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Wingate by Wyndham - Houston/Willowbrook

2.5 star property

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Photo gallery for Wingate by Wyndham - Houston/Willowbrook

Exterior
In-room safe, desk, iron/ironing board, free cots/infant beds
Indoor pool, pool loungers
Lobby sitting area
Double Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews

5.0 out of 10

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

View in a map
9050 Mills Rd, Houston, TX, 77070
  • Place, Willowbrook Mall
    ‪17 min walk‬
  • Place, Sam Houston Race Park
    ‪4 min drive‬
  • Place, Vintage Park
    ‪5 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility,Hearing,Tub w/Grab Bars)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility,Hearing,Tub w/Grab Bars)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility,Hearing,Tub w/Grab Bars)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking (Mobility,Hearing,Tub w/Grab Bars)

  • Sleeps 3
  • 1 King Bed

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About this property

Wingate by Wyndham - Houston/Willowbrook

Hotel in Houston with free breakfast and fitness centre
Along with an indoor pool, this hotel has a fitness centre and a 24-hour business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, a business centre and conference space. Change of towels is available on request
Wingate by Wyndham - Houston/Willowbrook offers 83 accommodations with a safe and free newspapers. Flat-screen televisions come with satellite channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
During your stay at Wingate by Wyndham - Houston/Willowbrook, you'll be within walking distance of Aerodrome. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • 13 minutes on foot from Aerodrome and a 2-minute drive from Houston Methodist Willowbrook Hospital
Wingate by Wyndham - Houston/Willowbrook offers its guests a kids' pool, an indoor pool, Access to hot tub, and a fitness centre. Public spaces have free WiFi and wired Internet. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 1798 square feet (167 square metres) and includes conference space. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Wingate by Wyndham - Houston/Willowbrook. Self parking is free.

Smoking is allowed in designated areas at this Houston hotel.

Guests are served a free full breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Children's pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,798 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wingate Houston
Wingate Houston Willowbrook
Wingate Willowbrook
Wingate Wyndham Houston Willowbrook
Wingate Wyndham Willowbrook
Wingate Wyndham Willowbrook Hotel
Wingate Wyndham Willowbrook Hotel Houston
Wyndham Willowbrook
Wingate By Wyndham Hotel Houston
Wingate Hotel Houston
Wingate Wyndham Houston/Willowbrook Hotel Houston
Wingate Wyndham Houston/Willowbrook Hotel
Wingate Wyndham Houston/Willowbrook Houston
Wingate Wyndham Houston/Willowbrook
Wingate by Wyndham - Houston/Willowbrook Hotel
Wingate by Wyndham - Houston/Willowbrook Houston
Wingate by Wyndham - Houston/Willowbrook Hotel Houston

Reviews

Wingate by Wyndham - Houston/Willowbrook Reviews

5.0

5.2/10

Cleanliness

5.8/10

Staff & service

4.6/10

Amenities

4.8/10

Property conditions & facilities

5.2/10

Eco-friendliness
Rating 10 - Excellent. 184 out of 1004 reviews
Rating 8 - Good. 100 out of 1004 reviews
Rating 6 - Okay. 142 out of 1004 reviews
Rating 4 - Poor. 143 out of 1004 reviews
Rating 2 - Terrible. 435 out of 1004 reviews

Reviews

4/10 Poor

James

Disliked: Cleanliness, property conditions & facilities

Probably the worst stay ive ever had

Booked here for the location and indoor pool and hottub for a relaxing vacation near old friends i haven't seen in a few years, the hotel was clost to where they live, had the pool and hot tub i was looking for, got there and the indoor pool and hot tub were both ice cold, the tile floors where sticky, the breakfast was horrible, the parking lot lights were so bright they shined through the curtains, only positive about that is you could see the people selling things in the parkinglot to ensure they were not also breaking into your car... and on my last day when i was gathering my things i seen roachs near the bed and bath tub
Stayed 3 nights in Jul 2025

2/10 Terrible

Muhammad

Disliked: Cleanliness, amenities, property conditions & facilities
Please don't go there, i got the room which was non refundable, checked in and was already sure this is bad. Elevator sounded like its gonna fall and people screaming and talking loud in room and very dirty room with stain of blood on sheets too. I checked out and got another hotel right away
Stayed 1 night in Jul 2025

2/10 Terrible

Kristen

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is in desperate need of a deep cleaning and upgrades. The front desk has been turned into a market. The carpets are in terrible condition, and the walls need professional paint jobs.
Stayed 1 night in May 2025

2/10 Terrible

Cesar

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible place, needs major repairs!
Stayed 1 night in Jul 2025

6/10 Okay

Georgina

It was good enough, and close to my destination.
Stayed 1 night in Jul 2025

2/10 Terrible

Kiera

Stayed 2 nights in Jul 2025

10/10 Excellent

Shakayla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Jun 2025

10/10 Excellent

Christina

Stayed 2 nights in Jun 2025

6/10 Okay

Jorge

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Tiara

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Wanda, Houston

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures of this place are more than 5 years old. It's all lies. Doors open and you're greeted with marijuana odor. One elevator is completely broken down the other one barely works. It gets hung up on the 2nd floor. The front desk person has to go up the stairs and ride the elevator down from the second floor. They had to do that three times on my first day here. And when going UP, The brakes vibrate for the last 6 seconds and it's very scary. The first room that put me in had a broken, loud AC unit and the room was 85.3 degrees. After bickering back and forth, they finally moved me to a better room. I simply asked for grab bars in the bathroom and a cold room. I got no grab bars in 2nd room. Stains on sheets, bottom sheet/mattress cover has lots of slices in it. The carpeted area has a LOT of different elevations. The hallways are HOT and the Ice machine, omg. It's terrible. More Pictures are coming. Oh and the "Business Center" no longer exists. It is now the owner's spa. Pool is "available" when the front desk opens it for you. But don't expect extra towels. They don't give extra towels. And the hot tub was "broken". There's a Red Tag from Houston Fire Department on the main entry doors. Something about the sprinkler system. And the other doors don't work with the key cards. Only the main entry. Just don't.
Compare to their Marketing photo.
2nd Elevator not working
This used to be the "Business Facility" now a spa run by the manager
Stayed 2 nights in Jun 2025

4/10 Poor

Johnny

Travelled with family
Disliked: Cleanliness, amenities
Better owners
Stayed 4 nights in Jun 2025

2/10 Terrible

Cassidy

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked two nights at this property and left after the first night. It was extremely dirty- the couch, the bed, the carpets, the hallways, etc. I attempted to get a refund from the hotel for the second night and they did not give it to me. Do not stay here. The pool was also not working which I was not informed of before and the TV didn't work. I asked for them to come help me with it or fix it and they said there was only one person working so they could not leave the desk all night.
Stayed 2 nights in Jun 2025

2/10 Terrible

priscilla

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
When you get there the lobby seems pretty nice it looks like it would be nice. Our floor was level 2 when I tell you that as soon as I stepped out into the hallway it smelled of BO and it was warm and humid. Then when I opened the door to our room it smelled of strong cleaning supplies and PEE. It smelled so bad.the floor was ripped. The walls were dirty and I checked the bed and lifted the sheets and there was a huge pee stain on the mattress. I immediately wanted a refund and she kept 50$ bc they would loose money going through a third party already. So horrible
Stayed 4 nights in Jun 2025

2/10 Terrible

Theresa

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It had smell in hallway an room please don't sit on sofa it was dirty an look like people had sex on it .out TV didn't work call down stairs an guy was rude very unprofessional an they wouldn't get us another room.I want ever go back here
Stayed 1 night in Jun 2025

10/10 Excellent

Christian

Stayed 4 nights in Jun 2025

6/10 Okay

L M

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The property is in dire need of a revamp! Also litter everywhere.
Stayed 4 nights in Jun 2025

10/10 Excellent

L M

Business traveller
Liked: Amenities
Super friendly front desk staff.
Stayed 4 nights in Jun 2025

6/10 Okay

James

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
This is an old hotel one of the elevators was out the room reeked of raid and smelled of cheap cleaner.
Stayed 1 night in Jun 2025

2/10 Terrible

Thelma

Disliked: Cleanliness, property conditions & facilities
Rome smelled like old wet carpet. Towels was dirty, they had hair in them. Bed was itchy.
Stayed 1 night in Jun 2025

10/10 Excellent

Willie Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Fuad

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities
Mad sketchy, good customer service tho, the elevator sounds like it's at the end of it's life pretty soon, the stairs smell like a mix of marijuana cigarettes and pee, the rooms were good tho toilets are a bit small and room service is mad expensive, the pool was unavailable
Stayed 5 nights in Jun 2025

4/10 Poor

Moll

Travelled with family
Liked: Staff & service
The pool has no water, the elevator is broke, can't use side entrance.
Stayed 1 night in Jun 2025

8/10 Good

Willie D Thomas

Liked: Cleanliness, staff & service
I appreciate the fair prices..!!!
Stayed 1 night in Jun 2025

4/10 Poor

Kenyatta

Travelled with family, Business traveller
Liked: Amenities
Good
Stayed 3 nights in May 2025