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Holiday Inn Express & Suites Houston NW - Cypress Grand Pky by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Houston NW - Cypress Grand Pky by IHG

Enter through a covered walkway to the main doors of this hotel.
Guests are greeted by two reception desks, each with a telephone and display stand, in a clean and functional area.
Welcome to our lobby, featuring a reception area with digital screen and counter, a seating area with armchairs and a dining area with a long table.
Relax in our spacious lobby, featuring a comfortable seating area with a sofa and armchairs, a dining area, and a reception desk.
Relax on the patio with comfortable seating and dining options.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
21410 Fairfield Place Drive, Cypress, TX, 77433
  • Houston Premium Outlets
    ‪2 min walk‬
  • Cypress Lakes Golf Club
    ‪5 min drive‬
  • Blackhorse Golf Club
    ‪8 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(40 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Roll-in Shower (Communications)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible Bathtub (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(55 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, desk

Standard Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Room amenity

Suite, 2 Queen Beds

7.6 out of 10
Good
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications)

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Roll-in Shower (Communications)

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Roll-in Shower (Communications)

  • Sleeps 6
  • 2 Queen Beds

Similar properties

Enjoy a diverse selection of dishes at our self-service buffet.

Holiday Inn Express & Suites Houston NW - Hwy 290 Cypress by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (1002)
The price is €95
for 1 room
includes taxes & fees
3 Aug - 4 Aug
Holiday Inn Express & Suites Houston NW - Hwy 290 Cypress by IHG

About this property

Holiday Inn Express & Suites Houston NW - Cypress Grand Pky by IHG

Hotel with free breakfast, steps from Houston Premium Outlets
This hotel features an outdoor pool, a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site. Housekeeping is available on request.
Holiday Inn Express & Suites Houston NW - Cypress Grand Pky by IHG offers 96 accommodations with a safe and free newspapers. Beds feature premium bedding. Flat-screen televisions come with premium digital channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This Cypress hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The shopping around Holiday Inn Express & Suites Houston NW - Cypress Grand Pky by IHG gets high marks from our customers. During your stay, you're just a quick walk from Houston Premium Outlets. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Houston Premium Outlets and 6 minutes by car from Cypress Lakes Golf Club
Holiday Inn Express & Suites Houston NW - Cypress Grand Pky by IHG offers its guests an outdoor pool and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express & Suites Houston NW - Cypress Grand Pky by IHG. Free self parking is available.

Smoking is allowed in designated areas at this Cypress hotel.

Guests are served a free buffet breakfast daily from 6 AM to 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 2:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Houston NW Cypress Grand Pky Hotel
Holiday Inn Express Houston NW Cypress Grand Pky
Express Houston NW Cypress Pk
Holiday Inn Express Suites Houston NW Cypress Grand Pky
Holiday Inn Express Suites Houston NW Cypress Grand Pky by IHG

Holiday Inn Express & Suites Houston NW - Cypress Grand Pky by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 714 out of 1001 reviews
Rating 8 - Good. 181 out of 1001 reviews
Rating 6 - Okay. 38 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 44 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Pat

Stayed 1 night in Apr 2025

10/10 Excellent

Jeannette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained
Stayed 3 nights in Apr 2025

8/10 Good

Deborah Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and let us check in early. Room smelled a little funky but thought maybe just stale. When we got back at 9:30 at night smell was worse. Smelled like old vomit. Room 222. Next morning told front desk and they switched rooms for us. Breakfast was wonderful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Here for a celebration with friends. The hotel is nice and clean. The service counter was friendly. The shower is kind of on the extra slippery slide. Overall, I would stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Willie

Stayed 3 nights in Mar 2025

10/10 Excellent

Janine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Staff was friendly and helpful. Always working to clean the common areas.
Stayed 4 nights in Apr 2025

10/10 Excellent

jan

Stayed 2 nights in Apr 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reliable comfortable hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Kathryn

Stayed 1 night in Mar 2025

2/10 Terrible

Sergio

Property over booked and was left with no place to stay
Stayed 1 night in Apr 2025

10/10 Excellent

Alicia

Stayed 1 night in Mar 2025

10/10 Excellent

Richie

Liked: Cleanliness, staff & service, property conditions & facilities
Very good.
Stayed 1 night in Apr 2025

10/10 Excellent

symantha, Valdosta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walk Houston Premiere Shopping Mall!
Stayed 4 nights in Mar 2025

10/10 Excellent

Janet a

Fue solo una noche, se escuchan ambulancias al parecer hay un hospital cerca del hotel. Desayuno incluido. Falta de variedad en leche. Yo consumo de almendras y no habia.
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most accommodating staff I’ve ever experienced at a hotel!
Stayed 1 night in Apr 2025

10/10 Excellent

charlotte, baton rouge

Stayed 1 night in Mar 2025

10/10 Excellent

Christine

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here for a 8 night work trip. The breakfast was good, rooms cleaned everyday and the staff was great. Would stay again if the opportunity arises.
Stayed 8 nights in Mar 2025

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

Laura

Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty room

I only have to say about the room cleanliness, it was terrible. In the bathroom, even though the bathtub smelled of Clorox , there was hair from the previous guests and the bed sheets were dirty, with stains and wrinkles from when someone had already slept there. I also have to say that the cleaning staff knocks on doors in the morning, and if they can't get in, they don't clean the room. That's what happened to us, and they didn't even give us clean towels.
Stayed 2 nights in Mar 2025

10/10 Excellent

JuliusLinda

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly customer service
Stayed 1 night in Mar 2025

10/10 Excellent

Anne susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel clean and updated, Staff outstanding!!
Stayed 6 nights in Mar 2025

10/10 Excellent

Kim

Liked: Amenities
Love my stay very clean and nice
Stayed 1 night in Mar 2025

8/10 Good

Russ

Stayed 1 night in Jan 2025

8/10 Good

Keri

Stayed 1 night in Mar 2025

10/10 Excellent

EUGENIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was good
Stayed 1 night in Mar 2025

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