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Quality Inn & Suites NRG Park - Medical Center

2.5 star property

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Photo gallery for Quality Inn & Suites NRG Park - Medical Center

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated
Outdoor pool
Free daily on-the-go breakfast
Lobby
1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym
  • Parking included

Explore the area

View in a map
2364 South Loop W, Houston, TX, 77054
  • Place, NRG Stadium
    ‪8 min walk‬
  • Place, NRG Park
    ‪15 min walk‬
  • Place, MD Anderson Cancer Center
    ‪4 min drive‬
  • Airport, Houston, TX (HOU-William P. Hobby)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Suite, Non Smoking

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Suite, Multiple Beds, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Suite, 1 King Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn & Suites NRG Park - Medical Center

Family-friendly hotel with free breakfast and free local area shuttle
Along with an outdoor pool, this hotel has a fitness centre and a snack bar/deli. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre.
Quality Inn & Suites NRG Park - Medical Center offers 106 accommodations with a safe and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites NRG Park - Medical Center. During your stay, you'll be within walking distance of NRG Stadium. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • 12 minutes by foot from NRG Stadium and a 3-minute drive from NRG Park
  • Free local-area shuttle service
  • Pets welcome for a fee
Quality Inn & Suites NRG Park - Medical Center offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 1496 square feet (139 square metres) and includes conference space. A library, a terrace, and a vending machine are also featured at the family-friendly Quality Inn & Suites NRG Park - Medical Center. Self parking is free.

Guests are served a free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Free area shuttle
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,496 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn & Suites Reliant Park
Quality Inn & Suites Reliant Park/ Houston
Quality Inn Reliant
Quality Suites Reliant Park
Quality Suites Reliant Park/ Houston
Quality Inn NRG Park Houston
Quality Inn NRG Park
Quality NRG Park Houston
Quality NRG Park
Quality Inn & Suites NRG Park - Medical Center Hotel
Quality Inn & Suites NRG Park - Medical Center Houston
Quality Inn & Suites NRG Park - Medical Center Hotel Houston

Quality Inn & Suites NRG Park - Medical Center Reviews

Reviews

6.6
Rating 10 - Excellent. 242 out of 1009 reviews
Rating 8 - Good. 229 out of 1009 reviews
Rating 6 - Okay. 206 out of 1009 reviews
Rating 4 - Poor. 156 out of 1009 reviews
Rating 2 - Terrible. 176 out of 1009 reviews

6.2/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jasmine

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Sandra

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is definitely a case of “you get what you pay for”. The roof was cracking in each room, the bathroom door wouldn’t stay closed (there was a gap between the door and the wall so it couldn’t even latch), there were stains on the carpet, the bathtub was cracked. There was full trash bags in the hallway, for our entire stay no one took them out. There were bugs in the breakfast room, maggots in the juice machine.
Stayed 2 nights in Jun 2025

4/10 Poor

Karen, Wilmington

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Roaches all over!! Dead roach in the stair case. Roaches all over bathroom sink & desk. Original room assigned had a disgusting tub. I asked for a different room. Staff was helpful which is why I gave two stars. The only reason I booked this was because of how close it was from NRG Stadium. I do not recommend pay the extra price for a nicer hotel. Did not feel comfortable sleeping on the bed.
Stayed 1 night in Jun 2025

6/10 Okay

Carissa

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great experience Cant go wrong with the price especially if your going to an event at NRG. The staff was all very friendly and helpful.
Stayed 2 nights in Jun 2025

4/10 Poor

Kimberly

We were in 220. You could open the door with a credit card slid between the lock. We moved rooms. Hotel needs updated.
Stayed 1 night in Jun 2025

10/10 Excellent

Jorge

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Cynthia

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was great we had a clogged tub that they fixed immediately. Room had a roach and a few ants and ac wasn't cooling the room enough. Paid for what we got, quick stay for the Metallica concert and walking distance to stadium. Breakfast was ok
Stayed 2 nights in Jun 2025

6/10 Okay

Jerry

Liked: Staff & service
Disliked: Room comfort
Very dated and needs a major remodel, size of rooms are a plus and having two bathrooms a plus as well. Bed was hard but overall a good cheap alternative for the location.
Stayed 1 night in Jun 2025

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, very professional
Stayed 1 night in Jun 2025

10/10 Excellent

Rosie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay with great staff and excellent free breakfast
Stayed 1 night in Jun 2025

2/10 Terrible

Megan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is disgusting. Everything is dirty or falling apart. Not all doors lock properly. Buildings have a weird smell and I woke up to roaches in my room. Trying to get refunded but the manager is never there and won't call me back.
Stayed 2 nights in Jun 2025

10/10 Excellent

Thadeum

Liked: Property conditions & facilities
Good
Stayed 1 night in Jun 2025

10/10 Excellent

Thadeum

Stayed 3 nights in May 2025

6/10 Okay

Alicia

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I got what I paid for. Very affordable & convenient for my appt. All the staff were nice from the front desk to housekeeping. I arrived early, check in is 3:00pm. I called beforehand, asked if I could sit in the lobby of hotel, and if a room became available may I check in early, front desk was kind, said yes. At 11:00 am she notified me that a room was available. I went in the room there is black mold on the bathroom & bedroom ceiling due to moisture is not able to escape the room. The fridge is missing pieces of a shelf and there is no glass bowl on the coffee maker. The smart tv does not connect to WiFi, due to internet being slow, front desk did mention call tech support. I didn’t bother, used my phone. The chairs in the room are dirty and wore down. The ac worked and can become very cold, it can be adjusted. The next morning noticed two baby cockroaches crawling out the bathroom. I had to go to a Dr’s appointment did not have time to notify the front desk. I return, informed the front desk, she said I could move room because maintenance was gone for the day. I decided to stay in the room because if they are in one room they are in another. Later that night noticed a bigger cockroach in the corner near the door. I purchased roach spray and sprayed the room. I do not like nasty bugs and the spray eased my worry. Didn’t eat breakfast or used the ice because of the pest problem. I checked out the following morning.
Stayed 2 nights in Jun 2025

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness
Bathroom needs to be better cleaned.
Stayed 3 nights in Jun 2025

2/10 Terrible

Cristina

Travelled with family, Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Not very nice.
Stayed 1 night in Mar 2025

8/10 Good

Quan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort

Houston Trip

I was really pleased with my stay. The free breakfast was a huge part of how awesome my weekend was. One of my biggest pet peeve is to have a really good shower with water pressure. I love a good shower and my room have a good shower, so I had no complaints all weekend.
Stayed 3 nights in May 2025

4/10 Poor

shawn

Disliked: Property conditions & facilities
The customer service was good, but the room was poor. I had a very weird smell. There were spiders and spiderwebs all throughout the room. There’s no telephone in the room to notify anybody. The breakfast taste like cafeteria food at a hospital. The hotel felt like a motel. Sorry but I won’t be turning
Stayed 3 nights in May 2025

2/10 Terrible

Mir

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely disappointed in the hotel we stayed and the room we were given. It’s reasonable to refund us for the room stay. The room did not have a working TV and the A/C was infiltrated with dust and mold. To add to that, we couldn’t use the balcony because it was covered in bird poop and algae. This hotel was not sanitary whatsoever. I’m disappointed that my experience was so poor.
Stayed 1 night in May 2025

6/10 Okay

Jordan

Travelled with family
Stayed 1 night in Apr 2025

6/10 Okay

Janice

Stayed 4 nights in May 2025

10/10 Excellent

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Frances

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Room and bathroom were clean. Curtains need replacement. Maintenance responded promptly and resolved problem with tv. Excellent location for our trip to NRG Stadium. 15 minute walk and avoided traffic jam. Thanks!
Stayed 1 night in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good and affordable
Stayed 1 night in Apr 2025