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Hanoi Prime Garden Hotel & Spa

3.5 star property

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Photo gallery for Hanoi Prime Garden Hotel & Spa

Breakfast area
Classic Double or Twin Room | Premium bedding, Select Comfort beds, minibar, in-room safe
Premium bedding, Select Comfort beds, minibar, in-room safe
Shower, rainfall showerhead, free toiletries, hair dryer
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Laundry

Explore the area

Map
36-38 Hang Huong, Hoan Kiem, Hanoi, Hoan Kiem, 844
  • Hanoi Old Town Night Market
    ‪10 min walk‬
  • Hoan Kiem Lake
    ‪10 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪10 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Premium bedding, Select Comfort beds, minibar, in-room safe

Executive Double or Twin Room

  • 27.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, City View

Premium bedding, Select Comfort beds, minibar, in-room safe

Family Room, City View

  • City view
  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Deluxe Double or Twin Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Double or Twin Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Premium bedding, Select Comfort beds, minibar, in-room safe

Classic Double or Twin Room

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Senior Suite, Balcony

Senior Suite, Balcony | Premium bedding, Select Comfort beds, minibar, in-room safe

Senior Suite, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, City View

Family Suite, City View | Premium bedding, Select Comfort beds, minibar, in-room safe

Family Suite, City View

  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About this property

Hanoi Prime Garden Hotel & Spa

Hotel with a full-service spa, a short walk to Hanoi Old Town Night Market
A full-service spa, a 24-hour business centre and spa services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, a meeting room and concierge services are on-site.
Hanoi Prime Garden Hotel & Spa offers 46 air-conditioned accommodations with minibars and a safe. Select Comfort beds feature premium bedding. 42-inch plasma televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Prime Garden Spa. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily. There are hot springs/mineral springs on site.
During your stay at Hanoi Prime Garden Hotel & Spa, you're just a quick walk from Hanoi Old Town Night Market. Free WiFi in public areas, a full-service spa and a 24-hour business centre are available.
  • Free WiFi
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 15-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market
Hanoi Prime Garden Hotel & Spa offers its guests a full-service spa. WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Spa services, tour/ticket assistance, and concierge services are also featured at the business-friendly Hanoi Prime Garden Hotel & Spa.

This 3.5-star Hanoi hotel is smoke free.

24-hour room service is available.

Languages

Chinese (Mandarin), English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking options include a carport

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting room

Full-service spa

  • Hot tub
  • Hot/mineral springs
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Express check-in available
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hanoi Prime Garden & Spa Hanoi
Hanoi Prime Garden Hotel & Spa Hotel
Hanoi Prime Garden Hotel & Spa Hanoi
Hanoi Prime Garden Hotel & Spa Hotel Hanoi

Hanoi Prime Garden Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 5 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 1 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

9.6/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Khách sạn địa điểm tốt,thuận tiện đi lại và rất nhiều đồ ăn đường phố ngay bên cạnh như bún chả,bún ngan...
Stayed 1 night in Jul 2020

10/10 Excellent

Lisa, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nicest hotel I have ever stayed in Vietnam. During Covid 19, many hotels closed and almost hotels maintained with minimum service. However Prime Garden hotel and spa was super nice, clean and lovely. We saw only this hotel having so many guests in Hanoi. Now I understand why after spending 1 weeks stayed with this hotel
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2020

10/10 Excellent

Noureddine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020

4/10 Poor

Verified traveller

Stayed 4 nights in Jan 2020

8/10 Good

ぴょん, 奈良県　日本

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルの場所を探すのにタクシー降りてから30分くらい探し続けました。またお湯が適温になるまでかなり時間がかかりました。総合的には良かったです。あ、近くにあるKARAOKEはボッタクリなので要注意です。
Stayed 3 nights in Jan 2020

10/10 Excellent

HONOKA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020