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Quality Inn & Suites NRG Park - Medical Center

2.5 star property

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Photo gallery for Quality Inn & Suites NRG Park - Medical Center

Relax in comfort with a large bed, desk, and TV.
Enjoy cooking in this well-equipped kitchen with a refrigerator, waffle maker, and various appliances.
Relax by the pool surrounded by lush greenery and a brick border.
Relax in a cozy seating area with a sofa and armchair, perfect for unwinding.
Relax in style with a leather sofa, coffee table, and comfortable chairs in our spacious lobby.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym
  • Parking included

Explore the area

View in a map
2364 South Loop W, Houston, TX, 77054
  • NRG Stadium
    ‪8 min walk‬
  • NRG Park
    ‪15 min walk‬
  • MD Anderson Cancer Center
    ‪4 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Comfortable room with a neatly made bed, two bedside tables, and a nightstand, featuring a large window and a framed picture on the wall.

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Non Smoking

Two single beds with white bedspreads and brown headboards, a nightstand with a lamp and telephone, and a framed picture on the wall.

Suite, Non Smoking

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Two single beds with white bedspreads and brown accents, situated against a headboard, with a nightstand and lamp nearby.

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Comfortable room with a neatly made bed, two bedside tables, and a nightstand, featuring a large window and a framed picture on the wall.

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Two single beds with white bedspreads and brown accents, situated against a headboard, with a nightstand and lamp nearby.

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Two single beds with white bedspreads and brown headboards, a nightstand with a lamp and telephone, and a framed picture on the wall.

Suite, Multiple Beds, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Comfortable room with a neatly made bed, two bedside tables, and a nightstand, featuring a large window and a framed picture on the wall.

Suite, 1 King Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Two single beds with white linens and wooden headboards, each with a bedside table and lamp.

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Two single beds with white linens and wooden headboards, each with a bedside table and lamp.

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn & Suites NRG Park - Medical Center

Family-friendly hotel with free breakfast and free local area shuttle
Along with an outdoor pool, this hotel has a fitness centre and a snack bar/deli. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre.
Quality Inn & Suites NRG Park - Medical Center offers 106 accommodations with a safe and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites NRG Park - Medical Center. During your stay, you'll be within walking distance of NRG Stadium. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • 12 minutes by foot from NRG Stadium and a 3-minute drive from NRG Park
  • Free local-area shuttle service
  • Pets welcome for a fee
Quality Inn & Suites NRG Park - Medical Center offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 1496 square feet (139 square metres) and includes conference space. A library, a terrace, and a vending machine are also featured at the family-friendly Quality Inn & Suites NRG Park - Medical Center. Self parking is free.

Guests are served a free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Free area shuttle
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,496 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn & Suites Reliant Park
Quality Inn & Suites Reliant Park/ Houston
Quality Inn Reliant
Quality Suites Reliant Park
Quality Suites Reliant Park/ Houston
Quality Inn NRG Park Houston
Quality Inn NRG Park
Quality NRG Park Houston
Quality NRG Park
Quality Inn & Suites NRG Park - Medical Center Hotel
Quality Inn & Suites NRG Park - Medical Center Houston
Quality Inn & Suites NRG Park - Medical Center Hotel Houston

Quality Inn & Suites NRG Park - Medical Center Reviews

Reviews

6.6
Rating 10 - Excellent. 237 out of 1002 reviews
Rating 8 - Good. 232 out of 1002 reviews
Rating 6 - Okay. 205 out of 1002 reviews
Rating 4 - Poor. 154 out of 1002 reviews
Rating 2 - Terrible. 174 out of 1002 reviews

6.2/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Spend money else where

The hallway of building one smelled horrible as though someone was *smoking* in it. The smell made our room stink as well. The toilet was not securely fastened to the floor and rocked back and forth, and the toilet seat was also coated in something. Definitely a budget stay, but will spend the money elsewhere in the future.
Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Terrible and disappointing

When we first walked into our building, we were met with the string odor or weed and fruity scents, either from a vape or something to attempt to cover the weed smell. It was throughout the entire hallway. we then received a room that had the AC blasting. We realized it was because the AC was broken, with a soaking wet carpet and the awful smell of mold. We asked for a new room and they were more than accommodating, apologizing and saying they didn't know. The next room was better, but very run down and had a large spider with webs in multiple corners, smears of something on the walls, and cigarette butts on the patio. Unfortunately though that's not all. The fitness room was closed due to renovations with no notice. The outdoor pool, to our surprise, looked wonderful and was lit up well for night swim, so you can only imagine our disappointment when we went to use it and it had a sign that said "Closed until further notice." The fact that the hotel has a pool was why we cancelled another reservation that did not have a pool and booked this one instead, so that was just icing on the cake. For $100/night or more, this is absolutely not worth it, I would expect rates of $49-$59/night. The staff and cleaning staff were extremely pleasant, but that is not enough to overlook the conditions and the homeless who are living at the closed down Denny's in front of the hotel. Do not recommend.
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Good location, good price, a lottle seedy

Good location. Very nice front desk lady. Older property so the bathroom was a bit moldy but clean. The beds and pillows were comfortable. TV and phone didnt work.
Stayed 3 nights in Apr 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, room comfort
Over all it was ok no complaints great location and price
Stayed 1 night in Apr 2025

2/10 Terrible

Leonard

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was very dirty looked like it had barely been wiped down. Luckily we didn’t have to stay in the room most the day or we would’ve definitely rebooked somewhere else. Outside around the building were very dirty. The fridge in our room was DISGUSTING and smelt like rotted food had been in it forever. Definitely would not return to this location due to cleanliness.
Stayed 2 nights in Apr 2025

6/10 Okay

Edelia

Disliked: Amenities
There’s a lingering smell of wetness
Stayed 2 nights in Apr 2025

10/10 Excellent

William

Stayed 1 night in Mar 2025

2/10 Terrible

May

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HORRIFIC

The hotel needed a lot of TLC, the doors didn’t not lock properly & the keys kept getting demagnetized. The pool was also closed, which was not stated at any time while checking in. I’ve NEVER had such a horrible stay booking through hotels.com.
Stayed 1 night in Apr 2025

10/10 Excellent

ALBERT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

misty

Liked: Cleanliness, property conditions & facilities
I liked it was walkable to the event we were going to and very clean. We stayed 6 nights and they didnt come clean our room not one time. I ask why and the girl at the desk said that we had to tell them to come clean and they didnt tell us that at check in. There was a sign on the mirror that said they would come clean the room on the 3rd day but they didn't. So i had to go everyday to get clean towels.
Stayed 1 night in Apr 2025

10/10 Excellent

Kenneth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing in the breakfast even better. Haven’t had a continental breakfast like that in a while.😎
Stayed 2 nights in Apr 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service
Area was super close to MD Anderson, which was awesome for me as we were visiting some family that we have there worked as a great place to escape when we needed a moment or didn’t want to buy a breakfast. They also had breakfast there overall great experience if you’re looking for a cheap hotel that isn’t gonna cost you $600 for the week this would be a great place to go!
Stayed 4 nights in Mar 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

Samantha

Stayed 7 nights in Feb 2025

10/10 Excellent

Elaina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

We stayed for the livestock show. It was comfortable and clean.
Stayed 4 nights in Mar 2025

2/10 Terrible

Jazmin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
La habitación olía muy mal, aspecto de humedad y viejo, la alfombra está manchada de un tinte rojo, se sentía con tierra o polvo. Las toallas tenía aspecto de percudido y olor raro. La TV los controlares no funcionaban, los muebles deshilachados, el baño limpio pero el espejo viejo y con corrosión alrededor le da un aspecto de sucio mismo que la regadera.
Stayed 2 nights in Mar 2025

2/10 Terrible

Elizabeth

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The floor had huge red stains everywhere, there were bugs in the tub and where tv was at. I found a small blood stain on other side of bed linen. I was too exhausted to really ask for another room and have be placed in worse one than the one I was in.
Stayed 1 night in Mar 2025

8/10 Good

Alexia

Liked: Staff & service, room comfort
Very nice for the price, breakfast was a nice addition as well. Pool is currently out of service and not sure when it will be functioning again. Overall, very nice.
Stayed 4 nights in Mar 2025

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It at this time
Stayed 1 night in Feb 2025

4/10 Poor

Peng-Chih

Travelled with family, Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The refrigerator is not working. The bathtub and sink in bathroom are both clogged.
Stayed 2 nights in Feb 2025

10/10 Excellent

Yosmel

Stayed 1 night in Feb 2025

8/10 Good

Logan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

James

Liked: Staff & service
Stayed 2 nights in Feb 2025

2/10 Terrible

nikki

Disliked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025