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Courtyard by Marriott Gatlinburg Downtown

3.0 star property

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Photo gallery for Courtyard by Marriott Gatlinburg Downtown

Property amenity
View from property
Lobby
In-room safe, desk, iron/ironing board, free cots/infant beds
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
315 Historic Nature Trail, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪3 min walk‬
  • Place, Gatlinburg Space Needle
    ‪6 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪11 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪66 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Balcony

Room, 1 King Bed with Sofa bed, Balcony | In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed with Sofa bed, Balcony

9.8 out of 10
Exceptional
(15 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(49 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony

Room, 1 King Bed with Sofa bed, Balcony | In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed with Sofa bed, Balcony

7.4 out of 10
Good
(16 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(29 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony | In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Balcony

9.4 out of 10
Exceptional
(26 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, Multiple Beds

Studio, Multiple Beds | In-room safe, desk, iron/ironing board, free cots/infant beds

Studio, Multiple Beds

8.8 out of 10
Excellent
(32 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Courtyard by Marriott Gatlinburg Downtown

Hotel with an indoor pool, 5-minute walk to Gatlinburg Space Needle
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Housekeeping is available on request.
Courtyard by Marriott Gatlinburg Downtown offers 128 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Courtyard by Marriott Gatlinburg Downtown's great location gets high marks from our customers. During your stay, you're just a quick walk from Gatlinburg Space Needle. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute walk from Gatlinburg Convention Center and 13 minutes on foot from Great Smoky Mountains National Park
Courtyard by Marriott Gatlinburg Downtown offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 2000 square feet (186 square metres) and includes conference space. The business-friendly Courtyard by Marriott Gatlinburg Downtown also features a garden, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This 3-star Gatlinburg hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 11:00 AM.
Courtyard by Marriott Gatlinburg Downtown has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 16.46 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily breakfast to-go available 6:30 AM to 11:00 AM for a fee: USD 6 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 2,000 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Firepit
  • Garden
  • In a national park
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 6 to 20 per person
  • Self-parking fee: USD 16.46 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Gatlinburg Hotel
Courtyard Marriott Gatlinburg
Courtyard Marriott Gatlinburg Downtown Hotel
Courtyard Marriott Gatlinburg Downtown
Courtyard by Marriott Gatlinburg
Courtyard by Marriott Gatlinburg Downtown Hotel
Courtyard by Marriott Gatlinburg Downtown Gatlinburg
Courtyard by Marriott Gatlinburg Downtown Hotel Gatlinburg

Courtyard by Marriott Gatlinburg Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 660 out of 1000 reviews
Rating 8 - Good. 214 out of 1000 reviews
Rating 6 - Okay. 64 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Melody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to walk to most restaurants and attractions in Gatlinburg. Quiet and comfortable rooms.
Stayed 3 nights in Aug 2025

4/10 Poor

selina

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Cold showers and expensive

Very expensive parking, very expensive breakfast, no hot water in the shower. I had to say something about the hot water twice in order for someone to come and look at it. Then when the maintenance man came, he tried to convince me that it was warmer and it wasn’t. Only to find out if they knew that the room had hot water problems prior. They did agree to move me after I requested. Also be on the lookout for bears, if you are afraid you might want to avoid staying here.
Stayed 3 nights in Oct 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly, balcony was an added bonus!
Stayed 2 nights in Oct 2025

6/10 Okay

rhonda

Stayed 1 night in Oct 2025

10/10 Excellent

Carlos

Stayed 3 nights in Oct 2025

8/10 Good

Sheila

Stayed 3 nights in Oct 2025

10/10 Excellent

berenice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great place safe clean and are was great
Stayed 2 nights in Sep 2025

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Best hotel I have ever stayed at
Stayed 1 night in Sep 2025

6/10 Okay

Elad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We've got a room in the entrance level. Was noisy. Extra bad for a kid was awful.
Stayed 2 nights in Oct 2025

8/10 Good

Bonnie

Stayed 2 nights in Oct 2025

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay and room seemed very clean. Staff was very accommodating.
Stayed 2 nights in Oct 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Room very clean, no balcony with this room, staff friendly and helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Seung Wan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for three nights while exploring the Great Smoky Mountains, and I’m really glad I chose this property. It’s tucked just off a busy street, which made it surprisingly quiet and peaceful. The facilities were excellent, and both breakfast and dinner provided by the hotel were truly satisfying. While the front desk staff during check-in were a bit curt and spoke too softly to understand easily, the restaurant staff were friendly and hardworking, which made a big difference in the overall experience.
Stayed 3 nights in Oct 2025

8/10 Good

James

Stayed 2 nights in Oct 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple, quick stay.
Stayed 1 night in Oct 2025

8/10 Good

Omero

Liked: Cleanliness
Ok
Stayed 2 nights in Oct 2025

10/10 Excellent

Cody

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint is you have to pay for parking even though you payed to stay at the hotel
Stayed 3 nights in Oct 2025

10/10 Excellent

DAWN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful.
Stayed 2 nights in Sep 2025

4/10 Poor

joe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was friendly, stay was okay but the checkout was not good. I was unaware that there was a $15 a night charge for parking. AT A HOTEL PARKING LOT. Was not mentioned at check-in. Did not make me happy and I will probably not be back. I stay in Gatlinburg about twice a year and thought I found a good place to stay. I was wrong.
Stayed 2 nights in Sep 2025

6/10 Okay

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not happy that you get change to park in the hotel parking area
Stayed 3 nights in Sep 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay! Hotel was in great condition and very clean. Every staff member I was in contact with was pleasant and helpful. Love this spot! Great location.
Stayed 1 night in Sep 2025

10/10 Excellent

Keith

Travelled with family
Liked: Amenities, property conditions & facilities
Good service
Stayed 1 night in Sep 2025

6/10 Okay

Donna

Travelled with family
Liked: Cleanliness, property conditions & facilities
Hotel was very clean. AC needed a tune up. Room stayed warm overnight despite the thermostat being turned down. Convenient location
Stayed 1 night in Sep 2025