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RakutenSTAY FUJIMITERRACE HakoneAshinoko

4.0 star property

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Photo gallery for RakutenSTAY FUJIMITERRACE HakoneAshinoko

Separate bathtub and shower, spring water bathtub, rainfall showerhead
Creator video - submitted by George Avelino
(2double beds+sofa), No-pets allowed,Non Smoking | Living area | Flat-screen TV, heated floors
Exterior
Separate bathtub and shower, spring water bathtub, rainfall showerhead

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Dryer
  • Washer
  • Kitchen
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Mitsutani 2-2, Hakone, Kanagawa, 250-0522
  • Lake Ashi
    ‪8 min walk‬
  • Hakone Shrine
    ‪14 min walk‬
  • Hakone Kowakien Yunessun
    ‪7 min drive‬

Room options

View all photos for (4double beds), No-pets allowed, Non Smoking

(4double beds), No-pets allowed, Non Smoking | In-room dining

(4double beds), No-pets allowed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 115 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 10
  • 4 Double Beds and 1 Double Futon

View all photos for (2 double beds + sofa)[Accessible Room],No-pets allowed, Non Smoking

(2 double beds + sofa)[Accessible Room],No-pets allowed, Non Smoking | In-room dining

(2 double beds + sofa)[Accessible Room],No-pets allowed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for (4double beds and Futon), Dog Friendly, Suite, Non Smoking

(4double beds and Futon), Dog Friendly, Suite, Non Smoking | 1 bedroom, free minibar, blackout curtains, free WiFi

(4double beds and Futon), Dog Friendly, Suite, Non Smoking

  • 117 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 10
  • 4 Double Beds and 1 Double Futon

View all photos for (2double beds+sofa), No-pets allowed,Non Smoking

Flat-screen TV, heated floors

(2double beds+sofa), No-pets allowed,Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 55 sq m
  • 1 bedroom
  • Partial lake view
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for (4double beds and Futon), No-pets allowed, Suite, Non Smoking

(4double beds and Futon), No-pets allowed, Suite, Non Smoking | Living area | Flat-screen TV, heated floors

(4double beds and Futon), No-pets allowed, Suite, Non Smoking

  • 126 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 10
  • 4 Double Beds and 1 Double Futon

View all photos for (Loft included)Dog Friendly, Non Smoking

(Loft included)Dog Friendly, Non Smoking | 1 bedroom, free minibar, blackout curtains, free WiFi

(Loft included)Dog Friendly, Non Smoking

  • 58 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Single Futons

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Rakuten STAY TERRACE Hakone Kowakudani

  • Kitchen
  • Washer
  • Dryer
  • Parking included
4.8 out of 5, Exceptional, 71 reviews
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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

RakutenSTAY FUJIMITERRACE HakoneAshinoko

Lakefront aparthotel units with kitchens and furnished balconies
Free self-parking, free Wi-Fi in public areas and a vending machine are available at this smoke-free aparthotel. Each apartment boasts a spring water bath and a heated floor, while also offering a kitchen and a flat-screen TV with digital channels. Conveniences include a washer/dryer and a dining area, and guests will appreciate thoughtful touches, such as free minibar items and slippers.
RakutenSTAY FUJIMITERRACE HakoneAshinoko offers 24 air-conditioned accommodations with washers/dryers and free minibar items. Rooms open to furnished balconies. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower with a rainfall showerhead, spring water baths, slippers and toilets with an electronic bidet.

This Hakone aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include complimentary bottles of water and coffee/tea makers.

During your stay at RakutenSTAY FUJIMITERRACE HakoneAshinoko, you're just a quick walk from Lake Ashi. You'll find features such as free WiFi in public areas and free self-parking. This upmarket aparthotel has 24 apartments. Free WiFi and a spring water bath are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and free minibar items
  • Free WiFi
  • Free self-parking
  • Amenities include a car charging station, a lift and a vending machine
  • Within a 15-minute walk of Lake Ashi and Hakone Shrine
RakutenSTAY FUJIMITERRACE HakoneAshinoko offers its guests a vending machine and a lift. WiFi is free in public spaces. Free self parking is available.

This 4-star Hakone aparthotel is smoke free.

Property amenities

Pool/Spa

  • Private indoor mineral hot springs (onsen)

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Microwave
  • Paper towels
  • Rice cooker

Dining

  • Dining table
  • Free stocked minibar

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Heated floor
  • Separate dining area
  • Window screens

Entertainment

  • Flat-screen TV with digital channels

Outdoor areas

  • Furnished balcony
  • Walkway to water

Laundry

  • Laundry detergent
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible parking space
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Free bottled water
  • Guidebooks
  • Vending machine

Location highlights

  • Near the boardwalk/promenade
  • On a lake

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting
  • Fire extinguisher

General

  • 24 units
  • Electric car charging station

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk. This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

RakutenSTAY FUJIMITERRACE HakoneAshinoko Hakone
RakutenSTAY FUJIMITERRACE HakoneAshinoko Apartment
RakutenSTAY FUJIMITERRACE HakoneAshinoko Apartment Hakone

RakutenSTAY FUJIMITERRACE HakoneAshinoko Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 206 out of 239 reviews
Rating 8 - Good. 20 out of 239 reviews
Rating 6 - Okay. 6 out of 239 reviews
Rating 4 - Poor. 2 out of 239 reviews
Rating 2 - Terrible. 5 out of 239 reviews

9.8/10

Cleanliness

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Basically the place has everything you need. Perfect for family, nice view of Mt Fuji and Lake Ashi.
Stayed 2 nights in Jun 2025

8/10 Good

Sarah

Liked: Room comfort
We stayed in room 201, second floor with a fantastic view of Mount Fuji. I felt very lucky as I think other rooms on this floor would have an obstructed view due to the trees in front of the property. The apartment was well equipped but I would have appreciated English instructions for the washing machine and oven; if they were there, I didn’t see them. The onsen was lovely. I have marked the property down as it needs some tlc. The wallpaper in the loo is peeling off, and there is dust on the dining light fitting that must have been building for many months. An hour or two of someone’s time would have the room looking good again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Edward

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Aileen

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Tsz Ching Kelly

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Y-Le, San Gabriel

Liked: Cleanliness, property conditions & facilities
Whole family loved it, from the young kids to the grandparents. Very clean and well maintained. Rooms were a bit warm though
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, room comfort

Short Business Trip

Location is excellent. Will suggest the trees on the facing the lake be trimmed so guests on the 1st level can get a better view.
Stayed 2 nights in May 2025

10/10 Excellent

Yamini

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place to stay with breathtaking views!!
Stayed 1 night in Apr 2025

10/10 Excellent

Boon Heng

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Cherry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
When I booked the place, it said I wouldn’t get a view of Mt. Fuji. When we arrived, we were in awe! The room we got had an amazing view of the mountain and hakone shrine. The only thing that we had an issue with was checking in. We had the online check in and had to do the check in on the tablet in the stay. We had trouble finishing the check in process due to the video call, but checking out was very easy!
Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
amazing stay! We had our own private on and dry sauna. When we arrive, the fridge was stocked with drinks and snacks. I agree that a little bit more noise proofing would be good perhaps putting some pads on the bottom of the heavy chairs.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ruby

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place is amazing! The room is incredible and the view of Mt. Fuji is unbelievable. The private onsen is a dream come true.
View from the balcony
The vending machine that sells Dom Perignon
The onsen
Stayed 1 night in Apr 2025

10/10 Excellent

Vinesh

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing visit
Stayed 2 nights in Apr 2025

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic property in a great location
Stayed 2 nights in Apr 2025

10/10 Excellent

KAI CHUNG ARTHUR

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Best View to wake up to!
Stayed 1 night in Apr 2025

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, room comfort
Stunning location. Everything was great. Check in was easy. View is incredible
Stayed 2 nights in Apr 2025

10/10 Excellent

Howe Tseng

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The view from the room is absolutely unbeatable. The room facilities are also amazing.
Stayed 2 nights in Apr 2025

10/10 Excellent

Roland

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. Basically a one bedroom condo with lots of space and private onsen was amazing. Got clear views of my Fuji on multiple days.
Stayed 3 nights in Apr 2025

10/10 Excellent

Chao

Liked: Cleanliness, amenities, property conditions & facilities
the whole family like it a lot
Stayed 1 night in Mar 2025

10/10 Excellent

Frederic

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing retreat, with postcard view of Mount Fuji and Lake Ashinoko. One caveat is that the residence is unmanned, meaning that you can’t access to property, let alone drop luggage, until check-in time.
Stayed 1 night in Mar 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved all the amenities. The foot bath and private onsen were incredible!
Stayed 3 nights in Mar 2025

10/10 Excellent

George

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic!
Stayed 2 nights in Mar 2025

10/10 Excellent

Ben

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025