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Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone

4.0 star property
VIP Access

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Photo gallery for Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone

Hot springs
Property entrance
Property entrance
Hot springs
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
1320-653, Gora, Hakone, Kanagawa, 250-0408
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Gora Park
    ‪9 min walk‬
  • Place, Hakone Museum of Art
    ‪9 min walk‬
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Japanese Style Room

Japanese Style Room | In-room safe, desk, free WiFi, bed sheets

Japanese Style Room

9.8 out of 10
Exceptional
(34 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 6
  • 6 Single Futons
  • Free Wi-Fi

View all photos for Family Studio, Corner

Family Studio, Corner | In-room safe, desk, free WiFi, bed sheets

Family Studio, Corner

10.0 out of 10
Exceptional
(15 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Single Futons and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Family Suite

Deluxe Family Suite | In-room safe, desk, free WiFi, bed sheets

Deluxe Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 12
  • 12 Single Futons
  • Free Wi-Fi

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About this property

Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone

This ryokan features a garden, a front desk safe and free self-parking. WiFi in public areas is free. Other amenities include multilingual staff assistance and a vending machine. Housekeeping is available on request.
Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone offers 6 accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathrobes, slippers, bidets and toilets with an electronic bidet. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and hairdryers can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Private bath/onsen services include an indoor private onsen (in communal space) and an outdoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). There are 4 hot springs open between 4:00 PM and midnight.
Our customers tell us that they can't get enough of the helpful staff at Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone. During your stay, you're just a quick walk from Hakone Gora Park. Free WiFi in public areas, free self-parking and breakfast (surcharge) are available.
  • Free WiFi
  • Free self-parking
  • Breakfast served daily for a fee
  • Amenities include a front desk safe, multilingual staff and a vending machine
  • On-site recreation includes hot springs
  • 8 minutes by foot from Hakone Gora Park and a 4-minute drive from Hakone Kowakien Yunessun
  • Pets welcome for a fee
Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone offers its guests hot springs. Public spaces have free WiFi. A vending machine, multilingual staff, and a garden are also featured at Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone. Self parking is free.

Smoking is allowed in designated areas at this 4-star Hakone ryokan.

For a fee, guests can enjoy a local cuisine breakfast daily from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 10:00 AM for a fee: JPY 3,600 for adults and JPY 3,600 for children
  • Couples/private dining
  • Private picnics

Things to do

  • 4 hot springs

Family friendly

  • Baby toys
  • Children's books
  • Children's games
  • Children's toys

Conveniences

  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Garden
  • In the mountains

Spa

  • 4 hot springs
  • Hot springs open from 4:00 PM - midnight
  • Hot springs water temperature - 40 ºC
  • Private indoor onsen (mineral springs) in communal space
  • Private outdoor onsen (mineral springs) in communal space
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • No lift

More

  • Designated smoking areas
  • Genkan (entryway)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Children's robes
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fusuma (room partition)
  • Heating (climate-controlled)
  • Safe
  • Tatami (woven mat) flooring
  • Tokonoma (alcove)

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Sunday (4:00 PM - 11:30 PM) and Monday - Sunday (8:00 AM - 11:00 AM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: JPY 5000 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately JPY 3600 for adults and from JPY 3600 for children
  • Pet fee: JPY 5000 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property's front desk is open during the following times:
  • Monday - Sunday: 4:00 PM - 11:30 PM
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from 4:00 PM to midnight.
  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Ajisai Onsen Ryokan

Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 300 out of 404 reviews
Rating 8 - Good. 63 out of 404 reviews
Rating 6 - Okay. 26 out of 404 reviews
Rating 4 - Poor. 10 out of 404 reviews
Rating 2 - Terrible. 5 out of 404 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

bingyi

Excellent breakfast and baths. Would come again!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Theo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotless room, great staff, amazing private onsen experience. Baby friendly!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with family. Food is wonderful! Serious ce is great.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jaspreet

Liked: Cleanliness, staff & service, amenities
Very nice staff and a great meal.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Travis

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, excellent English, room service was prompt.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Raven

Liked: Cleanliness, amenities, property conditions & facilities
Very cozy and nice staff :)
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sunkyung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here with my sisters and we had the best time ever. Every meal was prepared with great care and details, and delicious. Outdoor spa in snow was fantastic. And more than anything their staff members were unforgettably friendly and kind. We want to visit again soon for sure.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sterling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food was delicious and the service was excellent. Also, the beds were the most comfortable we experienced during our whole trip.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, Onsen was amazing, everything I could have wished for.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Netzmia

Liked: Cleanliness, amenities, property conditions & facilities
This was a beautiful location. The room was nice and cozy, I loved the private onsen time, and the staff was so friendly and sweet. They provided lots of amenities and even let us try Japanese candy. I definitely recommend this place and wish I had more time to stay longer.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
Incredible stay! Staff were so sweet and accommodating; the amenities felt authentic to a traditional ryokan, it was clean and modern. I spent my stay with an elderly grandfather and a little kid and everyone loved it! The indoor and outdoor onsens were perfect. There were toys on a shelf for kids to access and take to their rooms.we had a wonderful time!
Outdoor onsen
Indoor onsen
Western breakfast if you don’t choose the Japanese breakfast
Very attentive to kids
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Awesome experience. Clean and extra friendly and courteous staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Savannah

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and very clean. The staff were extremely hospitable and helpful. Even when serving us our dinners and breakfast in our room they told us what we were having. The Onsen’s were excellent and very relaxing. Highly recommend for anyone but especially great for couples for the private onsen’s.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and room was nice, large, and comfy. Staff were very friendly and helpful. Food was great - mix of different things every day for dinner, filling and good. Location is a bit tricky because it is just above a very steep hill - can just call a taxi at Gora (3 min ride and very cheap)
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Great, friendly staff. Delicious food. Relaxing private Onsen
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gareth

Liked: Cleanliness, amenities, property conditions & facilities
What a lovely place to stay! Staff were very nice and helpful. 3 different onsen available for private bookings which you can use multiple times per day. Highly recommend!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities
Very authentic experience, especially the dinner, the onsen and the rooms. The staff is very friendly.
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Matthew

Liked: Cleanliness
Staff was great, but hotel felt dated and not worth the price.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect: the easy check-in, the friendly staff, the size of the room, the comfortable bed, the delicious meals and of course, the Onsen. We were treated like kings. Highly recommended ! Thank you 🙏 !
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Sanam

Liked: Cleanliness, staff & service, amenities
Friendly staff,cozy environment,furnished with Japanese furniture
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful place to stay
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Adib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience was great, the room was very large and I genuinely enjoyed the calm and relaxed environment.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was spectacular. The dinner was amazing.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

FNU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You HAVE TO TRY the Japanese breakfast option, they taste amazing, authentic and served perfectly!
Stayed 1 night in Dec 2025