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Franz Alpine Retreat

4.0 star property

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Photo gallery for Franz Alpine Retreat

Exterior
Property grounds
Iron/ironing board, free WiFi, bed sheets
Exterior
2 Bedroom Cottage | Living room | 21-inch flat-screen TV with satellite channels, TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Room service

Explore the area

View in a map
2 Donovan Drive, Sh 6, Franz Josef Glacier, 7886
  • Place, Westcoast Wildlife Centre
    ‪4 min drive‬
  • Place, Glacier Hot Pools
    ‪5 min drive‬
  • Place, Waiho Hot Tubs
    ‪5 min drive‬

Room options

View all photos for Chalet, 2 Bedrooms, Courtyard Area

Iron/ironing board, free WiFi, bed sheets

Chalet, 2 Bedrooms, Courtyard Area

10.0 out of 10
Exceptional
(3 reviews)
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Chalet, 1 Bedroom

Iron/ironing board, free WiFi, bed sheets

Chalet, 1 Bedroom

9.6 out of 10
Exceptional
(5 reviews)
  • 69 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Cottage, 1 Queen Bed, Kitchen, Courtyard Area

Cottage, 1 Queen Bed, Kitchen, Courtyard Area | Private kitchen | Fridge, microwave, coffee/tea maker, electric kettle

Cottage, 1 Queen Bed, Kitchen, Courtyard Area

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for 2 Bedroom Cottage

2 Bedroom Cottage | Living room | 21-inch flat-screen TV with satellite channels, TV

2 Bedroom Cottage

  • 80 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Chalet, 2 Bedrooms, Mobility Accessible

Iron/ironing board, free WiFi, bed sheets

Chalet, 2 Bedrooms, Mobility Accessible

  • 69 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Unit, 1 Queen Bed, Accessible, Mountain View

Unit, 1 Queen Bed, Accessible, Mountain View | Living area | 21-inch flat-screen TV with satellite channels, TV

Unit, 1 Queen Bed, Accessible, Mountain View

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Unit, 1 Queen bed

Unit, 1 Queen bed | Iron/ironing board, free WiFi, bed sheets

Unit, 1 Queen bed

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Chalet, 2 Bedrooms

Iron/ironing board, free WiFi, bed sheets

Chalet, 2 Bedrooms

8.8 out of 10
Excellent
(3 reviews)
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Chalet, 2 Bedrooms, Garden View

Iron/ironing board, free WiFi, bed sheets

Chalet, 2 Bedrooms, Garden View

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 69 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds
  • Free Wi-Fi

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About this property

Franz Alpine Retreat

Tour/ticket assistance, a garden and a front desk safe are available at this motel. Free WiFi in public areas and free self parking are also provided. Housekeeping is available on request.
Franz Alpine Retreat offers 17 accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies or patios. Fridges and microwaves are provided. Bathrooms include a shower with a hydromassage showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 21-inch flat-screen televisions come with satellite channels. An iron/ironing board and change of towels can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Franz Alpine Retreat, you'll be within walking distance of Te Wahipounamu. You'll find features such as free WiFi in public areas and free self-parking, plus breakfast (surcharge).
  • Free WiFi
  • Free self-parking
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe and a terrace
  • On-site recreation includes helicopter/aeroplane tours
  • Just a 4-minute drive from Westcoast Wildlife Centre and a few minutes from Glacier Hot Pools
Franz Alpine Retreat offers its guests a terrace, tour/ticket assistance, and a garden. WiFi is free in public spaces. Self parking is free.

Smoking is allowed in designated areas at this 4-star Franz Josef Glacier motel.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 11:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: NZD 15 for adults and NZD 15 for children

Things to do

  • Helicopter/aeroplane tours

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping on request
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Room service
  • Toaster

More

  • Heating
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The front desk is open daily from 9:00 AM - 7:00 PM
Guests will receive an email within 7 days before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 45.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 50 per day
  • Breakage deposit: NZD 50 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 15 for adults and from NZD 15 for children
  • Rollaway bed fee: NZD 45.0 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 9:00 AM - 7:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 7 days before arrival with check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Franz Alpine Retreat Cabin
Franz Alpine Retreat Cabin Franz Josef Glacier
Franz Alpine Retreat Franz Josef Glacier
Jag Escape Franz Alpine Retreat Cabin Franz Josef Glacier
Jag Escape Franz Alpine Retreat Cabin
Jag Escape Franz Alpine Retreat Franz Josef Glacier
Jag Escape Franz Alpine Retreat
Franz Alpine Retreat Motel
Jag Escape Franz Alpine Retreat
Franz Alpine Retreat Franz Josef Glacier
Franz Alpine Retreat Motel Franz Josef Glacier

Franz Alpine Retreat Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 269 out of 498 reviews
Rating 8 - Good. 157 out of 498 reviews
Rating 6 - Okay. 48 out of 498 reviews
Rating 4 - Poor. 14 out of 498 reviews
Rating 2 - Terrible. 10 out of 498 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Faye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking, quite location, 5 mins from town.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Delightful young lady greeted us upon arrival at check in. Room very clean spacious and comfortable would certainly recommend and stay here again
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Lovely location 2 kilometres from town. A short drive. Lovely views. Quiet and secluded but near Highway. Amenities really good. Comfortable chalet style rooms.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joanna

Liked: Cleanliness, amenities, property conditions & facilities
Very clean new cabins, well equipped. Nice location, a little out of town but a short drive to shops. Amazing surroundings.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Katia

Liked: Cleanliness, amenities, property conditions & facilities
Very nice location. Nice staff. Quite big we had the 2 bedroom one. Kitchen had bare minimal stuff however.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Andrew O

Liked: Cleanliness, property conditions & facilities
The rooms were well kept.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Robert

Liked: Cleanliness, staff & service
A kitchenette without a sink is a first in our travels.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed 1 night here for our glacier flight. Very good and new accomodation. Easy parking at the door. Polite checkin. Comfy bed and warm accomodation. I would highly recommend this place.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Wee Ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Nov 2023
Verified

8/10 Good

April

Liked: Cleanliness
We were running late for checking. Left a message and instructions were waiting in the after hours box. No problem.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, easy driving distance to Franz Josef township
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Nikki

Disliked: Property conditions & facilities
Was ok for our 2 night stay, had to pay extra for a room with a kitchen. Overall not too bad for a couple of nights but definitely wouldnt refer to it as a 'retreat'.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Jacques

Liked: Cleanliness, property conditions & facilities
The room was clean and spacious. However, there was no sink in the kitchenette to wash the dishes. The only sink in the room was a tiny sink in the bathroom where there was no place to put any stuff becsuse thrre was no vanity.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Quiet, comfortable and clean.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Ming Shun Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place to stay near Franz Josef
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place to stay that is away from the city center but close enough. Great ability to see stars at night.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Glenn

Liked: Cleanliness, amenities, property conditions & facilities
Really nice & clean .a few Kms out of main town but short drive .
Stayed 1 night in Feb 2023
Verified

8/10 Good

Judith

Liked: Cleanliness, property conditions & facilities, room comfort

Nice spot to stay

We had one night at Franz Josef retreat -the room was clean and comfortable
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and staff were very obliging
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

D. Eliana

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room, clean, comfortable, warm plenty of hot water, convenient for our plans. Although our accommodation was small we love the small details very nice.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Ong

Beautiful snow Mountain View

Very beautiful and nice place stay, viewing the mountains cover with snow.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight in glacier country

Just a one night stay on our roadie down the West Coast to the snow, to check out the glacier and have a walk. Unit was as expected, new and warm. Was fine for our needs.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Clean and modern. Fresh milk for coffee was a nice touch.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located 5 minutes from FJ but a nice drive anyway.
Stayed 2 nights in Feb 2024