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Saracen Sands Hotel & Congress Centre

4.0 star property

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Photo gallery for Saracen Sands Hotel & Congress Centre

Private beach, white sand, sun-loungers, beach umbrellas
Lobby
4 outdoor pools, pool umbrellas, pool loungers
Children’s area
Free daily buffet breakfast

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Gym
  • Pool
  • Breakfast included

Explore the area

View in a map
Via Liberta' 128/A, Isola delle Femmine, PA, 90040
  • Isola Delle Femmine Beach
    ‪8 min walk‬
  • Capaci Beach
    ‪13 min walk‬
  • Mondello Beach
    ‪13 min drive‬
  • Palermo (PMO-Punta Raisi)
    ‪13 min drive‬

Room options

View all photos for Superior Double Room

1 bedroom, in-room safe, desk, cots/infant beds

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Single Room

1 bedroom, in-room safe, desk, cots/infant beds

Classic Single Room

  • 22 sq m
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Twin Room

1 bedroom, in-room safe, desk, cots/infant beds

Superior Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Single Room

1 bedroom, in-room safe, desk, cots/infant beds

Standard Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 22 sq m
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Single Room

1 bedroom, in-room safe, desk, cots/infant beds

Superior Single Room

  • 22 sq m
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Twin Room (Plus)

1 bedroom, in-room safe, desk, cots/infant beds

Superior Twin Room (Plus)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Classic Twin Room

1 bedroom, in-room safe, desk, cots/infant beds

Classic Twin Room

  • 22 sq m
  • Mountain view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Quadruple Room

1 bedroom, in-room safe, desk, cots/infant beds

Superior Quadruple Room

  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room (Plus)

1 bedroom, in-room safe, desk, cots/infant beds

Superior Double Room (Plus)

  • 22 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, in-room safe, desk, cots/infant beds

Standard Twin Room

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Single Bed

View all photos for Classic Quadruple Room

1 bedroom, in-room safe, desk, cots/infant beds

Classic Quadruple Room

  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Triple Room

1 bedroom, in-room safe, desk, cots/infant beds

Superior Triple Room

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Double Room Single Use (Plus)

1 bedroom, in-room safe, desk, cots/infant beds

Superior Double Room Single Use (Plus)

  • 22 sq m
  • Sea view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Triple Room (Plus)

1 bedroom, in-room safe, desk, cots/infant beds

Superior Triple Room (Plus)

  • 30 sq m
  • Sea view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | 1 bedroom, in-room safe, desk, cots/infant beds

Standard Quadruple Room

  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Classic Triple Room

1 bedroom, in-room safe, desk, cots/infant beds

Classic Triple Room

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Triple Room

1 bedroom, in-room safe, desk, cots/infant beds

Standard Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Classic Double Room

1 bedroom, in-room safe, desk, cots/infant beds

Classic Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room

1 bedroom, in-room safe, desk, cots/infant beds

Standard Double Room

8.0 out of 10
Very good
(4 reviews)
  • 22 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Quadruple Room (Plus)

1 bedroom, in-room safe, desk, cots/infant beds

Superior Quadruple Room (Plus)

  • 30 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Classic Double Room

  • Sleeps 2

View all photos for Classic Triple Room

1 bedroom, in-room safe, desk, cots/infant beds

Classic Triple Room

  • Sleeps 3

Superior Plus Twin Room

  • Sleeps 2

Classic Single Room

  • Sleeps 1

View all photos for Standard Triple Room Non smoking

1 bedroom, in-room safe, desk, cots/infant beds

Standard Triple Room Non smoking

  • Sleeps 3

View all photos for Standard Quadruple Room Non smoking

1 bedroom, in-room safe, desk, cots/infant beds

Standard Quadruple Room Non smoking

  • Sleeps 4

Standard Twin Room Non smoking

  • Sleeps 2

Standard Single Room

  • Sleeps 1

View all photos for Superior Double Room

1 bedroom, in-room safe, desk, cots/infant beds

Superior Double Room

  • Sleeps 2

Superior Plus Double Room

  • Sleeps 2

Superior Triple Room

  • Sleeps 3

Standard Room Non smoking

  • Sleeps 2

View all photos for Superior Quadruple Room

1 bedroom, in-room safe, desk, cots/infant beds

Superior Quadruple Room

  • Sleeps 4

Standard Quadruple Room

  • Sleeps 4

Superior Twin Room

  • Sleeps 2

View all photos for Superior Premium Single Room

Bathroom | Hair dryer, bidet, towels

Superior Premium Single Room

  • Sleeps 1

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Exterior

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About this property

Saracen Sands Hotel & Congress Centre

Family-friendly hotel on the beach, with 4 outdoor pools
Catch some rays on Saracen Sands Hotel & Congress Centre's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Saracen Sands Hotel & Congress Centre offers 237 air-conditioned accommodations with a safe and complimentary bottles of water. This Isola delle Femmine hotel provides complimentary wireless Internet access.

Bathrooms include bidets and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

A private beach and an outdoor tennis court are featured at the hotel. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna and a hot tub. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Saracen Sands Hotel & Congress Centre. During your stay, you're just a quick walk from Isola Delle Femmine Beach. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Mediterranean cuisine with ocean views at Zisa, one of the property's 2 restaurants
  • Take a swim in the 4 outdoor pools
  • Indulge with manicures and pedicures, massages or body treatments at the spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a private beach, an outdoor tennis court and a gym
  • 14 minutes by car from Palermo Harbour and 14 minutes from Politeama Garibaldi Theater
  • Airport shuttle service available for a fee
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Saracen Sands Hotel & Congress Centre, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking is free.

This 4-star Isola delle Femmine hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Zisa – Overlooking the ocean and pool, this buffet restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Al Saraceno – Overlooking the ocean and garden, this restaurant specialises in Mediterranean cuisine and only serves dinner. Open selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Al Saraceno
  • Zisa

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor tennis court
  • Playground
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Cot (surcharge)
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Bidet
  • Hair dryer
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT082043A1WUEPCWSQ
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Saracen Sands
Saracen Sands Village
Saracen Sands Village Hotel & Resort
Saracen Sands Village Hotel & Resort Isola delle Femmine
Saracen Sands Village Isola delle Femmine
Saracen Sands Hotel Congress Centre Isola delle Femmine
Saracen Sands Congress Centre Isola delle Femmine
Saracen Resort Beach Congress Hotel Palermo
Saracen Sands Village Hotel Resort
Saracen ds Village Resort
Saracen Sands & Congress
Saracen Sands Hotel & Congress Centre Hotel
Saracen Sands Hotel & Congress Centre Isola delle Femmine
Saracen Sands Hotel & Congress Centre Hotel Isola delle Femmine

Saracen Sands Hotel & Congress Centre Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 105 out of 329 reviews
Rating 8 - Good. 103 out of 329 reviews
Rating 6 - Okay. 59 out of 329 reviews
Rating 4 - Poor. 37 out of 329 reviews
Rating 2 - Terrible. 25 out of 329 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Roberta

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
I returned to the Saracen for the second time with my family. I strongly recommend for family with kids, great fun with the animator team both on the beach with music, exercises and in the evening with dancs and entertainment. The food was different and lots of variety however often it was not very warm and not much fresh fruits in the morning.
Stayed 8 nights in May 2025

6/10 Okay

angela

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Esteban

Stayed 4 nights in May 2025

10/10 Excellent

Mahsa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Italy 😍loved there
Stayed 5 nights in May 2025

10/10 Excellent

Antonietta

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant staff
Stayed 2 nights in May 2025

10/10 Excellent

Johnny

Travelled with family
Liked: Amenities
Excelente
Stayed 1 night in Apr 2025

6/10 Okay

Pyarelal Jagjivan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in good location, but needs modernization. Most of the staff were very nice and made our stay at hotel but more comfortable. As my wife is a vegan she found it very difficult to get vegan food. More needs to be done in this area. The staff tried their best to help us but the language barrier made it a challenge. One of the reason we chose Saracens hotel is that on the website, we were lead to believe we would have use the swimming pool, spa facilities , sauna, jacuzzi. But nothing was open.
Stayed 5 nights in Apr 2025

8/10 Good

SYEDA NASRIN

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property was very nice and clean, however, we were disappointed as none of the pools were open, we were looking forward to using the pools, the availability of food nearby wasn’t that great. There were not many restaurants in the hotel or near the hotel. Most pizzerias were closed or under construction.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rabia

Stayed 4 nights in Jan 2025

10/10 Excellent

Maja

Stayed 1 night in Feb 2025

10/10 Excellent

Antonio, CAMBRIDGE

Travelled with family
Liked: Cleanliness, staff & service, amenities
Close to the beach and great breakfast including GF options. The water took a long time to get hot.
Stayed 1 night in Dec 2024

2/10 Terrible

parmjeit

Disliked: Cleanliness, property conditions & facilities
Hotel was full of fire ants cockroaches and mosquitoes. My kids got bitten by ants .
Stayed 6 nights in Oct 2024

10/10 Excellent

Nita

Liked: Cleanliness, staff & service, property conditions & facilities
The customer service was very ice and all though it wasn't really that busy it was what we needed for the price. The rooms weren't as great as the pictures showed however we were only in them to sleep and that was ok. They provided GREAT SERVICE
Stayed 2 nights in Oct 2024

10/10 Excellent

Keith

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here for one night pre early flight home, had the buffet dinner which we had earlier in the year also but this time although good had a much reduced choice, we had recommended the stay to friends also and told them of the wonderful buffet so was disappointed
Stayed 1 night in Oct 2024

6/10 Okay

John

Liked: Cleanliness, staff & service
Disappointed with food breakfast was cold
Stayed 1 night in Oct 2024

10/10 Excellent

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big hotel clean, we had a big room with 2 queen beds Food was good too! Conveniently placed at 20 minutes from the airport! Nice beach too!
Stayed 1 night in Oct 2024

10/10 Excellent

Arianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

4/10 Poor

Keith

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
If you want a quiet holiday, this is not for you! Lots of large groups of holiday makers, loud music at both sides of the site. No options for eating unless you opt for full board (only one bar snack available, toasted sandwich) and limited bar options (the bar near reception closes at 5pm). But staff are helpful and welcoming, and premises kept very clean.
Stayed 7 nights in Sep 2024

4/10 Poor

Gatien

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Matthew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 11 nights in Jul 2024

8/10 Good

Rajan

It is an okay hotel, definitely not 4 star as claimed. The room we were given was fairly basic, the furniture were old and out-dated, and needs upgrading. There was no kettle or any facility to have tea/coffee in the room. Beds were really hard and creaking, but we had two double beds in our room instead of one double bed, maybe suitable for family. Bathroom was okay, the cistern was constantly leaking, and the shower head had probably been there for ages, as we can see black discoloration, which could be harbouring Legionella, and can cause serious infection. Rooms were cleaned every day, fresh towels supplied. The pools were dirty and over crowded. Beach towels costs 2.50 Euro. One of my main complaints is that the drinking water supply was very limited, particularly in that hot weather it is important to drink plenty to avoid dehydration. Water was only available in the dinning area, with restricted access. The staff did not allow to fill up the water bottle. What a shame! Water is a basic human need and the hotel does not seem to care. Food was good, but became a bit repetitive, which is expected. Local white and red wines were for free, they were okay. The best part was the private beach, which was well staffed and the water was clean. We had a designated sun lounger so there was no hassle. The nearest train station was only 10 mins walk, and have easy train access to Palermo central. We used a taxi service of the hotel's contact, which was really expensive.
Stayed 8 nights in Jul 2024

6/10 Okay

Alma

Liked: Cleanliness, staff & service
Stayed 7 nights in Jul 2024

8/10 Good

Abhinav

Stayed 1 night in Jul 2024

6/10 Okay

Mark

Travelled with partner
Liked: Staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Radha

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Food was not good

We stayed here for one night. It’s a very large resort hotel so we didn’t do much since we were passing though in between other destinations and plans. The pool was basic and the large one was closed for some reason when I tried to take my kids. I did not go to the beach which looked nice. The biggest bummer was their buffet dinner (30 euro per adult). It was not good at all. Food did not seem fresh and reminded me of cafeteria food. The rooms were clean and comfortable though. Very loud at night with music.
Stayed 1 night in Jun 2024

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