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Aquila Atlantis Hotel

5.0 star property
VIP Access

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Photo gallery for Aquila Atlantis Hotel

Outdoor pool
Reception
Reception hall
Executive Room, Harbour View | Minibar, in-room safe, desk, soundproofing
Lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Spa
  • Room service

Explore the area

View in a map
2 Ygias Street, Heraklion, Crete Island, 71202
  • Heraklion Archaeological Museum
    ‪2 min walk‬
  • Heraklion Town Hall
    ‪5 min walk‬
  • Heraklion Port
    ‪7 min walk‬
  • Heraklion (HER-Nikos Kazantzakis)
    ‪4 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Family Room, City View

Minibar, in-room safe, desk, soundproofing

Family Room, City View

  • 35 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Double Room (Urban View)

Minibar, in-room safe, desk, soundproofing

Classic Double Room (Urban View)

8.6 out of 10
Excellent
(9 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Business Room, City View

Minibar, in-room safe, desk, soundproofing

Business Room, City View

8.6 out of 10
Excellent
(4 reviews)
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Executive Room, Harbour View

Executive Room, Harbour View | Minibar, in-room safe, desk, soundproofing

Executive Room, Harbour View

8.8 out of 10
Excellent
(14 reviews)
  • 26 sq m
  • Harbour view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room, Harbour View

Superior Room, Harbour View | Minibar, in-room safe, desk, soundproofing

Superior Room, Harbour View

8.0 out of 10
Very good
(4 reviews)
  • 26 sq m
  • Harbour view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room, Harbour View

Minibar, in-room safe, desk, soundproofing

Deluxe Room, Harbour View

9.8 out of 10
Exceptional
(6 reviews)
  • 26 sq m
  • Harbour view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, soundproofing

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Single Room (Urban View)

Minibar, in-room safe, desk, soundproofing

Classic Single Room (Urban View)

9.0 out of 10
Wonderful
(7 reviews)
  • 20 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed OR 1 Single Bed

View all photos for Grand Suite, Harbour View

Grand Suite, Harbour View | Minibar, in-room safe, desk, soundproofing

Grand Suite, Harbour View

10.0 out of 10
Exceptional
(1 review)
  • 90 sq m
  • 1 bedroom
  • Harbour view
  • Sleeps 3
  • 1 King Bed

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About this property

Aquila Atlantis Hotel

Luxury hotel with full-service spa and 24-hour fitness centre
This hotel features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a snack bar/deli are on-site.
Aquila Atlantis Hotel offers 164 air-conditioned accommodations with minibars and espresso makers. 40-inch plasma televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aegeo.
Our customers tell us that they can't get enough of the sightseeing around Aquila Atlantis Hotel. During your stay, you're just a quick walk from Heraklion Archaeological Museum. Free WiFi in public areas, free self-parking and a free manager's reception are available.
  • Free WiFi
  • Free self-parking
  • Enjoy Mediterranean cuisine while dining at Main Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge in a treatment at the full-service spa
  • Services include babysitting, free supervised childcare and dry cleaning/laundry
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the local sightseeing and the clean guestrooms
  • Steps from Heraklion Archaeological Museum and 12 minutes on foot from Heraklion Port
Aquila Atlantis Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Aquila Atlantis Hotel. Self parking is free.

Smoking is allowed in designated areas at this 5-star Heraklion hotel.

The hotel hosts a free manager's reception daily.
Main Restaurant – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 17 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Main Restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch plasma TV with cable channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 1039K015A0001500
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Aquila Atlantis
Aquila Atlantis Heraklion
Aquila Atlantis Hotel
Aquila Atlantis Hotel Heraklion
Atlantis Aquila
Atlantis Hotel Aquila
Hotel Aquila Atlantis
Aquila Atlantis Hotel Crete/Heraklion
Atlantis Hotel Heraklion
Aquila Atlantis Hotel Hotel
Aquila Atlantis Hotel Heraklion
Aquila Atlantis Hotel Hotel Heraklion

Reviews

Aquila Atlantis Hotel Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 627 out of 1002 reviews
Rating 8 - Good. 287 out of 1002 reviews
Rating 6 - Okay. 62 out of 1002 reviews
Rating 4 - Poor. 15 out of 1002 reviews
Rating 2 - Terrible. 11 out of 1002 reviews

Reviews

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location was close to the airport and noisy.
Stayed 1 night in Jun 2025

6/10 Okay

heather margaret

Travelled with partner
Disliked: Staff & service, property conditions & facilities
A very average hotel with poorly trained staff.
Stayed 5 nights in May 2025

10/10 Excellent

Uma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Has a person at reception 24 hours. Walking distance from city center. Very close to restaurants and shops. There are 2 super markets in walking distance. Very close to Heraklion port.
Stayed 3 nights in May 2025

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the location and hotel was wonderful - rooms and staff. The shower was amazing!
Stayed 2 nights in May 2025

10/10 Excellent

Carey

Stayed 1 night in May 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Stephen, Amsterdam

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are nice and well appointed. Pool on the roof was fantastic and offered great views of the city and Harbour.
Stayed 1 night in May 2025

10/10 Excellent

Ahmad

Stayed 4 nights in Apr 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is not far from the port or the airport. The staff were professional and very helpful.
Stayed 3 nights in May 2025

10/10 Excellent

Michael

M
Stayed 1 night in May 2025

8/10 Good

Angie & Klaus

Stayed 2 nights in Apr 2025

10/10 Excellent

Ann Marie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel near everything

Beautiful hotel close to the airport, the port, and the city. The staff were super helpful. The rooms were great with great bathrooms
Stayed 1 night in Apr 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Close and convenient to airport. Very friendly and helpful staff. Dinner was excellent.
Stayed 1 night in Apr 2025

10/10 Excellent

Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aquila Atlantis Hotel is a lovely hotel with friendly staff. We enjoyed our breakfast each morning and the options available were very good. Our room was spacious with comfortable beds. A building next to the hotel was being renovated/rebuilt and caused noise on some of the mornings we were there even with the window closed. Apart from that the hotel was quiet. We were disappointed that the air conditioning wasn’t available as the room got hot at night. We couldn’t leave the window open because of the building work. We were offered a fan, however. The bathroom was very nice but its layout was a bit strange as the toilet was in the shower cubicle. The shower was big but obviously the floor got wet when someone had a shower as did the toilet. Our only other issue was that because the balcony had a solid cement wall, when sitting on the balcony you couldn’t see anything. All in all, we enjoyed our stay at the Aquila Atlantic.
Stayed 7 nights in Apr 2025

8/10 Good

Irene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was lovely. The rooms are well appointed, and they even gave us an upgrade at no additional charge, which was very much appreciated. The staff are all professional and friendly. The reason I gave four instead of five stars was for the tremendous construction noise that was right outside our window. It started very early in the morning. We would’ve appreciated having a heads up there was construction going onso that we could’ve chosen a room perhaps facing the opposite direction. Otherwise the hotel was lovely.
Stayed 1 night in Apr 2025

10/10 Excellent

Saguna Pravin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found the staff to be extremely helpful. Will stay here again.
Stayed 2 nights in Apr 2025

8/10 Good

Sarah

Travelled with family and small children
Liked: Cleanliness
The hotel is fine and clean. The room is comfortable, but the pillows and towels are absolutely terrible. The hotel needs a refresh.
Stayed 1 night in Mar 2025

10/10 Excellent

Xiaomin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

GEORGIOS, N AGXIALOS

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
the fridge and the a/c
Stayed 2 nights in Mar 2025

10/10 Excellent

Catherine, weehawken

Stayed 5 nights in Mar 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Fantastic hotel. Everything about it, the staff food are excellent as usual. We will keep on coming to this hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sabina Altaf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was ideal. Very close to the harbor, shopping centre, close to eating places.Minutes walk to the ferry crossing to Athens. The staff was always available and very helpful.
Stayed 9 nights in Jan 2025

10/10 Excellent

MARY A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jan 2025

10/10 Excellent

Yuejin, carmel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great, the car parking place is hard find, but hotel gave us very detailed about city centra parking, saved us money and reduced stress. Breakfast is very good
Stayed 1 night in Dec 2024

10/10 Excellent

Susan, Piaseczno

Liked: Cleanliness, staff & service
The staff was amazing! They were extremely helpful and wonderfully friendly. I enjoyed my stay immensely.
Stayed 7 nights in Dec 2024