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Tsumugi

2.5 star property
VIP Access

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Photo gallery for Tsumugi

Free toiletries, hair dryer, slippers, bidet
Deluxe Japanese Style Twin Room | Premium bedding, down duvets, in-room safe, soundproofing
Reception
Front of property
Front of property – evening/night

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
1322-23 Gora, Hakone, Kanagawa, 2500408
  • Place, Sengokuhara Onsen
    ‪2 min walk‬
  • Place, Ōwakudani
    ‪5 min walk‬
  • Place, Hakone Gora Park
    ‪5 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Japanese Style Twin Room

Japanese Style Twin Room | Premium bedding, down duvets, in-room safe, soundproofing

Japanese Style Twin Room

  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Japanese Style Twin Room

Deluxe Japanese Style Twin Room | Premium bedding, down duvets, in-room safe, soundproofing

Deluxe Japanese Style Twin Room

  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Western Style Twin Room

Western Style Twin Room | Premium bedding, down duvets, in-room safe, soundproofing

Western Style Twin Room

  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

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About this property

Tsumugi

A full-service spa, a garden and barbecues are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Tsumugi offers 8 air-conditioned accommodations with a safe and complimentary slippers. Beds feature down duvets and premium bedding. LCD televisions are featured in guestrooms. Bathrooms include bidets, complimentary toiletries, hairdryers and toothbrushes and toothpaste. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). There are hot springs open between 3:00 PM and 9:00 PM.

During your stay at Tsumugi, you're just a quick walk from Sengokuhara Onsen. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Treat yourself with a visit to the full-service spa
  • Amenities include a terrace and a vending machine
  • On-site recreation includes hot springs
  • Just a 4-minute walk from Ōwakudani and a 4-minute drive from Hakone Gora Park
As a guest of Tsumugi, you'll find a full-service spa and hot springs. Public spaces have free WiFi. A terrace, barbecue grills, and a vending machine are also featured at Tsumugi. Self parking is free.

Smoking is allowed in designated areas at this Hakone hotel.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Full-service spa
  • Hot spring

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • Hot spring
  • Hot springs open from 3:00 PM - 9:00 PM
  • Hot springs water temperature - 42 ºC
  • Public indoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Thin carpet in room
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 32-inch LCD TV

More

  • Air conditioning
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 PM
Minimum check-in age - 15

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 10 AM - 5:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 10 AM - 5:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from 3:00 PM to 9:00 PM.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

TSUMUGI Resort Hakone
TSUMUGI Hakone
TSUMUGI Hotel
TSUMUGI Hakone
TSUMUGI Hotel Hakone

Tsumugi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 6 out of 12 reviews
Rating 8 - Good. 6 out of 12 reviews
Rating 6 - Okay. 0 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

宏卓

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お湯が最高。スタッフの対応もとてもよい。 18：45開始指定の夕食で、最初の料理(前菜)の提供が19：00。これは遅い。 料理は朝夕、量・質ともによかった。
Stayed 1 night in Dec 2025

8/10 Good

Tobias, Essen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Wer traditionelle japanische Kultur erleben will, ist hier genau richtig. Egal ob Badekultur in den nach Geschlechtern getrennten Räumlichkeiten inkl. heißer Quellen, das inklusive traditionelle Mehrgänge Menü sowohl zum Frühstück als auch Abendessen, oder auch die Gewohnheit, die Schuhe schon am Eingang auszuziehen - hier stimmt alles. Und das Personal ist Mega bemüht und Dank Translator App konnten wir sehr gut kommunizieren. Der Koch hat, nachedem wir am Check-Inn gesagt haben, dass ein Gast Veganer ist, innerhalb kurzer Zeit für alle Abende und Frühstück eas tolles, traditionell japanisches gezaubert. Auch, wenn wir erst mühsam erklären mussten, was vegan bedeutet🤗 Einzig wer gerne eine eigene Dusche auf dem Zimmer hätte, oder eine europäische Frühstücksvariante sucht, ist hier falsch.
veganes Hauptgericht links, regulär rects
Heiße Quellen in Hakone
reguläres Frühstück
reguläre Vorsprisr
Stayed 2 nights in Oct 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

異次元の感動の料理に驚き

今まで食べたことがないような料理が満載でした。味にうるさい妻も大変喜んでました。掃除もきれいに行き届いてました。夏ですと、大文字の山焼きがきれいに見えるそうです。
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

みき

Liked: Staff & service
温泉は気持ちよかったです
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

つむぎ

周りの環境もスタッフもいい感じでした。
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
アットホームで温かい旅館。
Stayed 1 night in Jan 2019

8/10 Good

hana, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
見晴らしの良いお宿でした。従業員の方も丁寧でアットホームな感じが好感を持てました。お部屋も広々としており快適でした。お風呂は源泉掛け流しという事で少し熱めで気持ちよかったです。作りは全体的に簡素で露天風呂があったらな、という感じでした。ハイシーズンとは言え、素泊まりにしてはちょっと高かったかなという感想です。
Stayed 1 night in Nov 2018

8/10 Good

しんのすけ, 関東

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋、食事、お風呂、おもてなし、全て良し。洗面所の照明が暗すぎかなぁ。
Stayed 1 night in Nov 2018