Premier Inn Hamburg City Alster

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Photo gallery for Premier Inn Hamburg City Alster

Standard Double Room | 1 bedroom, soundproofing, free WiFi
Lobby
Bar (on property)
Reception
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Breakfast available
  • Free WiFi

Explore the area

View in a map
Lübecker Straße 109, Hamburg, 22087
  • Hamburg City Hall
    ‪5 min drive‬
  • Miniatur Wunderland
    ‪6 min drive‬
  • Elbe Philharmonic Hall
    ‪7 min drive‬
  • Hamburg (HAM)
    ‪12 min drive‬

Room options

Standard Double Room

7.6 out of 10
Good
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

8.4 out of 10
Very good
(7 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

Family Triple Room

8.4 out of 10
Very good
(7 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Family Quadruple Room

  • 23 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Premier Inn Hamburg City Alster

Hotel in Hamburg with a 24-hour front desk
This smoke-free hotel features self parking, a 24-hour front desk and free Wi-Fi in public areas.
Premier Inn Hamburg City Alster offers 179 accommodations. Guests can surf the web using complimentary wireless Internet access.
During your stay at Premier Inn Hamburg City Alster, you'll be within walking distance of Mundsburg Center. Free WiFi in public areas, breakfast (surcharge) and self-parking (surcharge) are available.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include luggage storage
  • 5 minutes by car from Hamburg City Hall and 6 minutes from Miniatur Wunderland
Premier Inn Hamburg City Alster offers its guests a lift. Public spaces have free WiFi. For a fee, parking is available.

This Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 13 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 17.90 per person

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

More

  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:00 AM
Minimum check-in age - 16

Check-out

Check-out before 12:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 8.40 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17.9 per person
  • Covered self-parking fee: EUR 13 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Premier Hamburg City Alster
Premier Inn Hamburg City Alster Hotel
Premier Inn Hamburg City Alster Hamburg
Premier Inn Hamburg City Alster Hotel Hamburg

Premier Inn Hamburg City Alster Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 22 out of 60 reviews
Rating 8 - Good. 26 out of 60 reviews
Rating 6 - Okay. 10 out of 60 reviews
Rating 4 - Poor. 1 out of 60 reviews
Rating 2 - Terrible. 1 out of 60 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Job

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Providing kettle for tea
Stayed 4 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds were very comfy and rooms in general were great
Stayed 2 nights in Aug 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in, wasn’t at the hotel long to review everything but beds comfy
Stayed 1 night in Jul 2025

6/10 Okay

Nadine

Liked: Cleanliness, staff & service
It was a nice stay except for the view and noise from the construction
Stayed 1 night in Jul 2025

6/10 Okay

Wing-Hong Stephen

Liked: Staff & service, property conditions & facilities
Shower temperature not working properly. Soap dispenser set too high.
Stayed 3 nights in Jul 2025

2/10 Terrible

RIZA LEVEND

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel war extrem alt und schmutzig. Die Klimaanlage im Zimmer funktionierte nicht. Die Betten waren unbequem.
Stayed 2 nights in Jul 2025

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top für eine Nacht, in der ich da war
Stayed 1 night in Aug 2025

8/10 Good

Nicola

Travelled with family
Liked: Cleanliness, staff & service
Alles ok..
Stayed 2 nights in Aug 2025

8/10 Good

michele

Liked: Cleanliness, property conditions & facilities
Ok
Stayed 3 nights in Aug 2025

8/10 Good

Wynton

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Bjarte

Stayed 1 night in Jul 2025

8/10 Good

Sybille

Liked: Cleanliness, staff & service
Anbindung öffentliche Verkehrsmittel. Gastronomie in der direkten Umgebung
Stayed 3 nights in Aug 2025

10/10 Excellent

Nadine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren nur eine Nacht in HH. Der Empfang war sehr freundlich und wir haben uns wohl gefühlt. Für 14€ konnten wir unser vollgepacktes Auto (es ging am nächsten Tag weiter nach Dänemark) sich in die Tiefgarage stellen. Die U-Bahn ist gut zu Fuss erreichbar um Hamburg zu erkunden. Als Zwischenstopp werden wir dieses Hotel auf jeden Fall wieder nutzen.
Stayed 1 night in Aug 2025

6/10 Okay

Stephanie

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Betten für einen kurzen Aufenthalt vollkommen ok! Frühstück ok aber nichts besonderes. Mangel im Zimmer wurde am Empfang angesprochen und man uns wurde zugesagt, dies zu bereinigen. Dies war leider am späten Abend jedoch immer noch nicht erfolgt.
Stayed 1 night in Aug 2025

8/10 Good

Peter

Travelled with partner
Liked: Property conditions & facilities
Gute Anbindung an die Öffis. Check-in und Check-out unkompliziert. Frontoffice Personal sehr freundlich. Zimmer zweckmäßig. Klimaanlage defekt. Matratzen durchgelegen. Der Wasserkocher muss kürzlich entkalkt worden sein, aber danach nicht gespült. Der erste Kaffee war ein Hochgenuss... Teppiche in den Gängen sehr fleckig.
Stayed 2 nights in Aug 2025

6/10 Okay

Uwe

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Das Bett für zwei Personen war zu schmal. Matratze für den Mann zu weich. Ablagemöglichkeit zu wenig. Garderobe zu klein bzw nicht ausreichend. Haken für Jacken keine vorhanden. Großes Bad mit einer großen Dusche. Ablage für drei Personen im Bad such ausreichend.
Stayed 4 nights in Aug 2025

8/10 Good

Anja

Travelled with family
Liked: Cleanliness, staff & service, amenities
Ein gutes Hotel mit gutem Frühstück. Das Kopfkissen ist viel zu hart.
Stayed 3 nights in Aug 2025

8/10 Good

Casper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Emilie

Stayed 1 night in Jul 2025

6/10 Okay

VALERIAN

Liked: Room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Mandy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Das Hotel an sich war schon sehr gut. Parken ist gegen Aufpreis in der Tiefgarage möglich. Frühstück war ausreichend und sehr lecker. Aber... ich bin mit einem Kind angereist und wir haben Zimmernummer 1 bekommen. Das Zimmer war sauber und für 2 Personen ausreichend. Allerdings musste man fast betteln dass das Fenster geöffnet wird. Das war durch ein Fensterschloss gesichert und wenn das Fenster geöffnet war zog der Zigaretten Qual direkt ins Zimmer. Direkt vor dem Fenster war ein Raucherbereich. :( Ein absolutes NoGo wenn man mit einem Kind reist. Das Zimmer zu tauschen ging scheinbar auch nicht. Das hat mich etwas verärgert. Teilweise war das Personal sehr nett. Trotzdem war es ein schönes Hotel und ein (teilweise) schöner Aufenthalt.
Stayed 4 nights in Jul 2025

10/10 Excellent

Juergen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fahrrad in abgeschlossen Raum untergebracht, gutes Frühstück
Stayed 1 night in Jul 2025

6/10 Okay

Françoise

Travelled with group
Liked: Room comfort

Belle découverte de Hambourg

Chambre confortable. Dommage que la vue donnait sur les poubelles de l'hôtel, que le coffre-fort ne fonctionnait pas ( une simple reininitialisation suffisait) et que le service de ménage etait inexistant. Nous aurions bien changé de serviettes pendant ces 3 jours. Avantage : la proximité par transports publics du centre et du Kalpnagel où nous sommes aller voir un concert folk, et du lac Alster à pieds. Beau pount de départ de balades.
Stayed 3 nights in Jul 2025

8/10 Good

Nikola, Oldenburg

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Das Hotel ist völlig in Ordnung für den Preis. Typischer Hotel der Kategorie.
Stayed 1 night in Jul 2025

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025