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Hakodate Kokusai Hotel

4.0 star property

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Photo gallery for Hakodate Kokusai Hotel

Front of property – evening/night
Hot springs/mineral springs
Reception
Hot springs/mineral springs
Hot springs/mineral springs

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
5-10 Otemachi, Hakodate, Hokkaido, 040-0064
  • Place, Hakodate Morning Market
    ‪5 min walk‬
  • Place, Ekini Fish Market
    ‪6 min walk‬
  • Place, Kanemori Red Brick Warehouse
    ‪8 min walk‬
  • Airport, Hakodate (HKD)
    ‪12 min drive‬

Room options

View all photos for Premium King (Non-smoking)

In-room safe, desk, blackout curtains, iron/ironing board

Premium King (Non-smoking)

8.8 out of 10
Excellent
(11 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Twin (Non-smoking)

In-room safe, desk, blackout curtains, iron/ironing board

Premium Twin (Non-smoking)

9.2 out of 10
Wonderful
(7 reviews)
  • 27 sq m
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Premium Japanese Twin (Non-smoking)

In-room safe, desk, blackout curtains, iron/ironing board

Premium Japanese Twin (Non-smoking)

7.6 out of 10
Good
(4 reviews)
  • 27 sq m
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Premium Triple (Non-smoking)

In-room safe, desk, blackout curtains, iron/ironing board

Premium Triple (Non-smoking)

9.0 out of 10
Wonderful
(19 reviews)
  • 31 sq m
  • Sleeps 5
  • 3 Large Single Beds

View all photos for Standard Queen A (Smoking)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Queen A (Smoking)

7.0 out of 10
Good
(4 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Queen A (Non-smoking)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Queen A (Non-smoking)

8.6 out of 10
Excellent
(8 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Queen B (Non-smoking)

Standard Queen B (Non-smoking) | In-room safe, desk, blackout curtains, iron/ironing board

Standard Queen B (Non-smoking)

7.6 out of 10
Good
(5 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double (Non-smoking)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double (Non-smoking)

9.6 out of 10
Exceptional
(5 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double (Smoking)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double (Smoking)

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Family Room (Non-smoking)

Superior Family Room (Non-smoking) | In-room safe, desk, blackout curtains, iron/ironing board

Superior Family Room (Non-smoking)

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Large Single Beds

View all photos for Japanese Family Room (Non-smoking)

In-room safe, desk, blackout curtains, iron/ironing board

Japanese Family Room (Non-smoking)

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 7
  • 3 Large Single Beds and 1 Single Futon

View all photos for Standard Connecting Twin Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Connecting Twin Non Smoking

8.0 out of 10
Very good
(1 review)
  • 56 sq m
  • Sleeps 8
  • 4 Large Single Beds

View all photos for Standard Connecting Twin Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Connecting Twin Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 56 sq m
  • Sleeps 8
  • 4 Large Single Beds

View all photos for Premium Connecting Twin Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Premium Connecting Twin Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • 54 sq m
  • Sleeps 9
  • 4 Large Single Beds

View all photos for Standard twin A Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard twin A Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • 34 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Standard Triple Room A Non-Smoking

View from room

Standard Triple Room A Non-Smoking

8.2 out of 10
Very good
(10 reviews)
  • 37 sq m
  • City view
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Standard Twin Room A Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room A Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 37 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Standard Triple Room A Smoking

View from room

Standard Triple Room A Smoking

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Standard Twin Room B Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room B Non-Smoking

7.8 out of 10
Good
(15 reviews)
  • 28 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Standard Triple Room B Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Triple Room B Non-Smoking

8.0 out of 10
Very good
(10 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Standard Twin Room B Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room B Smoking

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Standard Triple Room B Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Triple Room B Smoking

7.2 out of 10
Good
(5 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Deluxe Corner Twin, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Corner Twin, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 47 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe Corner Twin, Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Corner Twin, Smoking

  • Ocean view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe Family Twin, Non Smoking

Deluxe Family Twin, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Family Twin, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 46 sq m
  • Sleeps 7
  • 2 Large Single Beds

View all photos for Japanese Family Triple, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Japanese Family Triple, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • Sleeps 6
  • 3 Large Single Beds and 1 Single Futon

View all photos for Imperial Suite (Non-smoking)

Imperial Suite (Non-smoking) | In-room safe, desk, blackout curtains, iron/ironing board

Imperial Suite (Non-smoking)

  • 120 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Baby&Kids Room, Non Smoking

Baby&Kids Room, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Baby&Kids Room, Non Smoking

  • 27 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Premium King Room - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Premium King Room - Non-Smoking

  • Sleeps 2

View all photos for Premium Twin Room - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Premium Twin Room - Non-Smoking

  • Sleeps 2

View all photos for Premium Japanese Twin Room - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Premium Japanese Twin Room - Non-Smoking

  • Sleeps 3

View all photos for Premium Triple Room - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Premium Triple Room - Non-Smoking

  • Sleeps 3

View all photos for Premium Connecting Room - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Premium Connecting Room - Non-Smoking

  • Sleeps 5

View all photos for Standard Queen Room A - Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Queen Room A - Smoking

  • Sleeps 2

View all photos for Standard Queen Room A - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Queen Room A - Non-Smoking

  • Sleeps 2

View all photos for Standard Connecting Room - Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Connecting Room - Smoking

  • Sleeps 4

View all photos for Standard Connecting Room - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Connecting Room - Non-Smoking

  • Sleeps 4

View all photos for Standard Double Room - Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room - Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Standard Double Room - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room - Non-Smoking

  • Sleeps 2

View all photos for Superior Twin Room - Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room - Non-Smoking

  • Sleeps 3

View all photos for Standard Twin Room A Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room A Smoking

  • Sleeps 3

View all photos for Standard Twin Room A Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room A Non-Smoking

  • Sleeps 3

View all photos for Standard Twin Room B - Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room B - Smoking

  • Sleeps 3

View all photos for Standard Twin Room - B-Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room - B-Non-Smoking

  • Sleeps 3

Run Of House

  • Sleeps 1

View all photos for Deluxe Corner Twin Non-smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Corner Twin Non-smoking

  • Sleeps 2

View all photos for Deluxe Corner Twin Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Corner Twin Smoking

  • Sleeps 2

View all photos for Deluxe Family Twin Non-smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Family Twin Non-smoking

  • Sleeps 4

View all photos for Imperial Suite

In-room safe, desk, blackout curtains, iron/ironing board

Imperial Suite

  • Sleeps 2

View all photos for Baby & Kids Room Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Baby & Kids Room Non-Smoking

  • Sleeps 3

View all photos for Standard Queen Room B

In-room safe, desk, blackout curtains, iron/ironing board

Standard Queen Room B

  • Sleeps 2

View all photos for Superior Family Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior Family Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

View all photos for Japanese Family Room

In-room safe, desk, blackout curtains, iron/ironing board

Japanese Family Room

  • Sleeps 4

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About this property

Hakodate Kokusai Hotel

Hotel in Hakodate with 4 restaurants and full-service spa
This hotel features 4 restaurants, a full-service spa and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and conference space are on-site.
Hakodate Kokusai Hotel offers 435 air-conditioned accommodations with a safe and complimentary slippers. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with hot springs/mineral springs. The spa is open daily.

There are 2 indoor hot springs and outdoor hot springs open between 3:00 PM and midnight. The temperature in the hot springs is set to 108°F.

Our customers tell us that they can't get enough of the helpful staff at Hakodate Kokusai Hotel. During your stay, you're just a quick walk from Hakodate Morning Market. You'll find features such as free WiFi in public areas, plus 4 restaurants and a full-service spa.
  • Free WiFi
  • Drinking and dining options include 4 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes hot springs
  • 7 minutes by car from Fort Goryokaku and 8 minutes from Yunokawa Onsen
As a guest of Hakodate Kokusai Hotel, you'll find a full-service spa and hot springs. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 388 square feet (36 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at Hakodate Kokusai Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Hakodate hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
Vue mer – This restaurant only serves dinner.
Azalea – This restaurant serves breakfast, lunch and dinner. Open daily.
Matsumae – This restaurant serves breakfast, lunch and dinner. Open daily.
Sky Lounge Le Mont Gagyu – On-site bar. Open daily.
Le HAVRE – On-site café. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,000 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,800 to 3,800 for adults and JPY 2,600 to 2,600 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Azalea
  • Le HAVRE
  • Matsumae
  • Sky Lounge Le Mont Gagyu
  • Vue mer

Things to do

  • 3 indoor/outdoor hot springs
  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 10 meeting rooms
  • 388 square feet of conference space

Full-service spa

  • 2 indoor hot springs
  • 3 indoor/outdoor hot springs
  • Hot springs open from 3:00 PM - midnight
  • Hot springs water temperature - 42 ºC
  • Massage
  • Outdoor hot spring
  • Spa open daily

Accessibility

  • No lift

More

  • 1 building
  • 13 floors
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3800 to 3800 for adults and JPY 2600 to 2600 for children
  • Self-parking fee: JPY 1000 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay, PayPay, UnionPay QuickPass and WeChat Pay
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from 3:00 PM to midnight.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hakodate Kokusai
Hakodate Kokusai Hotel
Kokusai Hakodate
Kokusai Hotel
Kokusai Hotel Hakodate
Kokusai Hotel
Hakodate Kokusai
Hotel Hakodate Kokusai Hotel Hakodate
Hakodate Hakodate Kokusai Hotel Hotel
Hotel Hakodate Kokusai Hotel
Hakodate Kokusai Hotel Hakodate
Kokusai
Hakodate Kokusai Hotel Hotel
Hakodate Kokusai Hotel Hakodate
Hakodate Kokusai Hotel Hotel Hakodate

Hakodate Kokusai Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 559 out of 1004 reviews
Rating 8 - Good. 311 out of 1004 reviews
Rating 6 - Okay. 88 out of 1004 reviews
Rating 4 - Poor. 30 out of 1004 reviews
Rating 2 - Terrible. 16 out of 1004 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

REIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed the hotel. Breakfast in both the regular buffet and Japanese meal were awesome, but the wait for the buffet was long. The hotel was in a great location for all sightseeing in the area. It would be nice to have recycling boxes in the rooms to collect paper and bottles.
Stayed 3 nights in Oct 2025

6/10 Okay

Mr. YUTTHAPHON

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The check-in staff were rude and did not provide adequate advice. Some of the towels were old and had lipstick marks. There was no bellboy.
Stayed 1 night in Oct 2025

4/10 Poor

mikami

Stayed 1 night in Oct 2025

8/10 Good

KIMIYO

Travelled with family
Liked: Cleanliness, staff & service, room comfort
観光
Stayed 1 night in Oct 2025

8/10 Good

MARIKO

Stayed 1 night in Sep 2025

10/10 Excellent

Jessica

Stayed 1 night in Sep 2025

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good functional hotel near Hakodate old warehouses district. Rooms small though you had all you needed. Great staff. Need some Japanese.
Stayed 4 nights in Aug 2025

6/10 Okay

Yucheng

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

a fly in the ointment

This hotel is large and has everything you need in a great location. However, the only downside was that the body wash in the room became watery for some reason on the second day. Although I replaced it with a new one after talking to the front desk, it was still disappointing. Other than that, the hotel's breakfast and hot spring facilities were excellent.
Stayed 3 nights in Aug 2025

10/10 Excellent

TSUYOSHI

Stayed 1 night in Aug 2025

10/10 Excellent

TOMOMI

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝食がとてもよかったです。 13階の大浴場も広々としていて設備もゆったりでくつろげました。
Stayed 2 nights in Aug 2025

10/10 Excellent

Anton

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed with kids and really enjoyed our stay here. Hotel is cobwebs located near the railway and bus stations with plenty of food options.
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Toilet was broken

We were stranded in Shin Hakodate Hokuto when our train to Sapporo was cancelled due to heavy rain. The only train ticket to Sapporo we could get was the next morning. No hotel rooms in Hokuto and very few in Hakodate. We booked this hotel as it was one of the few with rooms still available. We were able to get to Hakodate on a local train and the hotel is about a 15 minute walk from the station. When we got there the front desk clerk told us our room reservation came with breakfast for 20.00 a person but the breakfast only started a few minutes before we would have to leave the hotel to catch our new train at 6 am. We asked for a refund for breakfast but he refused. He then told us we could use the breakfast vouchers for 2500 yen off items in the hotel gift shop but the gift shop did not open until 7 am. We left early and breakfastless but did catch our new train to Sapporo. The room was ok but the toilet would not flush. The handle was broken. At this point we were so exhausted and we literally had booked the last room available, so we channeled our home plumbing experience and did the best we could. But clearly the hotel was not in good repair and they were out to wring every penny they could from the guests, so I cannot recommend it. Maybe they can use my 40.00 from the breakfast we could not eat to buy a new handle for the toilet.
Stayed 1 night in Aug 2025

10/10 Excellent

YU-HSI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

舒適的溫泉飯店

前台服務親切，客房舒適，溫泉浴場設備舒適，戶外浴場視野佳，但室內溫泉池底出現一些不明的物質（像是木屑），但不確定是旅館溫泉特別的安排或真的是雜質。
Stayed 2 nights in Jul 2025

10/10 Excellent

HYUNGNAM

Stayed 3 nights in Jul 2025

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

JUNSIK

Travelled with family
Liked: Staff & service

Unpleasant Odor in the Room

Hello. I stayed at your hotel from July 9th to 13th. Overall, I was very satisfied with the service and the food — everything was excellent. However, I did experience some discomfort due to a persistent unpleasant smell in the room, which resembled a sewer or bathroom odor. Additionally, the hallway and walking space in the room, where three people stayed, felt rather narrow. The area around the table and separate chairs also felt quite cramped. I’m not sure if improvements are possible, but I believe the overall guest experience would be even better if the in-room environment could be enhanced a bit. Thank you very much.
Stayed 4 nights in Jul 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Yang

Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Ritsuko

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Cheow Teck

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property is new. Staff are efficient & professional. Breakfast spread was very good. Parking was convenient and ample.
Stayed 2 nights in Jun 2025