4/10 Huono
Jen Yonit
8.8.2025
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Mixed - Major Issues Despite Friendly Staff
Pros:
Staff members were consistently friendly and helpful
Staff attempted to address concerns when raised
Some breakfast options were available upon request
Cons:
Significant room issues:
Initially assigned to an occupied room
Security concern with unauthorized entry attempt
Poorly maintained facilities (damaged mattress, non-functioning toilet)
Noticeably unclean carpets
Breakfast service was inconsistent and limited:
Limited to instant coffee/tea on some days
Complete lack of hot beverages on other days
Smoking policy not enforced, with guests smoking directly in front of entrance despite posted signs
While the staff showed good intentions with their friendly attitude, the hotel falls short on basic expectations of cleanliness, security, and amenities. The room assignment mix-up and subsequent security incident are concerning, as is the state of basic room maintenance. The breakfast service needs significant improvement to meet standard expectations.
This property requires substantial updates and better management oversight to provide an acceptable guest experience.
Rating: 2/5 stars
Jen Yonit
Yöpyi 4 yötä heinäkuussa 2025