Crowne Plaza Dulles Airport by IHG

3.5 star property

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Photo gallery for Crowne Plaza Dulles Airport by IHG

Exterior
Breakfast, lunch and dinner served
Exterior
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Parking available
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
2200 Centreville Rd, Herndon, VA, 20170
  • Place, Reston Hospital Center
    ‪4 min drive‬
  • Place, Reston Town Center
    ‪4 min drive‬
  • Place, Steven F. Udvar-Hazy Center
    ‪8 min drive‬
  • Airport, Washington, DC (IAD-Washington Dulles Intl.)
    ‪4 min drive‬

Room options

Premium Room

  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Accessible Bathtub (Communications, Accessible Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Accessible Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(19 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Double Beds, Accessible (Communications, Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Crowne Plaza Dulles Airport by IHG

Suburban hotel with free airport shuttle and 24-hour fitness centre
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a snack bar/deli, a conference centre and a coffee shop/cafe are on-site.
Crowne Plaza Dulles Airport by IHG offers 324 accommodations with coffee/tea makers and complimentary newspapers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Herndon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Dulles Airport by IHG. During your stay, you'll be within walking distance of Herndon Centennial Golf Course. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Extended parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • 5 minutes by car from Reston Town Center and 5 minutes from Reston Hospital Center
  • Free airport shuttle service
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 13 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 10881 square feet (1011 square metres) and includes a conference centre. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Dulles Airport by IHG. A roundtrip airport shuttle is free (available 24 hours). Self parking is free.

This 3.5-star Herndon hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Houlihans – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Marketplace – This café specialises in American cuisine. Open 24 hours. Open daily.
Room service (during limited hours) is available.

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 13.95 per person
  • Extended parking fee: USD 12 per day
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Dulles Airport
Crowne Plaza Hotel Dulles Airport
Dulles Airport Crowne Plaza
Crowne Plaza Herndon
Crowne Plaza Hotel Herndon
Crowne Plaza Dulles Airport Hotel

Crowne Plaza Dulles Airport by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 489 out of 1000 reviews
Rating 8 - Good. 336 out of 1000 reviews
Rating 6 - Okay. 97 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 34 out of 1000 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel with a few minor problems

Issues: I had to wait for the shuttle van for over an hour. I called and they kept saying 10 mins but there were three other families waiting with me for most of the time. By the time the shuttle arrived, there was an overflow that was left behind. Not sure what engineer decided to put the toilet paper so close that an average person had to slide to the side to use the bathroom because it wouldn't allow your right leg to sit properly. Pro: The staff, especially in the bar/restaurant area, were great. the check in was easy and dinner was fine.
Stayed 1 night in Jun 2025

8/10 Good

Chowdhury

Liked: Cleanliness, property conditions & facilities
Room AC was making sound all the time.
Stayed 1 night in Jun 2025

10/10 Excellent

HANI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, close the airport and many shopping centers.
Stayed 1 night in Jun 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay. The only thing that I didn't like was the unavailable microwave. I was there for 3 nights and had no way to reheat my leftovers. I didn't see a shared microwave on the floor. I would recommend that become a part of the welcome speak: I see you will be with us for X many nights, we have this restaurant...if you prefer we can bring a microwave to your room which is an additional cost of X OR totally free for our valued customer.
Stayed 3 nights in Jun 2025

6/10 Okay

Praveen

Liked: Property conditions & facilities
My overall experience is okay. As a 4 star hotel expected more
Stayed 2 nights in Jun 2025

10/10 Excellent

Corey

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Rebecca

Business traveller
Disliked: Cleanliness, property conditions & facilities
No greeting upon checking in, just a blank stare. I told her I was checking in and still nothing. I had ID and credit card in hand she still stared blankly. Barely any interaction and finally got a room. Upon departure I handed her key and told her I was checking out, she just said ok. I asked for receipt, she said they don’t give receipts when booked by 3rd party. I said I need receipt for incidentals since they took my credit card. She handed me a blank paper. Hotel is outdated and smells old. Won’t be staying here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Saad

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
good
Stayed 1 night in Jun 2025

8/10 Good

Sandra

Great stay!

Dogs accepted!!!
Stayed 1 night in May 2025

4/10 Poor

Marjorie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was charged $118 for incidentals I did not purchase.
Stayed 1 night in May 2025

4/10 Poor

Marjorie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was charged $118 for incidentals I did not purchase.
Stayed 1 night in May 2025

10/10 Excellent

Judith, Fredericksburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable!
Stayed 1 night in May 2025

10/10 Excellent

Jeetendra

Stayed 1 night in Apr 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Can walk to a few stores but plenty of dining options close by if you don’t want yo eat at Houlihans
Stayed 1 night in Apr 2025

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in girl had a very flat affect, was barely audible- she wasn't rude, not friendly either. Broken glass in front of parked car in parking lot. Otherwise everything else pretty good
Stayed 1 night in Apr 2025

8/10 Good

Catherine

Stayed 1 night in Apr 2025

6/10 Okay

Jane

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel for convenience to the airport. Front desk is not friendly or welcoming
Stayed 1 night in Mar 2025

6/10 Okay

Judith

Travelled with family
Liked: Cleanliness

Expected more

This was a one night stay after a long international flight. I booked based on hotel name and location. Check in was fast but not welcoming. Went straight to the room. TV did not work and the phone USB charging plug didn’t work for the bed on the right. Room was otherwise fine. When I checked out I shared the issue with TV and the phone charger. The front desk clerk never looked me in the eye or asked how my stay was just said he would tell maintenance about the room.
Stayed 1 night in Mar 2025

10/10 Excellent

Jasmine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

150 stars

We got in and slept. Amazing times were had by all.
Stayed 1 night in Mar 2025

8/10 Good

Jack

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was fine for sleeping and eating in with mostly good facilities, however could do with modernising in some places e.g. room doors, facilities & decorating.

10/10 Excellent

Judith, Fredericksburg

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice
Stayed 1 night in Jan 2025

2/10 Terrible

Mikaiya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Prabhjot

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and clean overnight stay !

One night stay to pick up family from airport. Clean hotel , friendly staff , good service. Lots of nice restaurants close by including Houlihans inside hotel. Highly recommend!!
Stayed 1 night in Jan 2025

10/10 Excellent

Sultan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025