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Aparthotel

RakutenSTAY FUJIMITERRACE HakoneAshinoko

4.0 star property

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Photo gallery for RakutenSTAY FUJIMITERRACE HakoneAshinoko

(Loft included)Dog Friendly, Non Smoking | Bathroom | Separate bathtub and shower, spring water bathtub, rainfall showerhead
Creator video - submitted by Kensho Quest
Separate bathtub and shower, spring water bathtub, rainfall showerhead
(4double beds and Futon), Dog Friendly, Suite, Non Smoking | View from room
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Mitsutani 2-2, Hakone, Kanagawa, 250-0522
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Lake Ashi
    ‪8 min walk‬
  • Place, Hakone Shrine
    ‪14 min walk‬

Room options

View all photos for (Loft included)Dog Friendly, Non Smoking

(Loft included)Dog Friendly, Non Smoking | Free minibar, blackout curtains, free WiFi, bed sheets

(Loft included)Dog Friendly, Non Smoking

  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Single Futons

View all photos for (2 double beds + sofa)[Accessible Room],No-pets allowed, Non Smoking

(2 double beds + sofa)[Accessible Room],No-pets allowed, Non Smoking | In-room dining

(2 double beds + sofa)[Accessible Room],No-pets allowed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 70 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for (2double beds+sofa), No-pets allowed,Non Smoking

Flat-screen TV, heated floors

(2double beds+sofa), No-pets allowed,Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Partial lake view
  • 55 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for (4double beds), No-pets allowed, Non Smoking

(4double beds), No-pets allowed, Non Smoking | In-room dining

(4double beds), No-pets allowed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Lake view
  • 115 sq m
  • 2 bedrooms
  • Sleeps 10
  • 4 Double Beds and 1 Double Futon

View all photos for (4double beds and Futon), Dog Friendly, Suite, Non Smoking

(4double beds and Futon), Dog Friendly, Suite, Non Smoking | Free minibar, blackout curtains, free WiFi, bed sheets

(4double beds and Futon), Dog Friendly, Suite, Non Smoking

  • Lake view
  • 117 sq m
  • 2 bedrooms
  • Sleeps 10
  • 4 Double Beds and 1 Double Futon

View all photos for (4double beds and Futon), No-pets allowed, Suite, Non Smoking

(4double beds and Futon), No-pets allowed, Suite, Non Smoking | Living area | Flat-screen TV, heated floors

(4double beds and Futon), No-pets allowed, Suite, Non Smoking

  • Lake view
  • 126 sq m
  • 2 bedrooms
  • Sleeps 10
  • 4 Double Beds and 1 Double Futon

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About this property

RakutenSTAY FUJIMITERRACE HakoneAshinoko

Free self-parking, free Wi-Fi in public areas and a vending machine are available at this smoke-free aparthotel. Each apartment boasts a spring water bath and a heated floor, while also offering a kitchen and a flat-screen TV with digital channels. Conveniences include a washer/dryer and a dining area, and guests will appreciate thoughtful touches, such as free minibar items and slippers.
RakutenSTAY FUJIMITERRACE HakoneAshinoko offers 24 air-conditioned accommodations with washers/dryers and free minibar items. Rooms open to furnished balconies. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower with a rainfall showerhead, spring water baths, slippers and toilets with an electronic bidet.

This Hakone aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include complimentary bottles of water and coffee/tea makers.

During your stay at RakutenSTAY FUJIMITERRACE HakoneAshinoko, you're just a quick walk from Lake Ashi. You'll find features such as free WiFi in public areas and free self-parking. This upmarket aparthotel has 24 apartments. Free WiFi and a spring water bath are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and free minibar items
  • Free WiFi
  • Free self-parking
  • Amenities include a car charging station, a lift and a vending machine
  • Within a 15-minute walk of Lake Ashi and Hakone Shrine
RakutenSTAY FUJIMITERRACE HakoneAshinoko offers its guests a vending machine and a lift. WiFi is free in public spaces. Free self parking is available.

This 4-star Hakone aparthotel is smoke free.

Property amenities

Pool/Spa

  • Private indoor mineral hot springs (onsen)

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Microwave
  • Paper towels
  • Rice cooker

Dining

  • Dining table
  • Free stocked minibar

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Heated floor
  • Separate dining area
  • Window screens

Entertainment

  • Flat-screen TV with digital channels

Outdoor areas

  • Furnished balcony
  • Walkway to water

Laundry

  • Laundry detergent
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible parking space
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Free bottled water
  • Guidebooks
  • Vending machine

Location highlights

  • Near the boardwalk/promenade
  • On a lake

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting
  • Fire extinguisher

General

  • 24 units
  • Electric car charging station

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk. This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

RakutenSTAY FUJIMITERRACE HakoneAshinoko Hakone
RakutenSTAY FUJIMITERRACE HakoneAshinoko Apartment
RakutenSTAY FUJIMITERRACE HakoneAshinoko Apartment Hakone

RakutenSTAY FUJIMITERRACE HakoneAshinoko Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 273 out of 318 reviews
Rating 8 - Good. 27 out of 318 reviews
Rating 6 - Okay. 9 out of 318 reviews
Rating 4 - Poor. 4 out of 318 reviews
Rating 2 - Terrible. 5 out of 318 reviews

9.8/10

Cleanliness

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jing

Travelled with family
Liked: Cleanliness, room comfort
Nice view of Mt. Fuji.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, amazing views, and many treats and drinks in the fridge to welcome you.
View from the private onsen.
View from the balcony.
Stayed 2 nights in Dec 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent accommodation in hakone! Close to 7/11 for food and close to bus/ferry stops.
Stayed 2 nights in Oct 2025

10/10 Excellent

Fiona

Liked: Cleanliness, property conditions & facilities
Perfect getaway. From amenities to room to view of mt Fuji.
Stayed 1 night in Dec 2025

10/10 Excellent

Song

Stayed 2 nights in Dec 2025

10/10 Excellent

Ziqiao

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2025

10/10 Excellent

Boon Heng

Stayed 1 night in Nov 2025

6/10 Okay

Noel, Mission Viejo

Stayed 1 night in Nov 2025

10/10 Excellent

Jeff

Stayed 1 night in Nov 2025

4/10 Poor

William

Travelled with family
Liked: Amenities
Disliked: Cleanliness
The primary features of the property were there: An amazing view of lake Ashi right from the room. A hot springs onsen. However for us,the floors in the living room area were filthy. Considering the cost, its unacceptable. I stayed in accommodation at 1/4th the cost of this one while on the same trip in Japan, and they were all clean. Can't see why this one would be any different. Very disappointed.
Stayed 2 nights in Nov 2025

10/10 Excellent

John

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Incredible view, ample space, and great onsen.
Stayed 1 night in Nov 2025

10/10 Excellent

Diana

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Brianna

Liked: Cleanliness, amenities, property conditions & facilities
Book this immediately!! Best hotel room in Hakone!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Christopher

Stayed 1 night in Nov 2025

10/10 Excellent

Marti

Stayed 1 night in Nov 2025

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
We booked the suite room, fantastic view and private onsen. Definitely recommend!
Stayed 1 night in Nov 2025

10/10 Excellent

Hayley, Victoria

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room with gorgeous views
Stayed 3 nights in Oct 2025

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Prices could be better especially during off season when its raining and checkin in procedures was not convenient at all during rainy weather as well . Overall it was a good room with a nice view but could be better
Stayed 1 night in Oct 2025

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, room comfort
A delightful cabin next to the lake with views of Mount Fuji (although our ground floor apartment had restricted views because of the trees - but not all ground floor apartments had this problem). The hot spring bath and foot spa were utterly delightful though and the projector was a nice touch to relax after a day of walking, even if I would have rather been looking at Fuji, my daughter loved it.
Stayed 2 nights in Oct 2025

10/10 Excellent

Hannah

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Malachi

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Mario

Liked: Cleanliness, amenities, property conditions & facilities
This was a great location to stay. The amenities were fantastic and we got lucky and were able to see Fuji-san on our last day. Great private onsen inside the room and wonderful views. Would highly recommend.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property, view, and surrounding area are unbeatable. We will be recommending to anyone we know who will be visiting the area. If we ever come back to Hakone, we will 100% stay here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Bryn

Liked: Cleanliness, amenities, property conditions & facilities
We were over the moon with this property. It's so rare to have a room so far exceed the photos. The view was even more beautiful in real life and we loved the private onsen bath on the balcony. Could not recommend this hotel more! Stay here if you visit Hakone, you'll be so happy that you did.
Stayed 2 nights in Oct 2025

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The best part of our trip was staying here with our three young children. We stayed on the top floor. We enjoyed the treats and drinks in the fridge. The view, private onsen, foot bath, and sauna is an experience well worth every penny. Our family loves community and connection… you cant do that with Rakuten because they are purely transactional. However, you can find the connection with kind people in the community. Some parts of the place were dusty because I notice when I pay for a place. The beds were VERY comfortable and we had the best sleep in Japan at this hotel than any other. The accessible areas to explore by just walking out your door is perfection. We love this place so much and hope to return for a longer stay in the near future.
Stayed 2 nights in Oct 2025