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Aparthotel

RakutenSTAY FUJIMITERRACE HakoneAshinoko

4.0 star property

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Photo gallery for RakutenSTAY FUJIMITERRACE HakoneAshinoko

Separate bathtub and shower, spring water bathtub, rainfall showerhead
(4double beds and Futon), Dog Friendly, Suite, Non Smoking | Living area | Flat-screen TV, heated floors
Separate bathtub and shower, spring water bathtub, rainfall showerhead
Exterior
(2double beds+sofa), No-pets allowed,Non Smoking | Living area | Flat-screen TV, heated floors

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Dryer
  • Washer
  • Kitchen
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Mitsutani 2-2, Hakone, Kanagawa, 250-0522
  • Place, Lake Ashi
    ‪8 min walk‬
  • Place, Hakone Shrine
    ‪14 min walk‬
  • Place, Hakone Kowakien Yunessun
    ‪7 min drive‬

Room options

View all photos for (Loft included)Dog Friendly, Non Smoking

(Loft included)Dog Friendly, Non Smoking | 1 bedroom, free minibar, blackout curtains, free WiFi

(Loft included)Dog Friendly, Non Smoking

  • 58 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Single Futons

View all photos for (2 double beds + sofa)[Accessible Room],No-pets allowed, Non Smoking

(2 double beds + sofa)[Accessible Room],No-pets allowed, Non Smoking | In-room dining

(2 double beds + sofa)[Accessible Room],No-pets allowed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for (2double beds+sofa), No-pets allowed,Non Smoking

Flat-screen TV, heated floors

(2double beds+sofa), No-pets allowed,Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 55 sq m
  • 1 bedroom
  • Partial lake view
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for (4double beds), No-pets allowed, Non Smoking

(4double beds), No-pets allowed, Non Smoking | In-room dining

(4double beds), No-pets allowed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 115 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 10
  • 4 Double Beds and 1 Double Futon

View all photos for (4double beds and Futon), Dog Friendly, Suite, Non Smoking

(4double beds and Futon), Dog Friendly, Suite, Non Smoking | 1 bedroom, free minibar, blackout curtains, free WiFi

(4double beds and Futon), Dog Friendly, Suite, Non Smoking

  • 117 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 10
  • 4 Double Beds and 1 Double Futon

View all photos for (4double beds and Futon), No-pets allowed, Suite, Non Smoking

(4double beds and Futon), No-pets allowed, Suite, Non Smoking | Living area | Flat-screen TV, heated floors

(4double beds and Futon), No-pets allowed, Suite, Non Smoking

  • 126 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 10
  • 4 Double Beds and 1 Double Futon

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Reception
Hakone Kowakien TEN-YU
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, 1,650 reviews
The price is €525
12 Nov - 13 Nov
Hakone Kowakien TEN-YU

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

RakutenSTAY FUJIMITERRACE HakoneAshinoko

Lakefront aparthotel units with kitchens and furnished balconies
Free self-parking, free Wi-Fi in public areas and a vending machine are available at this smoke-free aparthotel. Each apartment boasts a spring water bath and a heated floor, while also offering a kitchen and a flat-screen TV with digital channels. Conveniences include a washer/dryer and a dining area, and guests will appreciate thoughtful touches, such as free minibar items and slippers.
RakutenSTAY FUJIMITERRACE HakoneAshinoko offers 24 air-conditioned accommodations with washers/dryers and free minibar items. Rooms open to furnished balconies. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower with a rainfall showerhead, spring water baths, slippers and toilets with an electronic bidet.

This Hakone aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include complimentary bottles of water and coffee/tea makers.

During your stay at RakutenSTAY FUJIMITERRACE HakoneAshinoko, you're just a quick walk from Lake Ashi. You'll find features such as free WiFi in public areas and free self-parking. This upmarket aparthotel has 24 apartments. Free WiFi and a spring water bath are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and free minibar items
  • Free WiFi
  • Free self-parking
  • Amenities include a car charging station, a lift and a vending machine
  • Within a 15-minute walk of Lake Ashi and Hakone Shrine
RakutenSTAY FUJIMITERRACE HakoneAshinoko offers its guests a vending machine and a lift. WiFi is free in public spaces. Free self parking is available.

This 4-star Hakone aparthotel is smoke free.

Property amenities

Pool/Spa

  • Private indoor mineral hot springs (onsen)

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Microwave
  • Paper towels
  • Rice cooker

Dining

  • Dining table
  • Free stocked minibar

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Heated floor
  • Separate dining area
  • Window screens

Entertainment

  • Flat-screen TV with digital channels

Outdoor areas

  • Furnished balcony
  • Walkway to water

Laundry

  • Laundry detergent
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible parking space
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Free bottled water
  • Guidebooks
  • Vending machine

Location highlights

  • Near the boardwalk/promenade
  • On a lake

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting
  • Fire extinguisher

General

  • 24 units
  • Electric car charging station

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk. This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

RakutenSTAY FUJIMITERRACE HakoneAshinoko Hakone
RakutenSTAY FUJIMITERRACE HakoneAshinoko Apartment
RakutenSTAY FUJIMITERRACE HakoneAshinoko Apartment Hakone

RakutenSTAY FUJIMITERRACE HakoneAshinoko Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 221 out of 256 reviews
Rating 8 - Good. 21 out of 256 reviews
Rating 6 - Okay. 7 out of 256 reviews
Rating 4 - Poor. 2 out of 256 reviews
Rating 2 - Terrible. 5 out of 256 reviews

9.8/10

Cleanliness

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ching Yee Feon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Best accommodation from our recent trip
Stayed 1 night in Jan 2025

10/10 Excellent

Han

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really lovely hotel, the views are amazing.
Stayed 2 nights in Jul 2025

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Great property with view to Mount Fuji from the private onsen. The room is large and has a good sized kitchen and a washing machine. Location is close to 7 Eleven and bus stop. Kids loved the projector and telescope.
Stayed 2 nights in Jun 2025

10/10 Excellent

Derek

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay. Clean and confortable. Loved all the amenities. The onsen and foot soak were so relaxing snd the view was stunning from the patio. My kids loved the telescope and the galaxy night light. Loved the drinks in the fridge. Would highly reccomend. We were aware of the luggage storage issue, so we did the loop with our bags, a little annoying. But it was worth it, we loved this stay.
Stayed 1 night in Jul 2025

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing view and unique hotel stay. Loved the surrounding areas and walkability. Clean and safe. It does take a 15+ minute to check in because it is done virtually.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nasreen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing views, BEST location, neighbors a bit loud. The booking was for 10 but the rooms are a bit tight and small considering how beautiful and spacious the living space is. Overall STUNNING I
Stayed 1 night in Jul 2025

10/10 Excellent

Xinsen, san jose

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Han

Liked: Cleanliness, amenities, property conditions & facilities
Amazing apartment hotel with hot spring hot tub and foot bath on the balcony. Breathtaking view of Lake Ashi, and even though qe
Stayed 2 nights in Jun 2025

10/10 Excellent

Matthew

Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Great view of the lake. Private hot spring. Enjoyed the foot bath. All modern appliances.
Stayed 3 nights in Jun 2025

10/10 Excellent

Hongjin

Travelled with family
Liked: Cleanliness, room comfort

Lovely Stay

Hotel was easy to locate, right beside a relatively big 7-11, major bus stops leading to various scenic spots, a lovely bakery and just a 2 min walk to Hakone Pirate shi port. The indoor onsen was a huge plus with spring water overlooking a tiny Mt Fuji if u happen to have a clear day. The electric grill at the balcony was a bonus too, but rem to bring your own meat fr outside Hakone, cos 7-11 or shops in vicinity doesnt sell any raw meat for grilling, other than microwaveable food. Space was huge, great for a family of 5, the mega projector screen was my kids' fav part of the house. Foot bath at balcony is perfect for kids who cant get used to soaking fully in an onsen. Only gripe was the balcony gets all wet during a rain, loads of moth around the balcony lights at night, especially on a rainy day, which may scare some kids.
Stayed 3 nights in Jun 2025

10/10 Excellent

fong

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Stayed 2 nights in Jun 2025

10/10 Excellent

Katrin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved it!
Stayed 1 night in Jun 2025

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Bumjin

Stayed 2 nights in Jun 2025

10/10 Excellent

LORNA, Honolulu

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We have traveled extensively around the world, and can honestly say this is one of (if not the best) accommodations we have experienced. The expansive layout and breathtaking views were nothing short of spectacular. We were pleasantly surprised with the high-quality snacks and drinks as well as conveniences that are not common place in other locations. We appreciated the security of the building as well as its proximity to locations we were intending to visit. We were initially concerned about the check-in procedure, however it was quite easy and the process was quick with the instructions provided. We can't recommend these accommodations high enough.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ryan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Basically the place has everything you need. Perfect for family, nice view of Mt Fuji and Lake Ashi.
Stayed 2 nights in Jun 2025

8/10 Good

Sarah

Liked: Room comfort
We stayed in room 201, second floor with a fantastic view of Mount Fuji. I felt very lucky as I think other rooms on this floor would have an obstructed view due to the trees in front of the property. The apartment was well equipped but I would have appreciated English instructions for the washing machine and oven; if they were there, I didn’t see them. The onsen was lovely. I have marked the property down as it needs some tlc. The wallpaper in the loo is peeling off, and there is dust on the dining light fitting that must have been building for many months. An hour or two of someone’s time would have the room looking good again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Edward

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Aileen

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Tsz Ching Kelly

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Y-Le, San Gabriel

Liked: Cleanliness, property conditions & facilities
Whole family loved it, from the young kids to the grandparents. Very clean and well maintained. Rooms were a bit warm though
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, room comfort

Short Business Trip

Location is excellent. Will suggest the trees on the facing the lake be trimmed so guests on the 1st level can get a better view.
Stayed 2 nights in May 2025