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Garner Hotel Hamburg Nord by IHG

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Photo gallery for Garner Hotel Hamburg Nord by IHG

1 bedroom, hypo-allergenic bedding, soundproofing, free cots/infant beds
Reception
Exterior
Restaurant
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Pet-friendly
  • Housekeeping
  • Breakfast available
  • Free WiFi

Explore the area

View in a map
Steilshooper Allee 53, Hamburg, 22309
  • Place, Stadtpark
    ‪4 min drive‬
  • Place, Sporthalle Hamburg
    ‪6 min drive‬
  • Place, Miniatur Wunderland
    ‪13 min drive‬
  • Airport, Hamburg (HAM)
    ‪6 min drive‬

Room options

View all photos for Premium Room, 1 Queen Bed with Sofa bed (Family Room)

Premium Room, 1 Queen Bed with Sofa bed (Family Room) | 1 bedroom, hypo-allergenic bedding, soundproofing, free cots/infant beds

Premium Room, 1 Queen Bed with Sofa bed (Family Room)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed (Cosy)

1 bedroom, hypo-allergenic bedding, soundproofing, free cots/infant beds

Room, 1 Queen Bed (Cosy)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Single Bed (Cosy)

1 bedroom, hypo-allergenic bedding, soundproofing, free cots/infant beds

Room, 1 Single Bed (Cosy)

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, soundproofing, free cots/infant beds

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, soundproofing, free cots/infant beds

Premium Room, 1 Queen Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Garner Hotel Hamburg Nord by IHG

Hotel in Hamburg with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, self parking and a business centre. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers and multilingual staff assistance.
Garner Hotel Hamburg Nord by IHG offers 40 accommodations with a hairdryer and free toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. This Hamburg hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they enjoy the helpful staff at Garner Hotel Hamburg Nord by IHG. During your stay, you'll be within walking distance of City Nord. Free WiFi in public areas, a restaurant and a business centre are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a business centre and multilingual staff
  • 12 minutes by car from Hagenbeck Zoo and 14 minutes from Miniatur Wunderland
  • Dogs welcome for a fee
There's a restaurant on site. Public spaces have free WiFi. You'll find a business centre on site. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at Garner Hotel Hamburg Nord by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:30 AM.
Garner Hotel Hamburg Nord by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (EUR 5 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 15 per person
  • A restaurant

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 15
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 15

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Self-parking fee: EUR 5 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel City Nord
Novum Hotel City Nord
Garner Hamburg Nord Hamburg
Garner Hotel Hamburg Nord Hotel
Garner Hamburg Nord an IHG Hotel
Garner Hotel Hamburg Nord Hamburg
Garner Hotel Hamburg Nord Hotel Hamburg

Garner Hotel Hamburg Nord by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 20 out of 57 reviews
Rating 8 - Good. 20 out of 57 reviews
Rating 6 - Okay. 12 out of 57 reviews
Rating 4 - Poor. 3 out of 57 reviews
Rating 2 - Terrible. 2 out of 57 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Tammy, Montesano

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was very clean but super small, just barely enough room to move around in. It was super hot and there is no AC. Parking was sparse.
Stayed 1 night in Jun 2025

2/10 Terrible

Jorge

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible experience at this hotel

The rooms were so small my wife and I couldn't walk around the luggage towards the bathroom. No microwave, no fridge, thw room was not cleaned daily. the managers were not accomodating to requests as simple as warming a sandwich. Too much noise during the night from workers outside the building. All in all too expensive for the accommodations, service and location. Do not recommend it at all.
Stayed 8 nights in May 2025

10/10 Excellent

Raikhan

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Greau
Stayed 1 night in Mar 2025

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room good breakfast but not included.
Stayed 1 night in Feb 2025

10/10 Excellent

Mansoor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy
Stayed 2 nights in Feb 2025

10/10 Excellent

Carola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay near airport

We had a very pleasant stay. The hotel was clean and comfortable. The front desk was very friendly and helpful by taking delivery of our late luggage and arranging transportation to the airport.
Stayed 2 nights in Dec 2024

6/10 Okay

Nadja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War ok
Stayed 1 night in Jul 2025

8/10 Good

Petra

Liked: Cleanliness, staff & service, property conditions & facilities
Ich war sehr zufrieden, wollte in der Nähe feiern. Das Einzelzimmer hatte ein 1,20 Bett, was super war. Bad ist auch neuwertig. Klare Empfehlung!
Stayed 1 night in Jul 2025

4/10 Poor

Hossein

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Adelina

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Det fungere fint til familie på 4 inden flyrejse fra Hamburg
Stayed 1 night in Jul 2025

6/10 Okay

Ying

Stayed 2 nights in Jun 2025

8/10 Good

Natalie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Hagen

Stayed 2 nights in Jun 2025

10/10 Excellent

Leandro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Olaf

Stayed 1 night in May 2025

6/10 Okay

Nicole

Business traveller
Liked: Cleanliness
Leider ist die Geräuschgebung von den um dem Hotel anliegenden Gebäuden sehr hoch ! Also die Waschanlage lief bis 22 Uhr . Das Hotel selbst war zu unserer vollsten Zufriedenheit ! Personal war sehr nett und das Frühstück war echt gut !
Stayed 1 night in Jun 2025

10/10 Excellent

Annette

Stayed 1 night in May 2025

10/10 Excellent

Niklas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Frank

Liked: Cleanliness, amenities, property conditions & facilities
Zu kleine Zimmer, sehr eng.
Stayed 1 night in May 2025

6/10 Okay

Lilli

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Das Zimmer war sauber, nur für die Größe und Lage völlig überteuert.
Stayed 1 night in May 2025

10/10 Excellent

Sandra

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches und hilfsbereites Personal. Das Frühdtück war sehr gut und reichlich. Wir haben uns wohl gefühlt.
Stayed 2 nights in Apr 2025

6/10 Okay

Thomas

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
für eine Nacht ok
Stayed 1 night in Apr 2025