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The Grand Residence Hotel Hakata

2.5 star property

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Photo gallery for The Grand Residence Hotel Hakata

A compact hotel room with a kitchenette, a bed with a headboard, a seating area, and a window with curtains.
A nighttime cityscape viewed from a balcony with buildings, streets, and distant mountains.
A multi-story building with a modern design, featuring a ground-level entrance with a sign, and a parking area visible in the foreground.
A modern hotel room with a large bed, a leather sofa, and a remote control on the bed.
A modern living room with a dining area, a flat-screen TV mounted on the wall, a potted plant, and a blue curtain.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Kitchen

Explore the area

View in a map
4-4-12 Higashi-hie, Hakata, Fukuoka, Fukuoka, 812-0007
  • Place, Amu Plaza Hakata
    ‪20 min walk‬
  • Place, Canal City Hakata
    ‪5 min drive‬
  • Place, Kushida Shrine
    ‪5 min drive‬
  • Airport, Fukuoka (FUK)
    ‪17 min walk‬

Room options

View all photos for Comfort Room

A hotel room with a bed, a desk with a chair, a potted plant, and a window with curtains.

Comfort Room

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed and 1 Double Futon
  • Free Wi-Fi

View all photos for Comfort Double Room

A hotel room with a bed, a dining table with plates and cutlery, a chair, a potted plant, and a window with curtains.

Comfort Double Room

8.2 out of 10
Very good
(12 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Futon
  • Free Wi-Fi

View all photos for Standard Room

A modern hotel room with a large bed, a sofa, a small table, and a potted plant.

Standard Room

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Futon
  • Free Wi-Fi

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About this property

The Grand Residence Hotel Hakata

Laundry facilities and free Wi-Fi in public areas are available at this hotel.
The Grand Residence Hotel Hakata offers 63 accommodations with complimentary slippers and a hairdryer. Kitchenettes offer fridges, stovetops and microwaves. Bathrooms include a combined bath/shower unit, bidets, toilets with an electronic bidet and complimentary toiletries.

This Fukuoka hotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.

During your stay at The Grand Residence Hotel Hakata, you'll be within walking distance of Canal City Hakata. You'll find features such as free WiFi in public areas and laundry facilities.
  • Free WiFi
  • Amenities include laundry facilities and a lift
  • Just a 3-minute drive from Canal City Hakata and a few minutes from Fukuoka Anpanman Children's Museum
As a guest of The Grand Residence Hotel Hakata, you'll find laundry facilities and a lift. WiFi is free in public spaces.

Smoking is allowed in designated areas at this Fukuoka hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laundry detergent
  • Washing machine

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk. Guests will receive an access code.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

The Grand Hakata Fukuoka
The Grand Residence Hotel Hakata Hotel
The Grand Residence Hotel Hakata Fukuoka
The Grand Residence Hotel Hakata Hotel Fukuoka

The Grand Residence Hotel Hakata Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 58 out of 141 reviews
Rating 8 - Good. 39 out of 141 reviews
Rating 6 - Okay. 27 out of 141 reviews
Rating 4 - Poor. 6 out of 141 reviews
Rating 2 - Terrible. 11 out of 141 reviews

8.4/10

Cleanliness

7.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed to stay there.
Stayed 3 nights in Aug 2025
Verified

2/10 Terrible

Roy

Liked: Cleanliness
Disliked: Staff & service
Bed was very uncomfortable. Thought we had two beds was one bed and couch.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Hung

Liked: Cleanliness
Spacious. Good locations.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Great location! Easy access! Walking distance from Higashi-Hie Train station. Spotless clean and organized. I love this place! Thank you so much for everything Grand Residence Hotel Hakata!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Li-Cheng

Liked: Property conditions & facilities
Very nice apartment style hotel, would definitely choose this place again next time when I come Fukuoka
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Ada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and suitable for family stay. Many coins parking nearby. With cookware, better have bowls for kids use.
Washing clothes
Cookware
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

tokinori

Liked: Cleanliness, property conditions & facilities
Pleasant place
Stayed 1 night in Dec 2024
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awkward trying to check in on the screen, but once in the property was nice and clean.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Blanche

Liked: Cleanliness, property conditions & facilities, room comfort
It is clean in a,quier and convenient location. Many supermarkets around us. Walk to subway in a few minutes. Comfortable stay
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Phillip Ping Chiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept property both outside and inside the room. The comfort room was spacious, clean, quiet and comfortable bed. It included a small kitchen with a sink, stove top, microwave, kettle, rice cooker, knives, bowls, plates, cutlery and cups. Adjoining the shower/tub area was also a washer, bonus. The only hiccup was checking in which was resolved with a quick response thru email. Close to Hakata Station about 15 minute walk and all the usual convenience stores and eateries close by. Highly recommend this property to anyone looking for a very comfortable stay.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

MICHAEL

Liked: Cleanliness, property conditions & facilities
Good
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Jiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and comes with everything
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

HONG MYCARY

Liked: Cleanliness, amenities, property conditions & facilities
very good
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2025
Verified

8/10 Good

Taihyun

Liked: Cleanliness
The room was clean, and while the draft and noise from the heat pump above the bed were a bit bothersome, its functionality was otherwise satisfactory. The motorcycle noise from the street at night was quite inconvenient. Although it was stated in their policy, I was a little disappointed to be asked for an extra fee just to store a long-term guest's luggage for about two hours after check-out. In the end, I took my luggage at the check-out time and used a locker at the station.
Stayed 7 nights in Nov 2025
Verified

4/10 Poor

Laura

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived to the hotel and found that it did look anything like the lovely clean and bright pictures we had seen listed. It was dark, and there were several stains dotted around the apartment from walls to sofa to carpet. This had already put us off, and then we opened the bathroom door to be greeted by the smell of raw sewage coming up from the drains. Due to arriving after an International flight, we made do and stayed for 1 out of the 2 nights booked. The next morning the smell had become 10x worse and was filling the apartment. I no longer felt comfortable staying here when I had paid over £160 for 2 nights, I expected far better, and booked myself into another hotel up to road to enjoy the last night of our stay in Fukuoka there. Along side this, we were greeted with very lacking kichen supplies, one kitchen knife, 4 spoons, a plate, 2 glasses and a pot come pan. No oil, no utensils to cook with. Other than the location and easy check-in / out I would unfortunately not recommend this property
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Mariko

Liked: Cleanliness, staff & service, amenities
Easy access to a station, a couple of convenience stores within 3 min walk, and the room was roomier than a typical hotel room in Japan. It’s a plus that the washing machine was in the unit. I wish there were two packets of detergent so I could wash colors and whites separately. The only thing is that there was no email address available, only a phone number, if I wanted to contact the management. My phone plan doesn’t have a free Int’l call to local numbers so having email to contact would make things much easier.
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Jason

Disliked: Room comfort

Small little condo style hotel

There really is nothing necessarily terrible about this property but nor is it as nice or as large as some other properties near by. Location is pretty close to the airport as well as Lala Port and Hakata station. The biggest downside is the lack of parking, and getting in the front security door is kind of a huge pain in the rear, finally the unit is quite small and ideal for 3 people max.
Stayed 1 night in Feb 2024
Verified

2/10 Terrible

Gurveer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They were rude and didn’t speak English
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Korena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to subway, only 1 stop to the airport or 1 stop to Hakata for the Shinkensen. Check in was not as straight forward as it should of been - the booking code wasnt active so didnt work. Messaged them through expedia and they sorted it so we could get in. No keys, we just took a photo of the codes to open doors. There is quite alot of road noise during the night so if you are a light sleeper this could be an issue. The is a restaurant downstairs which was good/convenient. Family Mart/Lawson close by on ur way to the subway exit 3 (has escalator at this entrance)
Stayed 2 nights in Dec 2024
Verified

2/10 Terrible

Kristoffer

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
If you stay at this property then you should know that you will need to go to another hotel to check in. After check in take a taxi from that hotel to the actual hotel. If you are choosing this hotel because close to airport then don’t because the check in is not close. They will not come to the property even with three staff on hand at the other hotel. Staff only speaks Japanese. This is an apartment building and not an actual hotel.
Stayed 1 night in Aug 2022
Verified

6/10 Okay

Amy

Liked: Cleanliness
React to request is slow. One of the 3 rooms I stayed in had a defect which the door cannot be locked. The dishes are not available in one room. One room does not have pot nor rice cooker. None of the room has knife. One of the room don’t have hanger….etc
Stayed 5 nights in May 2025
Verified

4/10 Poor

Man Ki

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bed bugs

I am incredibly disappointed with my recent stay at your hotel. I spent just one night there, and to my horror, I discovered bed bugs in my room. Not only was this experience disturbing, but it also led to significant skin issues and irritation that have persisted for over a week. I even had to see a doctor due to the severity of the situation. I will be attaching images to illustrate the condition I experienced. This is unacceptable for any establishment, and I expected much better from your hotel.
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Paul

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Great concept, flawed execution

Check-in was terrible. The iPads were not responsive, and the instructions were not clear in English. Management was not available via intercom nor was there an English speaker at the phone number. Had a guest who spoke both English and Japaneese walked in we would not have been able to check in. The room was fine - not fully clean (dirty towel on table) and the sink was dirty.
Stayed 1 night in May 2024
Verified

8/10 Good

愛理

Liked: Cleanliness, amenities, property conditions & facilities
お風呂場が狭く、浴槽が小さかった。 ベットが寝返りをうつたび音が鳴るのが気になった
Stayed 2 nights in Feb 2026