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NYX Hotel Hamburg by Leonardo Hotels

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Photo gallery for NYX Hotel Hamburg by Leonardo Hotels

Restaurant
In-room safe, desk, soundproofing, free cots/infant beds
Self-parking (surcharge)
Reception
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Frankenstr. 16, Hamburg, Hamburg, 20097
  • Place, Hamburg Wholesale Market
    ‪12 min walk‬
  • Place, Mehr!-Theater am Großmarkt
    ‪12 min walk‬
  • Place, Hamburger Kunsthalle
    ‪3 min drive‬
  • Airport, Hamburg (HAM)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Comfort Twin Room

Comfort Twin Room | In-room safe, desk, soundproofing, free cots/infant beds

Comfort Twin Room

9.0 out of 10
Wonderful
(6 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Comfort Double Room

In-room safe, desk, soundproofing, free cots/infant beds

Comfort Double Room

8.8 out of 10
Excellent
(32 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Suite

In-room safe, desk, soundproofing, free cots/infant beds

Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Superior Double Room

In-room safe, desk, soundproofing, free cots/infant beds

Superior Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Suite (Heaven)

Suite (Heaven) | In-room safe, desk, soundproofing, free cots/infant beds

Suite (Heaven)

10.0 out of 10
Exceptional
(2 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

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About this property

NYX Hotel Hamburg by Leonardo Hotels

A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking.
NYX Hotel Hamburg by Leonardo Hotels offers 236 air-conditioned accommodations with laptop-compatible safes and free newspapers. A pillow menu is available. 32-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at NYX Hotel Hamburg by Leonardo Hotels. During your stay, you'll be within walking distance of Hamburg Wholesale Market. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include 2 meeting rooms, conference space and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Miniatur Wunderland and a few minutes from Jungfernstieg
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. 2 meeting rooms and coworking spaces are available.

WiFi is free in public spaces. Event space at this hotel measures 1152 square feet (107 square metres) and includes conference space. A fitness centre, a vending machine, and an arcade/games room are also featured at the luxury NYX Hotel Hamburg by Leonardo Hotels. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Hamburg hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
NYX Hotel Hamburg by Leonardo Hotels has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (EUR 24 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 21 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Art gallery
  • Gym

Family friendly

  • Arcade/game room
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 1,152 square feet of conference space
  • 2 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (122 centimetre wide door)
  • Magnifying mirror

More

  • 6 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21 per person
  • Covered self-parking fee: EUR 24 per night
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

NYX Hamburg Hotel
NYX Hamburg Hamburg
NYX Hamburg Hotel Hamburg

NYX Hotel Hamburg by Leonardo Hotels Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 344 out of 515 reviews
Rating 8 - Good. 138 out of 515 reviews
Rating 6 - Okay. 22 out of 515 reviews
Rating 4 - Poor. 4 out of 515 reviews
Rating 2 - Terrible. 7 out of 515 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Good room, great staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

JASHUA CHIRISH

Liked: Cleanliness, staff & service, amenities
Very good with all amenities and public transport is very near.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Libor

Liked: Cleanliness, staff & service, amenities
Roomy with a perfect bed.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved everything about this hotel ❤️!! The style, the fabulous bedroom, the fantastic breakfast and the amazing staff. I would recommend this hotel to anyone wishing to visit the beautiful city of Hamburg 🙂!!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Hannah May

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great hotel in an ideal spot to get around Hamburg. A few minutes walk from the nearest train stop and about 40 mins from Hamburg Airport.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Kim Oanh

Liked: Cleanliness, staff & service, amenities
The check-in and checkout went smooth. The room was clean and the breakfast was nice! The only downside was that you had to ask the staff each time you wanted to use the lift from the entrance to the reception. We stayed with our baby that needs a stroller. The area felt safe but a little bit boring. Overall a good hotel!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

The hotel is very aesthetic and it looks nice!
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Marc

Liked: Cleanliness, amenities, property conditions & facilities
Noisy central atrium when opened the window at night with music coming from below Comfy small room
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Friendly staff. A good base and value for money
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and friendly staff
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very clean hotel. Just stay for one night
Stayed 1 night in May 2025
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super new and modern place with amazing breakfast
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Vernon

Liked: Cleanliness, amenities, property conditions & facilities
Modern style
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Ollie

Liked: Cleanliness
Disliked: Amenities
Booked double but got two tiny singles. Beds were uncomfortable, staff at front desk never there, no room service. Industrial noises throughout the night.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

UFUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD LOCATION GREAT HOTEL GREAT SERVICES...
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel!

This hotel was just lovely. The hotel room was very spacious, and the huge bed was very comfortable. My favourite part was the rainfall shower! The location is excellent only being around the corner from Hammerbrook station (2 mins walk max) with connections to Hauptbahnhof that can take you anywhere. I would 100% stay here again !
Stayed 8 nights in Dec 2024
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing breakfast buffet!

I had a perfect stay at the NYX Hotel! Nice atmosphere, the room interior was well balanced and comfortable, the bathroom was modern and fresh, the bed was perfectly firm and the pillows were just as soft as I wanted them, and in addition to all this, the amazing breakfast buffet and candy in the lobby. 10/10 would recommend and visit again!
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Mathias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good, easy, nice. As always more or less. Go there 5-6 times a year.
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Dilara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War toll!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found this hotel last year, on my first trip to Hamburg. The staff is lovely and the hotel beautiful. I love how simple it is. The beds are super comfy too. The train into the city is just outside the door, but honestly it’s about a 20 minute walk to the city center and a safe walk at that. They have always been accommodating and helpful, even had my room ready early. Thanks for a wonderful stay!
Stayed 1 night in Dec 2024
Verified

8/10 Good

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities
Decent property, not my xh around it but close to metro station
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Ira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very cool vibe excellent place to stay

Was a bit skeptical as my taxi was getting closer looking at what is an industrial area. I walked in the sliding doors and instantly I knew it was just right. My room was very comfy and quiet. Would definitely recommend NYX Hotel Hamburg.
Stayed 2 nights in Feb 2024