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Steigenberger Marhaba Thalasso

5.0 star property

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Photo gallery for Steigenberger Marhaba Thalasso

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Property video
Exterior
Reception
Regional cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • On private beach
  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Avenue Moncef Bey, Hammamet, 8050
  • Place, Pupput Archaeological Site
    ‪3 min drive‬
  • Place, Dar Sebastien International Cultural Center
    ‪5 min drive‬
  • Place, Yasmine Beach
    ‪10 min drive‬
  • Airport, Enfidha (NBE)
    ‪41 min drive‬

Room options

View all photos for Superior Room

Garden view

Superior Room

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bungalow

Bungalow | Minibar, in-room safe, desk, blackout curtains

Bungalow

8.4 out of 10
Very good
(7 reviews)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Superior Room, Sea View

Superior Room, Sea View | View from room

Superior Room, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Bungalow Deluxe

Bungalow Deluxe | Minibar, in-room safe, desk, blackout curtains

Bungalow Deluxe

  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds

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About this property

Steigenberger Marhaba Thalasso

Catch some rays on Steigenberger Marhaba Thalasso's private sand beach, pamper yourself at the full-service spa or enjoy surfing/body boarding.
Steigenberger Marhaba Thalasso offers 371 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include bathrobes, slippers, bidets and complimentary toiletries. This Hammamet hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a private beach, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Marhaba Thalasso & Spa. Services include deep-tissue massages, hot stone massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and thalassotherapy. The spa is open daily.
During your stay at Steigenberger Marhaba Thalasso, you'll be within walking distance of Pupput Archaeological Site. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Enjoy Regional cuisine while dining at Carthage
  • Take a swim in the indoor and outdoor pools
  • Indulge with body wraps, thalassotherapy or Thai massages at Marhaba Thalasso & Spa
  • Services include a free children's club, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a private beach, tennis courts and a gym
  • Just a 5-minute drive from Hammamet Beach and a few minutes from Pupput Archaeological Site
  • Airport shuttle service available for a fee
Some rates at Steigenberger Marhaba Thalasso are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Steigenberger Marhaba Thalasso such as a complimentary children's club and an outdoor pool.

Free breakfast is served. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a children's pool, a steam room and a fitness centre. Self parking is free.

This 5-star Hammamet hotel is smoke free.

Guests are served a free buffet breakfast.
Carthage – This restaurant specialises in Regional cuisine.
Bella Vita – This restaurant specialises in Italian cuisine. Open daily.
Fisherman – This restaurant specialises in Mediterranean cuisine. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Steigenberger Marhaba Thalasso are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and non-alcoholic beverages included
Number or type of beverages limited at one or more venues

Land activities

Fitness facilities
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bella Vita
  • Carthage
  • Fisherman

Things to do

  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Outdoor pool
  • Parasailing
  • Personal motorised watercraft
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Steam room
  • Surfing/bodyboarding
  • Tennis
  • Tennis lessons
  • Volleyball
  • Water skiing
  • Windsurfing

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Barbecue grill
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Steigenberger Marhaba Thalasso

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Day (25 December) Gala Dinner per child: TND 75.00
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: TND 1.00 per accommodation, per stay
  • Tourism fee: TND 12.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: TND 160 per vehicle (one-way)
  • Airport shuttle fee per child: TND 160 (one-way)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Steigenberger Marhaba Thalasso offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 0009406jam000
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Riu Marhaba
Hotel Riu Palace Hammamet
Steigenberger marhaba thalasso Hotel Hammamet
Hotel Riu Palace Marhaba
Riu Marhaba Palace
Riu Palace Hammamet Marhaba
Riu Palace Hotel Hammamet
Riu Palace Marhaba
Riu Palace Marhaba Hammamet
Steigenberger marhaba thalasso Hotel
Steigenberger marhaba thalasso Hammamet
Steigenberger marhaba thalasso
Hotel Palace Hammamet Marhaba
Hotel Riu Palace Hammamet Marhaba
Steigenberger Marhaba Thalasso
Steigenberger marhaba thalasso Hotel
Steigenberger marhaba thalasso Hammamet
Steigenberger marhaba thalasso Hotel Hammamet

Steigenberger Marhaba Thalasso Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 68 out of 153 reviews
Rating 8 - Good. 44 out of 153 reviews
Rating 6 - Okay. 17 out of 153 reviews
Rating 4 - Poor. 11 out of 153 reviews
Rating 2 - Terrible. 13 out of 153 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Kaenat

Travelled with group
The stay was nit good initially. We were promised an upgrade and instead received a downgrade to one room and room view. Towels and gowns were ripped and stained. Bad smell in bathroom. Mugs and cups not provided for 3rd resident. When we asked, a dirty mug was delivered. There was a spark from the socket when we tried to charge our device. They ran out of slippers. Breakfast was bland. Room service was poor with uncooked potato chips, bland food and garlic skin in the pasta. Spa masseuse refused to deliver a massage despite us paying for it. Poor quality toilet paper. Only one room key given initially. It took a lot of complaining and escalating for them to change our rooms.
Stayed 3 nights in Dec 2025

8/10 Good

Wassim

Liked: Cleanliness, staff & service, property conditions & facilities
Good overall
Stayed 10 nights in Dec 2025

8/10 Good

Gordon

Liked: Room comfort

Great - but some improvements needed

The staff and food were the best elements of the trip. The staff were unfailingly helpful and friendly. The food was excellent and good to see Tunisian options available. Some parts of the hotel in need of refurbishment and are looking very tired. Our bungalow room has loose curtain rails, loose soap dispensers, little holes in the curtains and the minibar fridge was rusty - not what you expect from 5* accommodation.
Stayed 5 nights in Sep 2025

8/10 Good

Lisa, Raleigh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nothing unique, restaurant was nice, buffet was laid out very well and staff very nice, not all speak english, so there was some issues with languages. Bed was nice, room had ussues, especially air conditioner, but we mived the bed to the middle of the room to sleep somewhat cool.
Stayed 7 nights in Jul 2025

4/10 Poor

Vanda

Disliked: Cleanliness, property conditions & facilities, room comfort

Needs lots of improvement

I recently had the opportunity to stay at the Steigenberger Marhaba Thalasso Hotel in Hammamet, Tunisia, a property with great potential and a beautiful architectural structure. However, I feel compelled to share a number of serious concerns observed during my stay, with the hope that you will consider taking appropriate action. The in-room air conditioning is centrally controlled, leaving guests unable to adjust the temperature according to their comfort. The bathrooms are not equipped with a window, fan, or aspirator, which creates obvious issues with ventilation and hygiene. There is no business corner available to guests — not even a single computer or printer, which today should be a basic amenity in a hotel of this category. After restaurant hours, there is no vending machine or service point available to purchase a drink or snack. In-room information is severely lacking: no directory, no internal phone list, and no guide to services or emergency contact numbers. The general cleanliness is below standard. The room carpets and those in the hallways are worn out, smelly, and visibly stained — a clear sign of neglect. The housekeeping staff, although doing their best, seem to lack adequate equipment, such as professional vacuum cleaners or proper cleaning tools, which hinders their efficiency. It is apparent that the hotel is understaffed and that the existing team is overextended. This impacts both service quality and overall guest experience.
Stayed 9 nights in Apr 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Miss

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Last minute booking

Made a last minute booking after arriving to find our original hotel was less than optimal. Asked to view a room and was shown an obviously deluxe room, much more nicer than the room we actually got wheh booking which left us feeling a bit cheated. However, other than this, it was a lovely stay. Super friendly staff, nothing is too much trouble. Pleasant areas. Breakfast was included and was very nice, though exactly the same every day - would have been nice to have some variety. The entertainment team were incredible, shout out to Lilo, Mike and Alex. They were very good with my 11 year old son and whilst they encouraged me to join in the activities, they didnt push it when i said no! All in all a pleasant stay and would return.
Stayed 7 nights in Apr 2025

10/10 Excellent

Abdelkader, Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean place
Stayed 3 nights in Mar 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

2/10 Terrible

Olivia

Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort

Meh

Mixed customer service and food had mould on it.
Stayed 5 nights in Feb 2025

4/10 Poor

Fd

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Definitely not a 5 star hotel , Staff were kind enough to upgrade the room however there was plugged drains, carpets in hallways definitely need an upgrade the whole decors feels outdated. Overall disappointing experience. I will never book an hotel with non refundable conditions based on my experience.
Stayed 1 night in Feb 2025

10/10 Excellent

Saman

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 5 nights in Dec 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Of the 4 hotels I stayed during my 2 week stay, this was head and shoulders above any I visited and stayed at.
Stayed 2 nights in Nov 2024

6/10 Okay

Mohammed

Liked: Cleanliness
Stayed 5 nights in Oct 2024

2/10 Terrible

Al

Disliked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

6/10 Okay

Liam

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 7 nights in Aug 2024

6/10 Okay

Syed

The property is dated. It’s a three star compared to all inclusive in Mexico for example. The room layout was fine. Air conditioning was on constantly but couldn’t bring temperature below 22.5 on the thermostat. The sheets were moist with humidity. We were sweating inside the room. I asked for a fan and this was provided right away. The electric kettle had to be changed twice but was replaced immediately. An iron was provided on request. There were ants everywhere. I reported it. Whatever they did sorted the issue. The beach was fantastic. Pretty well nice powder sand and one can walk in quite a ways into the sea. No seaweed nothing. One day the beach keeper was taking the sand near where my son was building a sandcastle and he was smoking while doing it and the wind was blowing the smoke at us and then he threw the butt right where we were and I asked him why he did that and picked it up myself and threw it away and collected five others. The shower door was fault and kept banging shut. I thought it would shatter. The bathroom door kept swinging open with its full weight and hitting the shower door. Had to bunch up a towel to act as door stop. Very annoying. Fortunately there were no bugs. No mosquitoes were encountered at all which was nice. Hammamet Medina old and new and the marina are quite close. And a short drive away. There was no room service. The water is non-potable and so washing baby bottles and the logistics of that were tedious.
Stayed 8 nights in Jul 2024

8/10 Good

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Aneeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property and kind staff. Food is the same as most resorts salads, meat, fish, even one or two vegan options which was a nice surprise. The spa is good but it didn't blow me away but still worth a massage. The only area I didn't like was that these is no real peaceful area in the main hotel or the back towards the beach other than at the front of the hotel where there are bungalows near the car park.naturally there is music from the pool, evening entertainment etc.I ended up in the bungalows near the car park which provides some peace and quiet but then you miss the view. For three nights it was ok.
Stayed 4 nights in Sep 2023

10/10 Excellent

Kais

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel - clean, nice pool, by great beach - food was good for an all inclusive
Stayed 4 nights in May 2023

8/10 Good

Issam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022

8/10 Good

Aida

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2022

10/10 Excellent

Lidia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every person made an effort to make you feel welcomed. Very friendly
Stayed 11 nights in Feb 2022