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Waterfront Hotel Downtown Burlington

3.0 star property

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Photo gallery for Waterfront Hotel Downtown Burlington

Lunch and dinner served
Indoor pool
Staircase
Interior
Fireplace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
2020 Lakeshore Road, Burlington, ON, L7R4G8
  • Place, Spencer Smith Lakefront Park
    ‪1 min walk‬
  • Place, Burlington City Hall
    ‪3 min walk‬
  • Place, Burlington Art Centre
    ‪6 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (City View)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed (City View)

8.4 out of 10
Very good
(58 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Park View)

Superior Room, 1 King Bed (Park View) | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Superior Room, 1 King Bed (Park View)

8.4 out of 10
Very good
(161 reviews)
  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (City View)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds (City View)

8.6 out of 10
Excellent
(56 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds (Park View)

Superior Room, 2 Queen Beds (Park View) | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Superior Room, 2 Queen Beds (Park View)

8.6 out of 10
Excellent
(119 reviews)
  • 30 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Waterfront Hotel Downtown Burlington

Hotel in Burlington with 24-hour fitness centre and 24-hour business centre
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and self parking. Housekeeping is available on request.
Waterfront Hotel Downtown Burlington offers 129 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

This Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The shopping around Waterfront Hotel Downtown Burlington gets high marks from our customers. During your stay, you're just a quick walk from Spencer Smith Lakefront Park. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the proximity to shopping and the clean guestrooms
  • Steps from Spencer Smith Lakefront Park and 3 minutes on foot from Lake Ontario
  • Pets welcome for a fee
Waterfront Hotel Downtown Burlington offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 5005 square feet (465 square metres) and includes conference space. The business-friendly Waterfront Hotel Downtown Burlington also features multilingual staff, a fireplace in the lobby, and laundry facilities. Parking is available for a fee.

The Port House Social Bar – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 22 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Port House Social Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5,005 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CAD 22.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Waterfront Hotel Downtown Burlington Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1343 out of 2459 reviews
Rating 8 - Good. 603 out of 2459 reviews
Rating 6 - Okay. 303 out of 2459 reviews
Rating 4 - Poor. 108 out of 2459 reviews
Rating 2 - Terrible. 102 out of 2459 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

David

Stayed 2 nights in Oct 2025

6/10 Okay

Natalie

Stayed 1 night in Oct 2025

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy this property as it overlooks Lake Ontario and Burlington skyway bridge. The waterfront promenade is delightful to walk along both during daytime and in the evening. The hotel property has a lovely dining room and patio overlooking the waterfront. The included breakfast is better than most.
Stayed 1 night in Oct 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was really welcoming, helpful and thorough.
Stayed 1 night in Oct 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

William Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the hotel, the views of Lake Ontario, and the park right next door.
Stayed 1 night in Oct 2025

10/10 Excellent

Sylvia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will be back again to this hotel, quite,safe,clean
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, amazing rooms, a lot to do around!
Stayed 1 night in Oct 2025

8/10 Good

Dedena

Stayed 1 night in Oct 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Oct 2025

10/10 Excellent

Gabrielle

Stayed 1 night in Oct 2025

10/10 Excellent

Dario

Stayed 2 nights in Oct 2025

10/10 Excellent

Elizabeth, Columbus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here once a year on annual vacation for many years. Possibly the best stay yet! The housekeeping staff were excellent at keeping everything clean and tidy while not banging around super early.
Stayed 3 nights in Oct 2025

10/10 Excellent

Karen

Stayed 1 night in Oct 2025

8/10 Good

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location on the lake next to the park and close to restaurants. The bed was very comfortable but the bathroom could use some maintenance.
Stayed 1 night in Oct 2025

6/10 Okay

Beverly

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Lewis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel , rooms clean, hotel staff pleasant
Stayed 1 night in Jul 2025

8/10 Good

Mikaila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was probably my fifth time staying here and I’ve always felt safe and always loved my stay. However, the room I stayed in this time has some improvements to do in terms of cleanliness.
Stayed 1 night in Oct 2025

8/10 Good

George

Stayed 1 night in Oct 2025

6/10 Okay

Lucy

Travelled with family
Disliked: Property conditions & facilities
The location right next to Lake Ontario is excellent and is probably the best thing about this hotel. Also very close to shops and restaurants around downtown Burlington. The rooms look like they're in need of an upgrade (stained carpets, a chair with peeling upholstery, cracked toilet bowl). The walls were not particularly sound-proof and unfortunately, we were woken up in the middle of the night by noise coming from the room next to us. The receptionists that we came in contact with were not particularly warm, but everyone was respectful. We checked out a day early.
Stayed 2 nights in Oct 2025

8/10 Good

Donald

Liked: Staff & service
The waterfront walk is very nice. The room was quiet and the staff are friendly. Didn't use the gym or laundry
Stayed 1 night in Oct 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in Oct 2025

8/10 Good

Carmen

Travelled with partner
On the waterfront Breakfast included Close to Burlington Performing Arts Centre
Stayed 1 night in Oct 2025

10/10 Excellent

Mary jo

Stayed 1 night in Oct 2025

6/10 Okay

Deborah

Liked: Staff & service
Disliked: Property conditions & facilities
Older hotel
Stayed 1 night in Sep 2025