See all properties

Haibay hotel

4.0 star property

Choose dates to view prices

Photo gallery for Haibay hotel

Exterior
Minibar, in-room safe, desk, blackout curtains
Business centre
Bar (on property)
Minibar, in-room safe, desk, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
27 Hàng Bông, Hanoi
  • Place, Hoan Kiem Lake
    ‪3 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout curtains

Superior Double Room

9.0 out of 10
Wonderful
(8 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Superior Double Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room, 1 King Bed

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Double Room, 1 King Bed, Balcony, City View

Minibar, in-room safe, desk, blackout curtains

Premier Double Room, 1 King Bed, Balcony, City View

8.0 out of 10
Very good
(4 reviews)
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double or Twin Room, Balcony, City View

Minibar, in-room safe, desk, blackout curtains

Executive Double or Twin Room, Balcony, City View

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Suite, 2 Bedrooms, Balcony, City View

Family Suite, 2 Bedrooms, Balcony, City View | Minibar, in-room safe, desk, blackout curtains

Family Suite, 2 Bedrooms, Balcony, City View

  • 45 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Family Triple Room, 2 Bedrooms, Balcony, City View

Family Triple Room, 2 Bedrooms, Balcony, City View | View from room

Family Triple Room, 2 Bedrooms, Balcony, City View

8.8 out of 10
Excellent
(3 reviews)
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Minibar, in-room safe, desk, blackout curtains

Deluxe Double or Twin Room

  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Quadruple Room, City View

Family Quadruple Room, City View | Minibar, in-room safe, desk, blackout curtains

Family Quadruple Room, City View

  • 45 sq m
  • City view
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Single Beds

Similar properties

Reception
Hanoi Brilliant Hotel and Spa
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.7 out of 5, Exceptional, 678 reviews
Hanoi Brilliant Hotel and Spa

About this property

Haibay hotel

Hotel with 2 restaurants, 6-minute walk to Hoan Kiem Lake
This hotel features 2 restaurants, a full-service spa and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a rooftop terrace and a business centre.
Haibay hotel offers 34 air-conditioned accommodations with minibars and a safe. 40-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and fans. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has couples treatment room(s). Services include hot stone massages, Thai massages and manicures and pedicures. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Haibay hotel. During your stay, you're just a quick walk from Hoan Kiem Lake. You'll find features such as free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Continental breakfast served daily for a fee
  • Indulge with manicures and pedicures or massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Just a 4-minute walk from St. Joseph's Cathedral of Hanoi and 6 minutes on foot from Hoan Kiem Lake
  • Airport shuttle service available for a fee
Haibay hotel offers its guests a full-service spa. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and a meeting room are available. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Haibay hotel. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:30 AM.
On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
On-site venue No. 2 – This restaurant specialises in local and international cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 per person
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Thai massages

Accessibility

  • Hardwood flooring in room
  • Lift

More

  • Built in 2017
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Fan
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 450000.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 10 per person
  • Airport shuttle fee: USD 25 per vehicle (one-way)
  • Rollaway bed fee: USD 450000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Haibay hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Haibay hotel Hanoi
Haibay Hanoi
Haibay
Haibay hotel Hotel
Haibay hotel Hanoi
Haibay hotel Hotel Hanoi

Haibay hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 135 out of 236 reviews
Rating 8 - Good. 70 out of 236 reviews
Rating 6 - Okay. 22 out of 236 reviews
Rating 4 - Poor. 6 out of 236 reviews
Rating 2 - Terrible. 3 out of 236 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location staff and rooms.
Stayed 2 nights in Sep 2025

10/10 Excellent

PHAP

Stayed 1 night in Sep 2025

10/10 Excellent

Nikki

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. The bed was good and clean to sleep in. We enjoyed the breakfast each morning which gave us energy for the day. We were also able to order my breakfast to go when we checked out early. Thank you staff!
Stayed 4 nights in Sep 2025

10/10 Excellent

mya

Stayed 1 night in Sep 2025

10/10 Excellent

Alexandra, Provo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really good, specially the stuff, they go to the extra mile to make you feel happy. Really nice people. I’m so grateful that I choose this hotel and I will go back for sure
Stayed 3 nights in Aug 2025

10/10 Excellent

Cesar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of food options and the bed being a King size it is big space for a couple to sleep on. Highly recommend it!
Stayed 2 nights in Aug 2025

10/10 Excellent

Filip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great location, Staff were amazing especially Cherry who went above and beyond to make my stay comfortable. 😁
Stayed 3 nights in Jul 2025

10/10 Excellent

Filip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is excellent and the staff are excellent also especially Cherry she is beautiful inside and out and was always looking to make my stay better 😊😊
Stayed 2 nights in Jul 2025

8/10 Good

Shiferaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You have a wonderful friendly service
Stayed 7 nights in May 2025

6/10 Okay

Dong Chul

Business traveller

Not happy ..

6 days I stayed this hotel for my business trip. It was not so good. Sometimes didn't clean my room, sometimes room card key was not working properly, sometimes room smells... etc.
Stayed 6 nights in Apr 2025

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a comfortable and budget-friendly place to stay for a 5 to 7-day trip.
Stayed 5 nights in Mar 2025

10/10 Excellent

BERNADETTE, UNION CITY

Travelled with family
Liked: Cleanliness, amenities
We didn’t have difficulty communicating with the staff. They were very courteous and helpful. The hotel’s breakfast was excellent for its price. The hotel’s location is very accessible.
Stayed 3 nights in Feb 2025

8/10 Good

Beverley

Liked: Cleanliness, staff & service, room comfort

Slightly old but good hotel

Hotel is in a great location and very clean. It’s is a very old hotel though, so looks quite dated.
Stayed 3 nights in Mar 2025

4/10 Poor

Jarrard

Disliked: Staff & service, room comfort

Rooms at back are quiet but beds are very hard!

The Hotel is much more dated than the pictured appear. They've done a great job on the wide angles lenses too as it was fairly squishy. The reception staff had fairly poor English, which I understand its not an English speaking country, but compared to other hotels it was noticeably worse. The bed was also about the same firmness as a commercial airline economy seat. So if you don't like hard beds look elsewhere.
Stayed 1 night in Mar 2025

6/10 Okay

BERNADETTE, UNION CITY

Travelled with family
Liked: Staff & service, property conditions & facilities
Great location and courteous and friendly staff.
Stayed 1 night in Mar 2025

10/10 Excellent

dâvid y Carol, Puerto de la Cruz

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very good specialy the young man at breakfast. The wood floor and walls so nice and good quality. Location is super super good
Stayed 3 nights in Feb 2025

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing.
Stayed 3 nights in Jan 2025

6/10 Okay

Piyush

Stayed 1 night in Dec 2024

6/10 Okay

Mr

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Cheap, central and OK

Cheap, easy, central, bit old and tatty reflected in price. Overall OK.
Stayed 5 nights in Dec 2024

8/10 Good

Simon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good room layout. friendly and helpful staff.
Stayed 6 nights in Nov 2024

6/10 Okay

Christopher

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
smoking smoke filtered from other rooms to my room.should enforce non smoking rule. thin walls between room. can hear next door conversations.
Stayed 1 night in Oct 2024

6/10 Okay

Christopher

Travelled with family
Liked: Cleanliness, staff & service
All good except someone smoke in a non smoking room and my room can smell smoke early in the morning. Staff should be more strict to enforce no smoking rule.
Stayed 2 nights in Nov 2024

10/10 Excellent

Suzan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hidden Gem!

This hotel is a real gem! It’s not big, but it’s super cute, centrally located and very comfortable! Excellent breakfast and the staff is extremely accommodating. Special thanks to Cherry for her help and kindness! This hotel is better than many of the four star hotels in the area.
Stayed 2 nights in Oct 2024

6/10 Okay

Dong Chul

Business traveller
Liked: Staff & service
Stayed 6 nights in Oct 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024