A lovely hotel, and we chose this for a 3 day stay because of previous experience with Barcelo hotels. However, the rooftop area, including the pool, was over-crowded. In our 3 days there we were never able to use the sun beds. There's a sign saying that reserving the beds was not allowed, but the guests do so anyway and the staff does not intervene. Guests would get there early and use their towels and belongings to hold the sun beds, so that half of them were often unoccupied but not available. The hotel really needs to implement some sort of booking or time slots for use of rooftop area. Next time in Funchal we'll look for another place to stay.