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The One Hotel Ben Thanh

3.0 star property

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Photo gallery for The One Hotel Ben Thanh

Premium Double Room | View from room
Designer toiletries, hair dryer, slippers, bidet
Premium Double Room | Premium bedding, memory-foam beds, free minibar items, in-room safe
Front of property
Front of property

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
230 Ly Tu Trong, Phuong Ben Thanh, Quan 1, Ho Chi Minh City, 700000
  • Place, Pham Ngu Lao Street
    ‪5 min walk‬
  • Place, Ben Thanh Market
    ‪5 min walk‬
  • Place, Bui Vien Walking Street
    ‪7 min walk‬
  • Airport, Ho Chi Minh City (SGN-Tan Son Nhat Intl.)
    ‪15 min drive‬

Room options

View all photos for Superior Double Room with No Window

Premium bedding, memory-foam beds, free minibar items, in-room safe

Superior Double Room with No Window

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Double Room

Premium bedding, memory-foam beds, free minibar items, in-room safe

Deluxe Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe King Room

Premium bedding, memory-foam beds, free minibar items, in-room safe

Deluxe King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Double Room

Premium bedding, memory-foam beds, free minibar items, in-room safe

Deluxe Double Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room | Premium bedding, memory-foam beds, free minibar items, in-room safe

Superior Double Room

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Suite

Family Suite | Premium bedding, memory-foam beds, free minibar items, in-room safe

Family Suite

8.0 out of 10
Very good
(1 review)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Double Room

Premium Double Room | View from room

Premium Double Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

The One Hotel Ben Thanh

Concierge services, dry cleaning and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a library and express check-in are on-site.
The One Hotel Ben Thanh offers 39 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars (stocked with some free items) and a safe. Memory foam beds feature premium bedding. A pillow menu is available. 21-inch LCD televisions come with cable channels. Bathrooms include slippers, designer toiletries, bidets and complimentary toiletries.

This Ho Chi Minh City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

With your stay at The One Hotel Ben Thanh, you're connected to the convention centre and just a quick walk from Ben Thanh Market. Free WiFi in public areas, dry cleaning service and a round-trip airport shuttle (surcharge) are available.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 5-minute walk from Ben Thanh Market and 8 minutes on foot from Bui Vien Walking Street
  • Airport shuttle service available for a fee
As a guest of The One Hotel Ben Thanh, you'll find a library, a terrace, and tour/ticket assistance. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly The One Hotel Ben Thanh also features concierge services, laundry facilities, and dry cleaning/laundry services.

This 3-star Ho Chi Minh City hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (VND 120,000 per day)
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Couples/private dining

Things to do

  • Designer stores
  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 21-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 350000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 670000 per vehicle (return)
  • Nearby parking fee: VND 120000 per day
  • Rollaway bed fee: VND 350000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a security system
The One Hotel Ben Thanh offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

One Hotel Ben Thanh
Hotel The One Hotel Ben Thanh Ho Chi Minh City
Ho Chi Minh City The One Hotel Ben Thanh Hotel
Hotel The One Hotel Ben Thanh
The One Hotel Ben Thanh Ho Chi Minh City
One Ben Thanh
One Hotel
One
The One Hotel Spa
The One Hotel Ben Thanh Hotel
The One Hotel Ben Thanh Ho Chi Minh City
The One Hotel Ben Thanh Hotel Ho Chi Minh City

The One Hotel Ben Thanh Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 31 out of 107 reviews
Rating 8 - Good. 21 out of 107 reviews
Rating 6 - Okay. 31 out of 107 reviews
Rating 4 - Poor. 12 out of 107 reviews
Rating 2 - Terrible. 12 out of 107 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Camilla

Liked: Staff & service
It wasn’t what the images advertised as at all but my room was clean and the staff was helpful
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 3 nights in Jan 2024
Verified

6/10 Okay

AnneSofie

Liked: Cleanliness
Disliked: Staff & service

Great location

It was ok, booked the room to have a place to keep our bags and take a shower before leaving in the evening, so didn’t sleep there. Excellent location
Stayed 1 night in Mar 2023
Verified

4/10 Poor

Tony

Liked: Staff & service
Disliked: Property conditions & facilities
This The One Hotel is an older building compare to other The One Hotel. This hotel is located on Ly Tu Trong and right below is a massage store and at night there's 1 or 2 restaurants that have many tables and chairs on the sidewalk right in front of the hotel. Some people may like that, some may not. Hotel is Okay but older.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

khoa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to ben thanh market
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Sonny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2023
Verified

2/10 Terrible

Henry

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They need to clean of all floor over all.
Stayed 9 nights in Oct 2025
Verified

6/10 Okay

Tomas

You get what you paid, good for emergency stay, not recommended for leisure
Stayed 2 nights in Nov 2023
Verified

6/10 Okay

Filipe

Disliked: Cleanliness, property conditions & facilities
Hotel is cheap, it’s state is in relation with price do no surprise, convenient, but you should know when booking. But inside Is clean and ok so safe stay.
Stayed 2 nights in Jun 2023
Verified

6/10 Okay

khoa

close to the ben thanh market, need to update everything inside
Stayed 2 nights in Feb 2023
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Thienbao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its ok 3 star
Stayed 3 nights in Feb 2023
Verified

2/10 Terrible

Marcus

Disliked: Cleanliness, staff & service, property conditions & facilities
Staffs are not friendly Rooms are old and dirty
Stayed 1 night in Nov 2022
Verified

2/10 Terrible

Tyna

Disliked: Cleanliness, property conditions & facilities
This looks líke a homeless motel- very dirty with cockroaches running.. The picture online looks totally different. We checked in and out same night cause don’t feel safe to stay.
Stayed 4 nights in Jun 2023
Verified

6/10 Okay

DEEPAK kumar

No luxury No cleaning room daily No change the bed sheet towel etc Language problem with staff Property condition is not good
Stayed 3 nights in Apr 2025
Verified

6/10 Okay

Truong

Disliked: Cleanliness, property conditions & facilities

They need to fix everything and clean everything

I stayed there 3 nights with my family. The room didn't same the picture they posted. The room looks old and the bed not clean i saw some hair and dirty on the sheet. The floor dirty too if you not wear your sandals in the room. I will never come back there anymore.
Stayed 3 nights in Aug 2022
Verified

4/10 Poor

Amely

Disliked: Cleanliness, amenities, property conditions & facilities
Noise isolation wasn’t existent, provided towels had huge holes in it and the one window to the hallway had a blind, but that let in so much light that you actually got blinded by the lights in the hallway.
Stayed 2 nights in Jul 2024
Verified

2/10 Terrible

Omar Anthony

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible! Falsely advertised that there were certain facilities/amenities that didn’t exist on the premises. Poor wifi, holes in the wall, non English speaking staff. A horrendous experience overall.
Stayed 26 nights in Aug 2022
Verified

2/10 Terrible

Nguyen Lan Phuong

Disliked: Cleanliness, staff & service, property conditions & facilities
When we got to the hotel. Everything is different from the photos they posted on Expedia. Even the front desk person admitted they are using the photos from different hotel. Room is stinks, wet and dirty, mold everywhere, stains all over the bed. We refused to check in or stay with them. The manager promised to us she will cancel the days that we don't stay and refund back to my credit card. It's been 2 weeks I'm still waiting for my refund.
Stayed 4 nights in Feb 2024
Verified

2/10 Terrible

don

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed, i didn't believe the negative comments ; lesson learned. I rented 2 rooms. 1 was full of mold in the bathroom, the other room had a pillow with hairs on it, they didn't change the pillow covers. I couldn't believe this hotel was listed by expedia. This is the worst experience I've ever had. The business is still alive thanks to customers like me, not so smart!
Verified

2/10 Terrible

Spyridon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Please Avoid!!

AVOID!!! I rarely give 1 star reviews, but this property deserves it. The walls are full of mould and there is a horrible smell in the rooms. I kept coughing all night and I'm not usually so sensitive to smells, so imagine... Also, the bedsheets had stains but that's a secondary issue compared to the mould. The pictures they have on Google and Expedia are old and fake. Have a look at the attached pictures to see how the rooms look today.
Stayed 4 nights in Nov 2022
Verified

4/10 Poor

Betty

Disliked: Cleanliness, property conditions & facilities
When we booked the room we thought it would look like the picture they posted, it was definitely NOT. The room was old, water leak marks/ stains, exposed wiring, sewage smell, mildew in washroom, no shower curtain and bath tub wasn’t fastened to wall. This hotel should be rated a 1 star. I could tell the receptionist were embarrassed when we told them that the room they gave us was horrible. They didn’t offer us another room. So we shorten our stay. The restaurant beside the hotel was noisy and lasted till 5 am. I definitely would not stay there ever.
Stayed 7 nights in Mar 2023
Verified

10/10 Excellent

takashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
よき
Stayed 3 nights in Mar 2024
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
vị trí đẹp ngay trung tâm, khách sạn đang được sửa nên hy vọng lần sau ghé tiếp sẽ được chỉnh chu hơn.phòng vệ sinh còn dơ và ồn. nhân viên thân thiện
Stayed 2 nights in Sep 2023
Verified

8/10 Good

V.R

Liked: Cleanliness, staff & service, property conditions & facilities
Goed genoegd voor mij
Stayed 2 nights in Jun 2023