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Wingate by Wyndham New Castle - Glenwood Springs

2.0 star property

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Photo gallery for Wingate by Wyndham New Castle - Glenwood Springs

Exterior
Hallway
Studio Suite, 1 King Bed, Non Smoking | Premium bedding, pillow-top beds, individually decorated
Lobby
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

View in a map
781 Burning Mountain Ave, New Castle, CO, 81647
  • Place, New Castle Chamber of Commerce
    ‪20 min walk‬
  • Place, New Castle Town Hall
    ‪1 min drive‬
  • Place, Lakota Canyon Golf Club
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Bathtub w/ Grab Bars)

Premium bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking (Bathtub w/ Grab Bars)

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(29 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking | Premium bedding, pillow-top beds, individually decorated

Studio Suite, 1 King Bed, Non Smoking

7.6 out of 10
Good
(15 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, pillow-top beds, individually decorated

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(39 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior
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About this property

Wingate by Wyndham New Castle - Glenwood Springs

Hotel with free breakfast, near New Castle Town Hall
Along with a business centre, this smoke-free hotel has a meeting room and laundry facilities. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers and barbecues.
Wingate by Wyndham New Castle - Glenwood Springs offers 51 air-conditioned accommodations with complimentary newspapers and a hairdryer. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Wingate by Wyndham New Castle - Glenwood Springs. During your stay, you'll be within walking distance of New Castle Town Hall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a business centre and a meeting room
  • Guests speak favourably about the clean guestrooms and the location
  • Just a 2-minute drive from New Castle Town Hall and a few minutes from Lakota Canyon Golf Club
  • Cats and dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Wingate by Wyndham New Castle - Glenwood Springs. Free self parking is available.

This New Castle hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are available for USD 5 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Reviews

Wingate by Wyndham New Castle - Glenwood Springs Reviews

7.6

Good

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 354 out of 1003 reviews
Rating 8 - Good. 290 out of 1003 reviews
Rating 6 - Okay. 159 out of 1003 reviews
Rating 4 - Poor. 109 out of 1003 reviews
Rating 2 - Terrible. 91 out of 1003 reviews

Reviews

10/10 Excellent

Eden

Travelled with family
Liked: Cleanliness, staff & service, amenities
Liked the staying in the hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Ju

Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

It was terrible. The outside of this place looks sketchy. But we were hoping the inside would be decent. We always go check out the the room before we put our stuff in there. The smell was disgusting, like old dirty mop mixed with old stale beer. We did not want to lose out on $400 so we went and got a oscillating fan and some air freshener, anti bacterial soap and lysol. The bed was super uncomfortable, and the towels that looked clean felt like it had some kind of sand on them. On the bathroom floor had dead flies and hair. Behind the tv stand was a pit of an avocado or old lime and a cockroach. We decided to cut our losses and leave a day early.
Stayed 2 nights in Aug 2025

10/10 Excellent

Brenda

Liked: Property conditions & facilities
Room was clean, bed comfortable, ice maker out of order but staff was able to get ice for us.
Stayed 1 night in Aug 2025

8/10 Good

Patty

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Pool was good,no ice or so they said,no coffee in rooms. Breakfast was good but very limited.
Stayed 2 nights in Aug 2025

8/10 Good

Anthony, aurora

Travelled with partner
Liked: Cleanliness, staff & service
Staff was best part. Room had walls that desperately needed painting, holes in the curtains and the ice dispenser (only 1 for 2 floors) was out of order. Staff was great as I mentioned, they got ice from the dining area when needed. Area around hotel was dirty. Trash and different stuff laying around outside several areas of hotel. Need to clean it up. Overall hotel is a 2.5 star. Staff helped score tremendously.
Stayed 3 nights in Aug 2025

4/10 Poor

Thomas

Wifi was poor.
Stayed 1 night in Aug 2025

8/10 Good

Julianne

Stayed 1 night in Aug 2025

8/10 Good

Boyd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Wayne

Travelled with family
Liked: Cleanliness
The breakfast selection was limited to the usual sausage links, instant eggs, semi warm hash browns as well bagels and bread. What was available was not particularly appealing. I only had a bowl of cereal and a small cup of coffee. No fruit was offered such as apples, bananas or oranges. This was disappointing because, overall, the hotel was nice. The hotel, however, was hard to locate as it is located behind a gas station and it is not really recognizable from the road. We arrived at 8 pm at dusk and we drove past the entrance twice. Improved signage would be helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Victoriana

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio muy amables
Stayed 1 night in Aug 2025

10/10 Excellent

Madelyn

Stayed 2 nights in Aug 2025

4/10 Poor

Alexes

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wasn’t worth the price at all
Stayed 1 night in Aug 2025

10/10 Excellent

Francisco

Liked: Amenities
Great and affordable place.
Stayed 1 night in Aug 2025

8/10 Good

Richard

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great for the price. Clean, quiet and they have a pool. The only thing was there was no elevator, we were on the second floor and there was no latch lock.
Stayed 1 night in Aug 2025

6/10 Okay

damian

Stayed 1 night in Aug 2025

8/10 Good

Shelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was clean and comfortable. Could ues some updating. Didn't like the bed frame.
Stayed 1 night in Aug 2025

10/10 Excellent

Janey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

4/10 Poor

Mark

Stayed 1 night in Aug 2025

6/10 Okay

Jonna

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The rooms were okay. Kinda dirty, broken phone, very dirty behind dresser, fridge was full of water
Stayed 1 night in Aug 2025

4/10 Poor

Kardena

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service

Watch out if you have animal alltegies

Beware if you have animal/pet allergies. They don’t warn you and don’t have animal free rooms. We checked in fine. Once in the room my son told me he was having trouble breathing. He flopped on the bed and once he stood up his black t shirt had white dog hair on it. It made sense now. He is allergic to animals. The hotel did not tell us animals had been in this room and they didn’t clean the room well enough. I called the front desk but they had no other room available. I got rid of the comforter, wiped the floor with a wet towel and found more hair but this time black pet hair. Furious…. One bolt was broken on the Toilet seat. It was holding on by the other bolt so it slid horizontally when you sat on it. We needed ice in the morning and the ice machine was broken. Luckily the front desk guy gave me some ice from the breakfast kitchen once I told him about the ice machine. They need to manage the pets and clean well. My son said he instantly couldn’t breath well when we entered the lobby to check in. They need better air filters and system to have non pet rooms.
Stayed 1 night in Jul 2025

2/10 Terrible

Patricia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was filthy. It looked like a homeless person lived outside the pool door. There were cigarette butts and yeah throughout the grounds. The door to the pool was broken making it totally unsafe for children. Our television never worked and they did not offer to fix it. The electrical outlet was hanging off the wall. The bathroom light was hanging. The staff including the desk clerk did not speak English. The bathroom shower handle was broken. The trash can next to the front door was overflowing. I have pictures to document all of this. The pool area was dirty with dirty towels everywhere. Junk was strewn everywhere outside the pool door. Terrible experience. I can send pictures.
Stayed 2 nights in Jul 2025

8/10 Good

Zvart, Menifee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is not very clean
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Stayed 4 nights in Jul 2025

4/10 Poor

Emily

Disliked: Cleanliness, amenities, property conditions & facilities
Clear visible mold in the pool ceiling. Pool was super warm and looked gross. Mold in the bathroom. Bathroom vent was disgusting.
Stayed 1 night in Jul 2025