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acora City Apart Living the City

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Exterior
Comfort Quadruple Room | Hypo-allergenic bedding, desk, soundproofing, free WiFi
Comfort Quadruple Room | Hypo-allergenic bedding, desk, soundproofing, free WiFi
Apartment | Hypo-allergenic bedding, desk, soundproofing, free WiFi
Family Apartment | Hypo-allergenic bedding, desk, soundproofing, free WiFi

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available

Explore the area

View in a map
Steintorweg 9, Hamburg, 20099
  • Place, Moenckebergstrasse
    ‪5 min walk‬
  • Place, Hamburger Kunsthalle
    ‪6 min walk‬
  • Place, Hamburg City Hall
    ‪15 min walk‬
  • Airport, Hamburg (HAM)
    ‪21 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, desk, soundproofing, free WiFi

Standard Double Room

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Comfort Quadruple Room

Comfort Quadruple Room | Hypo-allergenic bedding, desk, soundproofing, free WiFi

Comfort Quadruple Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment

Apartment | Hypo-allergenic bedding, desk, soundproofing, free WiFi

Apartment

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Apartment

Comfort Apartment | Hypo-allergenic bedding, desk, soundproofing, free WiFi

Comfort Apartment

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Apartment

Family Apartment | Hypo-allergenic bedding, desk, soundproofing, free WiFi

Family Apartment

  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Double Beds

Similar properties

Free daily buffet breakfast
Hotel Hamburg
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Housekeeping
3.4 out of 5, 1,004 reviews
The price is €65
includes taxes & fees
12 Apr - 13 Apr
Hotel Hamburg

About this property

acora City Apart Living the City

This smoke-free hotel features free Wi-Fi in public areas and a vending machine. Weekly housekeeping is available.
Acora City Apart Living the City offers 12 accommodations with a hairdryer. 43-inch flat-screen televisions come with satellite channels. Bathrooms include a shower.

This Hamburg hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and telephones. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

During your stay at acora City Apart Living the City, you're just a quick walk from Moenckebergstrasse. Features include free WiFi in public areas and breakfast (surcharge).
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Buffet breakfast served daily for a fee
  • Amenities include a vending machine
  • Just a 4-minute drive from Miniatur Wunderland and a few minutes from Elbe Philharmonic Hall
  • Dogs welcome for a fee
Acora City Apart Living the City offers its guests a vending machine. Public spaces have free WiFi.

This 3-star Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 17 for adults and EUR 8.50 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • Vending machine

Guest services

  • Housekeeping (weekly)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Cookware, dishware, and utensils

More

  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Garner Hotel Hamburg Graf Moltke, Steindamm 1, 20099 Hamburg]
The host will greet guests on arrival
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 7.20 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17.00 for adults and from EUR 8.50 for children
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property is professionally cleaned
This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Garner Hotel Hamburg Graf Moltke, Steindamm 1, 20099 Hamburg
The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

City Aparthotel Novum Apartment Hamburg
City Aparthotel Novum Apartment
City Aparthotel Novum Apartment Hamburg
Apartment City Aparthotel Novum Hamburg
Hamburg City Aparthotel Novum Apartment
City Aparthotel Novum Hamburg
City Aparthotel Novum Apartment
Apartment City Aparthotel Novum
City Aparthotel Novum Hamburg
City Aparthotel Novum
acora City Apart Living the City Hotel
acora City Apart Living the City Hamburg
acora City Apart Living the City Hotel Hamburg

acora City Apart Living the City Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 11 out of 57 reviews
Rating 8 - Good. 21 out of 57 reviews
Rating 6 - Okay. 14 out of 57 reviews
Rating 4 - Poor. 5 out of 57 reviews
Rating 2 - Terrible. 6 out of 57 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

EDWARD DAMIAN

Stayed 1 night in Oct 2025

2/10 Terrible

James

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Appalling place, unsafe area, DO NOT STAY HERE

Appalling. Booked it purely for location as due at the train station at 6.45 the next morning. The area of the apartment is horrific, really rough. Street covered in litter and broken glass, very drunk and aggressive homeless people lying on pavements and screaming at police, we saw 5 police attempt to move someone at the end of the street at 6.30am and he threw a bottle at them. Main door to the apartment is a meeting point for druggies and gangs. We arrived at 3.30pm and they were on the entrance steps and would not move. Eventually navigated our way around them but when we came back out we had to literally climb over them as they made comments to us that I didnt understand but were clearly threatening. Be warned - THIS IS LITERALLY ON THE DOORSTEP TO YOUR ACCOMMODATION. I have seen other reviews say the same. No staff or security presence on the premises. We did not feel safe all night. At 1am we were woken by a group screaming and shouting and sounding a siren repeatedly right outside our window. The room is dated, safe doesn't work, shower gel dispenser fell off the wall, shower flooded the bathroom because the shower curtain blocks the plug. Our two single beds were pushed next to each other so we pulled them apart to sleep separately (I was with my brother) only to see crisps and crackers all over the floor that a previous guest had obviously spilt in bed but the room had clearly not been cleaned properly. It's a dive and the area is appalling.
Stayed 1 night in Jul 2025

6/10 Okay

Ernestine

Travelled with group
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Close to bus and train & train station but the area is a bit dodgy. The room is very outdated and needs fresh carpet.
Stayed 2 nights in May 2025

10/10 Excellent

Haylie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Haylie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay very comfortable

Family Apartment was amazing for the price , very clean and tidy huge amout of space 3 bedrooms 2 bathrooms , kitchen ,2 balcony The only downside was the lift being out of order no good to anyone who cant climb stairs was a bit of a struggle to climb few times per day Ideal place if you are visiting hamburg right next to central train station lots of public transportation and restaurants.
Stayed 3 nights in Sep 2024

8/10 Good

SOONYOUNG

Travelled with family
Liked: Cleanliness, staff & service
Central location, near by .S U bahn and Central Station. All places to go very convenient. Staffs quite friendly and helpful (esp Mr.Apolo, at reception guy) So far we stayed quite satisfied except but dangerous at night near by many homeless and drunken people outside coz of very conetral area.
Stayed 14 nights in Jul 2024

8/10 Good

Fangming

Travelled with partner
Liked: Staff & service, amenities
It’s good for the price and good place. Tourists can walk to many attractions in Hamburg.
Stayed 2 nights in May 2024

10/10 Excellent

Ngan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

2/10 Terrible

RACIEL Cunanan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Unable to open the door knob. The room needs to be fix. Elevator needs to be fix.
Stayed 1 night in Feb 2024

8/10 Good

Stephanie Anne

Business traveller
Liked: Cleanliness, staff & service
It was in a nice central location but it needs to be Made clearer which hotel one needs to check in. Got to the one that I was told too, then was directed to another hotel. The room needs to be fixed, some tiles are cracked and are lifting up. Overall it was fine to sleep in and have some food but would recommend that it needs updating. Also a lot of drunk people or those that take drugs sit outside. So it’s a bit uncomfortable when you are on your own.
Stayed 5 nights in Jun 2023

10/10 Excellent

Helena

Stayed 2 nights in Dec 2025

6/10 Okay

Magnus

Liked: Room comfort
Stayed 3 nights in Nov 2025

6/10 Okay

Ralph

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Leider hat eine Steckdose nicht funktioniert, die benötigt wurde um den Wasserkocher zu bedienen. Weiterhin hat eine Maus die Nachtruhe leicht gestört
Stayed 3 nights in Aug 2025

10/10 Excellent

Tjasa

Stayed 3 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our room had a very strong smell of cigarette smoke. The friendly receptionist at the nearby hotel, where we checked in, was kind to change our room, which did not have the same smell. Cleaning was however still sub-par. We chose the hotel for it’s convenient location close to the central train station, but the area is quite busy and not the most pleasant for kids.
Stayed 2 nights in Jul 2025

6/10 Okay

Mikael

Stayed 1 night in Jun 2025

6/10 Okay

Nikolaj

Stayed 1 night in Jun 2025

6/10 Okay

Peter

Liked: Cleanliness, property conditions & facilities, room comfort

Inf om nyckel dåligt

Lägenheten var helt ok. Lite jobbig trappa. Nyckeln att komma in till trappuppgången bar dålig information om!
Stayed 1 night in May 2025

8/10 Good

GILBERT

Liked: Cleanliness, room comfort
Bien situé mais quartier pas très propre
Stayed 1 night in May 2025

8/10 Good

jens

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Tero

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very spacious and comfortable apartment in an old building close to the main railway station. Breakfast available in the nearby Novum hotel just around the corner. Decent price.
Stayed 3 nights in May 2025

4/10 Poor

Cecilia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Bad neighborhood

Well. The placement of the hotel is very central, but the neighborhood is not nice at all. A lot of drug addict, lots of police cars controlling late at night, people shouting, homeless people sitting on the the stairs to the hotel doing drugs, homeless people peeing right in front of the hotel, etc. I, as a woman, wouldn’t have felt safe staying there alone, but I was with my brother. The room wasn’t in good condition. The tiles in the bathroom was very loose, so the tiles were moving around as you walked on them. Quite dusty. You need to check in and out at a hotel near by, 50 m from the acora hotel. Wouldn’t stay there again.
Stayed 2 nights in Mar 2025