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ibis Styles Hamburg Alster City

2.5 star property

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Photo gallery for ibis Styles Hamburg Alster City

Exterior
Exterior
Outdoor seating with wooden furniture and a bright yellow umbrella.
A buffet area with various food options, a wall with a motivational quote, and a modern kitchen in the background.
Standard Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Bar

Explore the area

View in a map
Holsteinischer Kamp 59, Hamburg, HH, 22081
  • Place, Mundsburg Center
    ‪15 min walk‬
  • Place, UCI Kinowelt Mundsburg
    ‪16 min walk‬
  • Place, Stadtpark
    ‪6 min drive‬
  • Airport, Hamburg (HAM)
    ‪25 min drive‬

Room options

View all photos for Standard Suite, 2 Double Beds, Connecting Rooms (Family)

Standard Suite, 2 Double Beds, Connecting Rooms (Family) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Suite, 2 Double Beds, Connecting Rooms (Family)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(18 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Single Beds

8.8 out of 10
Excellent
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

ibis Styles Hamburg Alster City

A bar/lounge, a snack bar/deli and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk and express check-in are on-site. Housekeeping is available on request.
Ibis Styles Hamburg Alster City offers 67 accommodations with a safe and free newspapers. 26-inch LCD televisions come with cable channels. Bathrooms include baths or showers and hairdryers.

This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
With your stay at ibis Styles Hamburg Alster City, you'll be connected to a shopping centre and within walking distance of Mundsburg Center. Free WiFi in public areas, a bar and breakfast (surcharge) are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • 8 minutes by car from Hamburg Messe and Congress and 8 minutes from Hamburg City Hall
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at ibis Styles Hamburg Alster City. Parking is available for a fee.

This Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11 AM.
Hotelbar – On-site bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 15 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11 AM on weekends; EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Hotelbar

Things to do

  • Shopping centre

Family friendly

  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable channels
  • IPod dock

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 13 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 9 for children
  • Self-parking fee: EUR 15 per night (in/out privileges)
  • Pet fee: EUR 13 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 2 star Superior, and is displayed on this page as 2.5 stars.

Property is also known as

ibis Styles Alster
ibis Styles Alster Hotel
ibis Styles Alster Hotel Hamburg City
ibis Styles Hamburg Alster City
ibis Styles Hamburg Alster City Hotel
ibis Styles Alster City Hotel
ibis Styles Alster City
ibis Styles Hamburg Alster City Hotel
ibis Styles Hamburg Alster City Hamburg
ibis Styles Hamburg Alster City Hotel Hamburg

ibis Styles Hamburg Alster City Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 138 out of 377 reviews
Rating 8 - Good. 184 out of 377 reviews
Rating 6 - Okay. 41 out of 377 reviews
Rating 4 - Poor. 8 out of 377 reviews
Rating 2 - Terrible. 6 out of 377 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Michele

Liked: Staff & service, property conditions & facilities
Great breakfast and spacious rooms.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Artelia GmbH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Good and clean
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very good. The distanze to U-bahn Hamburger Strasse is 350mt. The crew is very kindly and has everyday a smile for customers. The cleaness is eccellent and also in the hall you can find free tea,,water and coffee, if you need It.
Stayed 7 nights in Aug 2024
Verified

10/10 Excellent

Luz

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent hotel

The hotel is very clean, beds are very comfortable. We were on the first floor towards the street but could not hear anything from the street, neither from the neighbors. Very quiet. The front desk was outstanding. Very accommodating and helpful
Stayed 4 nights in Mar 2024
Verified

8/10 Good

Joerg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind service
Verified

8/10 Good

Verified traveller

Liked: Staff & service

Business-Hotel

Business Hotel. Room size acceptable. Bathroom and shower too small. Breakfast ok. Supermarket beside. All in all ok.
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Volker

Liked: Staff & service
Okay
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Tobias

Alles top zufriedenstellend
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Rene

Liked: Cleanliness, amenities, property conditions & facilities
Zimmer , sehr nettes Personal , sehr zuvorkommend,
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Birgit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super personale, service i top, rent og tiltagende og hyggeligt
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Ingrid

Liked: Cleanliness, amenities
Positiv Nettes Personal, Parklatz
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Saubere, geräumige Zimmer, nettes Personal, gutes Frühstück. Alles prima.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Kai

Liked: Cleanliness, amenities, property conditions & facilities
Zimmer war sauber und ordentlich. Das Bad war sauber, bis auf Sparflecken in den Ecken der Duschkabinentür. Der Duschkopf ließ sich nicht gut arretieren. Das Frühstück war ausreichend. Beim Käse keine Auswahl. Die Bratwürstchen sahen wenig appetitlich aus. Bei dem Preis dürfte es gerne etwas besser sein.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Majken

Liked: Cleanliness, staff & service, property conditions & facilities
Gode store sammenhængende værelser, der var pæne og rene. Sengene var dog ret hårde.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Klaus Hueg

Liked: Cleanliness, staff & service, room comfort
rent lækkert værelse
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles super.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten das Hotel zum zweiten Mal besucht. Da wir beim ersten Mal zufrieden waren mit unserem Zimmer und dem Personal. Das Hotel ist vom Hauptbahnhof leicht zu erreichen mit der U-Bahn. Ein Rewe ist direkt neben dem Hotel und ein kleines Stück höher an der Straße, gibt es einen Aldi Nord für die Selbstversorgung. Wir waren wieder zufrieden mit unserem Zimmer und dem Personal. Auch das Frühstück war gut. Es gab eine gute Auswahl an verschiedenen Brötchen, Aufschnitt, Marmelade usw. Alles in allem top.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hébergement correcte et calme
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Liane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nettes Personal.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Gitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fint og nyrenoveret

Hurtig og høflig check-in. Fint nyrenoveret værelse. God morgenmad. Tæt på U-bahn. Parkering i aflukket baggård. God græsk restaurant tæt på.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Timo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Siisti!

Upeat, vasta remontoidut huoneet.
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

Florian

Liked: Cleanliness
Leider war es sehr laut, da eine Großbaustelle in der Nähe ist. Die Unterkunft war ok.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Carmem Elisa

Liked: Property conditions & facilities, room comfort
Foi ótima. Somente esqueci de fazer check out. Não entreguei os cartões.
Stayed 2 nights in May 2025