View)

Pillow-top beds, minibar, in-room safe, desk

Standard Room, Terrace (View)

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room, Terrace (View, Extra Bed 2 Adults + 1 Child)

Pillow-top beds, minibar, in-room safe, desk

Standard Room, Terrace (View, Extra Bed 2 Adults + 1 Child)

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Family Room

Pillow-top beds, minibar, in-room safe, desk

Family Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room (2 Adults + 1 Child)

Pillow-top beds, minibar, in-room safe, desk

Family Room (2 Adults + 1 Child)

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Family Room, Connecting Rooms (2AD+2CH)

Pillow-top beds, minibar, in-room safe, desk

Family Room, Connecting Rooms (2AD+2CH)

  • 46 sq m
  • Sleeps 4
  • 2 Double Beds OR 4 Single Beds

View all photos for Family Room, Connecting Rooms (extra bed 2AD+3CH)

Pillow-top beds, minibar, in-room safe, desk

Family Room, Connecting Rooms (extra bed 2AD+3CH)

  • 46 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Family Room, Connecting Rooms (extra bed 3AD+2CH)

Pillow-top beds, minibar, in-room safe, desk

Family Room, Connecting Rooms (extra bed 3AD+2CH)

  • 46 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

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About this property

NH Frankfurt Airport West

Hotel in Raunheim with fitness centre and sauna
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna and a conference centre are on-site. Housekeeping is available on request.
NH Frankfurt Airport West offers 306 accommodations with minibars and a safe. Beds feature pillowtop mattresses. A pillow menu is available. 40-cm flat-screen televisions come with satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Raunheim hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the overall property condition at NH Frankfurt Airport West. During your stay, you'll be within walking distance of Taunus Nature Park. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • 10 minutes by car from Gateway Gardens and 13 minutes from Deutsche Bank Park
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
NH Frankfurt Airport West offers its guests a sauna and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly NH Frankfurt Airport West. An airport shuttle at scheduled times is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Raunheim hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
NH Frankfurt Airport West has a restaurant serving lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 11:00 PM at scheduled times
  • Parking on site (EUR 18 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: EUR 17 to 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Open Bar

Things to do

  • Gym
  • Sauna

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1995
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-cm flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 4.28 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 17 to 19 per person
  • Airport shuttle fee: EUR 5.00 per person (one-way)
  • Self-parking fee: EUR 18 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
NH Frankfurt Airport West offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

NH Frankfurt Rhein-Main
NH Frankfurt Rhein-Main Hotel
NH Frankfurt Rhein-Main Hotel Raunheim
NH Frankfurt Rhein-Main Raunheim
NH Rhein-Main
NH Rhein-Main Frankfurt
Nh Frankfurt Rhein - Main Hotel Raunheim
NH Frankfurt Airport West Hotel Raunheim
NH Frankfurt Airport West Hotel
NH Frankfurt Airport West Raunheim
NH Frankfurt Airport West
Nh Frankfurt West Raunheim
NH Frankfurt Airport West Hotel
NH Frankfurt Airport West Raunheim
NH Frankfurt Airport West Hotel Raunheim

Reviews

NH Frankfurt Airport West Reviews

7.6

Good

8.2/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 237 out of 965 reviews
Rating 8 - Good. 438 out of 965 reviews
Rating 6 - Okay. 166 out of 965 reviews
Rating 4 - Poor. 81 out of 965 reviews
Rating 2 - Terrible. 43 out of 965 reviews

Reviews

10/10 Excellent

Jan

Kol
Stayed 1 night in Aug 2025

10/10 Excellent

Steven

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

The property is neglected and in a state of decay

I've been staying at this place for several years with a short break between 2020 - 2025. It's disheartening to see how this property has decayed (maintenance and service wise.) over the years due to obvious neglect. Airport shuttle service has declined significantly with the limited hours. Things went downhill shortly after NH was purchased by Minor Hotels. I had the pleasure of experiencing this place in the years prior. It's how I fell in love with it. It's how NH earned my trust. I always seek out an NH hotel since I can count on the consistency. The decay isn't limited to this property. All the NH Hotels I've visited are in disrepair. There's a clear lack of maintenance, upkeep, and staffing. This specific location (Raunheim) must be the worst. Room cleanliness quality is in decline. The sleeping area and bathroom lack attention to detail. Toilets have yellowish-brown stains, bathtubs, sinks, showers have grime. Floors and carpets are dirty. Upper management must course correct with housekeeping, this is crucial. Public areas are in slightly better condition. The property is due for renovation. Minor Hotels needs to invest some cash into this brand. Rooms need an update and the pool (at this property) needs to be restored. My biggest dissatisfaction is the broken gym equipment (pictured). The same machine at each NH has been broken since 2017. It's baffling and comical at this point. Nearly 10 years with broken equipment. When do you plan on fixing/replacing?
Stayed 8 nights in Jul 2025

4/10 Poor

Kevin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The room was just fine—nothing fancy, but everything that you would need (although, oddly, no fridge). But we arrived at a time when the airport shuttle bus wasn't running and tried to call the hotel repeatedly, to ask the best way to get to the hotel from the airport, and nobody picked up, for well over an hour in the middle of the afternoon. The finally picked up and said that there had been only one staff member and they had been busy checking in guests and couldn't answer the phone, but didn't seem particularly apologetic. There should be instructions in the welcome email, explaining how to get to the hotel if the shuttle is not running. Also, a small (0.5L) bottle of water in the lobby costs €4. Ridiculous. Overall, I was not impressed with the service, but thought the building and room itself were fine.
Stayed 1 night in Jul 2025

10/10 Excellent

ghassan

Stayed 1 night in Jul 2025

8/10 Good

Georgios, Setauket

Liked: Cleanliness
nice restaurants in the area
Stayed 2 nights in Jun 2025

8/10 Good

Irma

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Shalom

Business traveller, Travelled with group
Liked: Amenities
Perfect location
Stayed 5 nights in Feb 2025

10/10 Excellent

Martin

Business traveller
Liked: Staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Ashraf

Stayed 1 night in Jan 2025

8/10 Good

Susumu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

TAI

Stayed 1 night in Nov 2024

8/10 Good

Marco

Stayed 1 night in Sep 2024

2/10 Terrible

Isaac

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was never properly cleaned, floor and carpet was always dirty even after being “cleaned”. Sheets in the bed were never changed the pillows smelled and had stains. My room key stopped working a total of 3 times. I attempted to dine at the restaurant a total of 4 times and was never able to.
Stayed 12 nights in Aug 2024

2/10 Terrible

Katie

Business traveller
Liked: Property conditions & facilities
Airport shuttle is to run at the hour and half hour. Was outside early for 9:00 shuttle, which apparently got stuck in traffic. It arrived at 9:15 and then the driver insisted that because of the traffic we now had to wait to leave until 9:30 am. This is a SIGNIFICANT time difference and could have been handled much better!!!
Stayed 1 night in Sep 2024

6/10 Okay

Catherine

I did not like that the only option for dinner was a $25 buffet. Breakfast cost $15 which was high based on what you got. Also had to pay for airport shuttle which you do not in the US. Very male dominant staff and guests which made me feel uncomfortable traveling as a single woman.
Stayed 1 night in Sep 2024

10/10 Excellent

Denise

Stayed 1 night in Aug 2024

2/10 Terrible

Arsim

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor customer service
Stayed 2 nights in Aug 2024

10/10 Excellent

Roberto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed in NH hotels before and the value fir money is good. Rooms are spacious. This one even had a very nice restaurant for dinner and breakfast. The only issue I had was with the air condition thermostat. It seemed defective. The room was rather warm and uncomfortable during a hit summer day & night.
Stayed 1 night in Jun 2024

8/10 Good

Ardjan

Was nice
Stayed 1 night in Jun 2024

8/10 Good

patrick

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Gary

Travelled with family
Disliked: Room comfort

Uncomfortable room because of poor air con

Well located hotel with good transport options. Room uncomfortable because of poor air conditioning. Hotel needs some updating.
Stayed 2 nights in Jun 2024

8/10 Good

Paul

Stayed 1 night in Jun 2024

8/10 Good

Abraham

Stayed 1 night in Jun 2024

8/10 Good

James

Stayed 1 night in May 2024