Mercure Thurrock Stifford Hall

3.5 star property

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Photo gallery for Mercure Thurrock Stifford Hall

Exterior
Property amenity
Coffee service
Exterior
English breakfast for a fee on weekdays

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
High Road, North Stifford, Grays, England, RM16 5UE
  • Place, Mardyke Valley Golf Club
    ‪7 min walk‬
  • Place, Lakeside Shopping Centre
    ‪4 min drive‬
  • Place, Bluewater Shopping Centre
    ‪12 min drive‬
  • Airport, London (STN-Stansted)
    ‪51 min drive‬

Room options

Classic Room, 1 Double Bed

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Classic Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Privilege, Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

Classic Room, 1 Double Bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Mercure Thurrock Stifford Hall

Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and dry cleaning are on-site.
Mercure Thurrock Stifford Hall offers 97 air-conditioned accommodations with complimentary bathrobes and a hairdryer. Televisions come with satellite channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Mercure Thurrock Stifford Hall. During your stay, you're just a quick walk from Mardyke Valley Golf Club. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Enjoy British cuisine while dining at RBG Bar and Grill
  • English breakfast served weekdays for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a business centre and meeting rooms
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 9 minutes by foot from Mardyke Valley Golf Club and a 4-minute drive from Lakeside Shopping Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. A library, a terrace, and a garden are also featured at the business-friendly Mercure Thurrock Stifford Hall. For a fee, parking is available.

This 3.5-star Grays hotel is smoke free.

For a fee, guests can enjoy a English breakfast on weekdays from 6:30 AM and 9:30 AM.
RBG Bar and Grill – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 4 per day)
  • Limited on-site self parking

Food and drink

  • Weekday English breakfast available 6:30 AM to 9:30 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • RBG Bar and Grill

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 December to 26 December:
  • One of the dining venues
  • Bar/Lounge
The following facilities are closed for New Year's Day:
  • Bar/lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 12.00 per person
  • Self-parking fee: GBP 4 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Park Inn Radisson Hotel Thurrock
Park Inn Radisson Thurrock
Park Inn Thurrock
Radisson Park Inn Thurrock
Radisson Thurrock
Thurrock Park Inn
Park Inn By Radisson Thurrock Hotel West Thurrock
Park Inn West Thurrock
Park Inn Radisson Thurrock Hotel
Park Inn Lakeside
Park Radisson Thurrock
Stifford Hall Hotel
Stifford Hall Thurrock
Stifford Hall
Stifford Hall Thurrock Grays
Stifford Hall Hotel Thurrock Hotel
Stifford Hall Hotel Thurrock Grays
Stifford Hall Hotel Thurrock Hotel Grays

Mercure Thurrock Stifford Hall Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 408 out of 953 reviews
Rating 8 - Good. 343 out of 953 reviews
Rating 6 - Okay. 121 out of 953 reviews
Rating 4 - Poor. 52 out of 953 reviews
Rating 2 - Terrible. 29 out of 953 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place.. would stay again
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Lester

Liked: Cleanliness, staff & service, amenities
Room was ok staff were good the food was good
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

IAN

Liked: Cleanliness, amenities, property conditions & facilities
Staff were all amazing
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Verified traveller

For the price a good hotel
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place to stay

Another lovely stay at this hotel,all the staff are friendly and approachable.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you to Monica and all the other staff for looking after us so well
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Amber Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff throughout the property were fabulous!
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities
Air con didn’t work so room cold I did get a radiator which helped other than that it was suffice
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Jonathan

Liked: Staff & service
Disliked: Amenities
A soulless hotel, a cold room at the bottom of the corridor with a freezing cold draft coming under the doorway where I had to use towels to stop the draught. Breakfast - scrambled egg overcooked or should I microwaved. Just very poor for the price of a room. Only positive friendly staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Friendly staff, great food.
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Emma

Disliked: Property conditions & facilities, room comfort
Room was ok- old but ok. Food was awful
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Amber Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleaning staff, front staff, and restaurant staff are all fabulous!
Stayed 5 nights in Sep 2025
Verified

8/10 Good

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy parking and excellent restaurant. We had a great stay, comfy bed, good size bathroom if a little dated. Would definitely stay again
Stayed 1 night in May 2025
Verified

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was fine, convenient, clean, tidy , quiet
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food in the hotel is very reasonable and very good. Will use this over premium inn every day of the week
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Timothy Alan

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable bed, clean and tidy room. Terrific breakfast and very friendly and helpful staff. Good location and value for money. Would definitely stay here again.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Stay at this hotel, room very modern and spacious - great breakfast
Stayed 1 night in Sep 2024
Verified

8/10 Good

Melford

Liked: Cleanliness, staff & service
Breakfast was on the poor side, overall stay was good.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and helpful. Rooms were very spacious, grounds were lovely. We stayed after shopping at lakeside and the night before visiting the Excel so convenient. Would highly recommend.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Only a short stay but had everything I needed
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Daniel

Liked: Staff & service, amenities, property conditions & facilities
Great place to stay for a stop off
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great quality for this price in this location

Good clean and well presented. Good access of M25 and great for East End destinations. Plenty of parking and rooms are well appointed
Stayed 1 night in Jul 2025
Verified

8/10 Good

Roger

Room comfortable enough, clean perfect for our needs.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

A lovely few nights stay. Second time coming here recently. Staff are absolutely amazing, nothing is too much and so friendly. Our room was lovely, air con was bliss. Breakfast is so good, has a fab selection for everyone.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great breakfast and nice clean, comfortable room.
Stayed 1 night in Feb 2024