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Frame Hotel

3.0 star property

Choose dates to view prices

Photo gallery for Frame Hotel

In-room safe, desk, laptop workspace, iron/ironing board
Lobby sitting area
Property entrance
Premier King | In-room safe, desk, laptop workspace, iron/ironing board
A restaurant interior with wooden panel walls, glass windows, and ceiling fans. Tables and chairs are arranged for dining.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
2F, Lorong Selamat, George Town, Pulau Pinang, 10400
  • Place, KOMTAR
    ‪10 min walk‬
  • Place, Georgetown UNESCO Historic Site
    ‪14 min walk‬
  • Place, Gurney Drive
    ‪17 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe King Room

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe King Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room, City View

Deluxe Twin Room, City View | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Twin Room, City View

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe King Room

Deluxe King Room | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe King Room

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier King

In-room safe, desk, laptop workspace, iron/ironing board

Premier King

9.8 out of 10
Exceptional
(6 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room, City View

A hotel room with two beds, a blue armchair, a lamp, and a wooden headboard.

Deluxe Triple Room, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite, City View

A hotel room with two beds, a wooden wall, a desk, and a chair.

Family Suite, City View

  • City view
  • 40 sq m
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Twin Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Family Suite

A hotel room with three beds, a desk, and a large window with curtains.

Premium Family Suite

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

A hotel room with two beds, a grey sofa, a wooden panel wall, and a large window with curtains.

Standard Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Frame Hotel

This smoke-free hotel features a restaurant, dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and multilingual staff assistance are on-site.
Frame Hotel offers 49 air-conditioned accommodations with a safe and complimentary bottles of water. 40-inch LED televisions come with satellite channels.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. This George Town hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Frame Hotel. During your stay, you're just a quick walk from New World Park. You'll find features such as free WiFi in public areas, plus a restaurant and dry cleaning service.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 11 minutes by foot from KOMTAR and a 2-minute drive from Gurney Drive
There's a restaurant on site. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at Frame Hotel.

This 3-star George Town hotel is smoke free.

Frame Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available

Food and drink

  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Frame Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 100 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Frame Hotel George Town
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George Town Frame Hotel Hotel
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Hotel Frame Hotel George Town
Frame Hotel George Town
Frame George Town
Frame
Hotel Frame Hotel George Town
George Town Frame Hotel Hotel
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Frame
Hotel Frame Hotel George Town
George Town Frame Hotel Hotel
Hotel Frame Hotel

Frame Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 100 out of 175 reviews
Rating 8 - Good. 62 out of 175 reviews
Rating 6 - Okay. 12 out of 175 reviews
Rating 4 - Poor. 0 out of 175 reviews
Rating 2 - Terrible. 1 out of 175 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities
Clean modern room where everything worked well and the staff was very polite. Good value.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Chun-Ngan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and very reasonable. Very close to many sites and amenities.
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

TMH

Liked: Cleanliness
Disliked: Staff & service, amenities
the hotel is in a good central location to explore George Town. it was strange at check-in to be ased for RM100 in cash.. which we didn't have. The staff also charged us for the taxes that we'd already paid (but did eventually refund this). Rooms are very basic. Fine for a night but I wouldn't have wanted to stay any longer.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Verified traveller

Great location to restaurants
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice budget hotel

Good location and good value for the price.
Stayed 4 nights in Apr 2025
Verified review

8/10 Good

LISTIANA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and friendly staffs
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

SIEW MEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staffs are all well trained and friendly
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place and decent location and great to be away from the crowds it’s just a bit of a walk to get into the old town area which is where the best food and drink Places are. But it’s an easy enough walk and easy To get taxis. Staff are friendly and facilities Are all good, clean and convenient .
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Nattawat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and place are clean, the staff are helpful, it's convenient to get around, and easy to find food. I will definitely stay here again.
Stayed 3 nights in Mar 2024
Verified review

8/10 Good

Choon Yong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and the staff is friendly
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Cheng Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and comfortable living environment.
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Suhaila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I'm very satisfied for my stay.
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Kannawee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean, conveniently located, and safe.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Bun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like stay in Frame hotel.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Phebe M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really loved my stay!

The staff are really great and very helpful, and my room was very clean and comfortable to stay in. I'd love to stay in Frame Hotel again when visiting George Town.
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Sui Keng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in the hotel, feel comfortable and relaxed, a lot of restaurants and food court nearby, clean and quite new property, happy staying 👍
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice budget hotel in a convenient location

Very nice budget hotel in a convenient location with very nice kopitiam food. Good value for money.
Stayed 4 nights in Jul 2022
Verified review

10/10 Excellent

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Value for money. I travel a lot and so am very particular about cleanliness, good ambience and things working. The rooms were clean and smells new. bed sheets nice and clean, bath towels smell good, hot shower available and right temperature. Air con fresh, cool and no musky smell.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

TECK SENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second stay here and convenience.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Laryssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, walkable to many parts of Georgetown. Very clean rooms, strong AC.
Stayed 4 nights in Jul 2023
Verified review

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 4 nights in Apr 2023
Verified review

10/10 Excellent

WING YIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience on Frame Hotel

The staff of Hotel are very polite and helpful. The room are clean and comfortable. Good experience.
Stayed 3 nights in May 2025
Verified review

2/10 Terrible

Muhammad

Disliked: Cleanliness, amenities, property conditions & facilities
Very bad management. And it was supposed to be free parking. It shows free self parking they charge extra.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are lovely
Stayed 8 nights in Mar 2024
Verified review

10/10 Excellent

Tay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazingly helpful.
Stayed 7 nights in Nov 2023