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Mars Garden Hotel Hakata

3.0 star property

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Photo gallery for Mars Garden Hotel Hakata

Exterior
Standard Twin Room, Non Smoking | Down duvets, minibar, desk, blackout curtains
Lobby
Standard Twin Room, Non Smoking | Down duvets, minibar, desk, blackout curtains
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
4-10 Hakata-Eki Chuo-gai, Hakata-ku, Fukuoka, Fukuoka-ken, 812-0012
  • Canal City Hakata
    ‪14 min walk‬
  • Marine Messe Fukuoka
    ‪3 min drive‬
  • Port of Hakata
    ‪4 min drive‬
  • Fukuoka (FUK)
    ‪7 min drive‬

Room options

View all photos for Deluxe Twin Room, Non Smoking

Down duvets, minibar, desk, blackout curtains

Deluxe Twin Room, Non Smoking

  • 26.3 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Classic Brown Single Room, Non Smoking

Down duvets, minibar, desk, blackout curtains

Classic Brown Single Room, Non Smoking

  • 14 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for [Ladies Only]Silver Single Room, Non Smoking

Down duvets, minibar, desk, blackout curtains

[Ladies Only]Silver Single Room, Non Smoking

  • 14 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Modern Black Single Room, Non Smoking

Down duvets, minibar, desk, blackout curtains

Modern Black Single Room, Non Smoking

  • 14.3 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Single Room, Non Smoking

Down duvets, minibar, desk, blackout curtains

Single Room, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Stylish Silver Single Room, Non Smoking

Down duvets, minibar, desk, blackout curtains

Stylish Silver Single Room, Non Smoking

  • 14.3 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for [Ladies Only]Traditional Red Single Room, Non Smoking

Down duvets, minibar, desk, blackout curtains

[Ladies Only]Traditional Red Single Room, Non Smoking

  • 14.3 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Twin Room, Non Smoking

Down duvets, minibar, desk, blackout curtains

Standard Twin Room, Non Smoking

  • 18 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Semi-Double Room, Non-Smoking (For 2 Guests)

Down duvets, minibar, desk, blackout curtains

Semi-Double Room, Non-Smoking (For 2 Guests)

  • 14 sq m
  • Sleeps 3
  • 1 Large Single Bed

View all photos for Triple Room, Non Smoking

Down duvets, minibar, desk, blackout curtains

Triple Room, Non Smoking

  • 26 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Corner Twin Room, Non-Smoking

Down duvets, minibar, desk, blackout curtains

Corner Twin Room, Non-Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Large Single Beds

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About this property

Mars Garden Hotel Hakata

Hotel with a 24-hour front desk, near Canal City Hakata
A restaurant, concierge services and dry cleaning are available at this hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and a front desk safe.
Mars Garden Hotel Hakata offers 200 air-conditioned accommodations with minibars and complimentary bottles of water. Beds feature down duvets. LCD televisions come with pay-per-view films.

Bathrooms include a combined bath/shower unit, slippers, bidets and toilets with an electronic bidet. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Mars Garden Hotel Hakata. During your stay, you're just a quick walk from Amu Plaza Hakata. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy Japanese cuisine while dining at Shogetsutei
  • Japanese breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the helpful staff and the proximity to public transport
  • 14 minutes by foot from Canal City Hakata and a 3-minute drive from Marine Messe Fukuoka
There's a restaurant on site. Public spaces have free WiFi. Mars Garden Hotel Hakata also features a vending machine, concierge services, and laundry facilities.
For a fee, guests can enjoy a Japanese breakfast daily from 7 AM to 9:30 AM.
Shogetsutei – This restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limited on-site parking

Food and drink

  • Daily Japanese breakfast available 7 AM to 9:30 AM for a fee: JPY 1,500 for adults and JPY 750 for children
  • A restaurant

Restaurants on site

  • Shogetsutei

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • Lift

More

  • 1 building
  • 12 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV
  • Pay films

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax will be collected at the property. The city tax ranges from JPY 200–500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: from approximately JPY 1500 for adults and from JPY 750 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Sunroute Hakata
Hotel Sunroute Hakata Fukuoka
Sunroute Hakata
Sunroute Hakata Fukuoka
Mars Garden Hakata
Hotel Mars Garden Hotel Hakata Fukuoka
Fukuoka Mars Garden Hotel Hakata Hotel
Hotel Mars Garden Hotel Hakata
Mars Garden Hotel Hakata Fukuoka
Mars Garden Hotel
Hotel Sunroute Hakata
Mars Garden
Mars Garden Hotel Hakata Hotel
Mars Garden Hotel Hakata Fukuoka
Mars Garden Hotel Hakata Hotel Fukuoka

Mars Garden Hotel Hakata Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 473 out of 1003 reviews
Rating 8 - Good. 397 out of 1003 reviews
Rating 6 - Okay. 107 out of 1003 reviews
Rating 4 - Poor. 17 out of 1003 reviews
Rating 2 - Terrible. 9 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Tet Vui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Highly recommended
Stayed 2 nights in Jan 2025

6/10 Okay

masashi

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Check in looks like overbooked and many people waiting for checking in and porter is not ready
Stayed 1 night in Dec 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, property conditions & facilities, room comfort

Love this hotel

Always stay there. Convenient to station and super breafast
Stayed 2 nights in Nov 2024

8/10 Good

ELIZA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If morning have buffet breakfast, instant of set breakfast. I have same breakfast for 4 days.
Stayed 4 nights in Nov 2024

10/10 Excellent

Aiman

Stayed 4 nights in Oct 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best location for the price.

We stayed here before and we would do it again. The hotel is so close to the Hakata Station and the breakfast is a perfect to start your day. Rooms are typical Japanese small but the price is excellent.
Stayed 4 nights in Nov 2024

8/10 Good

Yin Ling

Liked: Cleanliness, staff & service

Convenience

Just next to Hakata station. It’s extremely convenient. Restaurants are within walking distance. Even though it’s in a busy area, the hotel environment is very quiet. Hotel staff are very friendly and helpful.
Stayed 4 nights in Oct 2024

10/10 Excellent

KA KI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Location is excellent

2 mins from Hakata station, loads of foodie restaurants nearby, department stores & shopping mall nearby. Very close to airport, I took taxi under ¥2000 from hotel to airport. But, bear in mind, the room was pretty small esp if you have more than one big check in baggage with you.
Stayed 2 nights in Oct 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this hotel! I wish my room was even just a bit larger and had a window but was very pleased with the value. The staff were all so pleasant and friendly, and every part of the property reflected their pride. Thank you and I hope to return!
Stayed 3 nights in Oct 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location
Stayed 5 nights in Oct 2024

8/10 Good

Neo

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Will return to this 4 S hotel

Will return to this 4 S hotel: 1 S: surrounded by Food, Transport, Shopping 2 S: security in lift access using room card 3 S: serenity amidst the bustling city traffic 4 S: special wonder for birthday and wedding anniversary
Stayed 5 nights in Sep 2024

8/10 Good

Stephen

Having a choice of pillows was nice.
Stayed 2 nights in Oct 2024

8/10 Good

Man Ki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Jin Il

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

David

Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for over-nighter! Close to transportation stations.
Stayed 1 night in Sep 2024

10/10 Excellent

Agus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great location and very friendly and helpful staff, will definitely stay at this hotel when I visit Hakata in the future.
Stayed 2 nights in Aug 2024

8/10 Good

Lamon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

MITSUJI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reliable & Dependable

Smooth & worry free check-in. Second time I stayed here. Reliable and no-nonsense.
Stayed 1 night in May 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very kind, polite and helpful. Love that there's lots of options and train station near by
Stayed 2 nights in Apr 2024

8/10 Good

Siew Min

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near to Hakata-Eki. Convenient to move around.
Stayed 1 night in Mar 2024

8/10 Good

Phoebe

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient place to stay in Hakata
Stayed 7 nights in Mar 2024

6/10 Okay

Siew Min

Travelled with group
Liked: Cleanliness, staff & service, amenities
The rooms are pretty small.
Stayed 2 nights in Mar 2024