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Quality Inn Cortland - University Area

2.5 star property

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Photo gallery for Quality Inn Cortland - University Area

Desk, iron/ironing board, cots/infant beds, rollaway beds
Lobby
Combined shower/bathtub, free toiletries, hair dryer, towels
Free daily buffet breakfast
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Pet-friendly
  • Laundry
  • Breakfast included
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

View in a map
188 Clinton Ave, Cortland, NY, 13045
  • Place, Cortland Country Music Park and Campground
    ‪1 min drive‬
  • Place, State University of New York-Cortland
    ‪2 min drive‬
  • Place, Greek Peak Mountain Resort
    ‪12 min drive‬
  • Airport, Ithaca, NY (ITH-Tompkins Regional)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, cots/infant beds, rollaway beds

Room, 1 King Bed, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, cots/infant beds, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Double Room, 2 Double Beds, Non Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Quality Inn Cortland - University Area

Hotel in Cortland with free breakfast and 24-hour front desk
This smoke-free hotel features a restaurant, coffee/tea in a common area and dry cleaning. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers and a vending machine.
Quality Inn Cortland - University Area offers 56 accommodations with coffee/tea makers and complimentary newspapers. Premium satellite televisions are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Cortland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn Cortland - University Area. During your stay, you'll be within walking distance of Cortland Country Music Park and Campground. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at Perkins Restaurant
  • Amenities include free newspapers in reception, a vending machine and coffee/tea in a common area
  • Just a 2-minute drive from Cortland Country Music Park and Campground and a few minutes from Cortland Beer Company
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Quality Inn Cortland - University Area also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

This Cortland hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.
Quality Inn Cortland - University Area has a restaurant serving breakfast, lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Perkins Restaurant

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • No lift
  • Phone accessibility kit
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per stay
  • Maximum 2 (weight limit: 80 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00 per stay.
  • Cots (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per stay
  • Service animals are exempt from fees
  • Cots (infant beds) are available for an additional fee
  • Rollaway bed fee: USD 15.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Cortland
Quality Inn Cortland
Quality Hotel Cortland
Cortland Quality Inn
Quality Inn Cortland
Quality Inn University Area
Quality Inn Cortland University Area
Quality Inn Cortland - University Area Hotel
Quality Inn Cortland - University Area Cortland
Quality Inn Cortland - University Area Hotel Cortland

Quality Inn Cortland - University Area Reviews

Reviews

6.6
Rating 10 - Excellent. 134 out of 789 reviews
Rating 8 - Good. 265 out of 789 reviews
Rating 6 - Okay. 163 out of 789 reviews
Rating 4 - Poor. 141 out of 789 reviews
Rating 2 - Terrible. 86 out of 789 reviews

6.6/10

Cleanliness

8.0/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Chiyou

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
very crapy hotel! Trash in front the door, everything is dirty, old and crapy. Park lot has large hole, unsafe. Not stick waffle start to peel off, harmful ! So terrible
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Great employees and manager

Staff was VERY nice and easy to talk to/deal with including the manager who was there in the day when I checked in. Honestly, my ONLY problem was with the dampness in both the hallway and the room. They need dehumidifiers at least on the main floor. The bed was really comfortable and I'm not a good sleeper - when I fell asleep, I slept REALLY well.
Stayed 2 nights in Jul 2025

2/10 Terrible

Craig

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was too disgusting and dirty to stay. Front desk staff gave me a warning at check in “we are sold out and we can’t switch your room but I even tried to clean it myself and it won’t come out”. This place needs an inspection from the health department. Dirty with smell of mold and damp everywhere.
Stayed 1 night in Jul 2025

6/10 Okay

Alexis

Stayed 1 night in Jul 2025

4/10 Poor

Lawrence

Disliked: Cleanliness, property conditions & facilities
Hotel is older and a bit musty smelling. Our room had peeling wallpaper and old stains on the curtains. The shower was often lukewarm or cold no matter how long it ran. Would not stay again or recommend.
Stayed 3 nights in Jul 2025

4/10 Poor

Lisa

Disliked: Cleanliness, property conditions & facilities
Very run down. Needs lots of updates. Room was smelly. Bathroom had moldy ceiling tile, peeling wall paper and a light out.
Stayed 1 night in Jul 2025

4/10 Poor

Frank

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Entire facility is completely run down and in disrepair
Stayed 1 night in Jul 2025

4/10 Poor

James

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Wallpaper was peeling in bathroom. Faucet in shower sprayed/leaking from handle of shower, and water was barely warm enough to shower. The staff was amazing and the only positive thing I can say about our stay.
Stayed 1 night in Jun 2025

6/10 Okay

Thyjuan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Okay stay

The overall room was okay for the price. But the breakfast wasn't a true breakfast. They have a picture of a wonderful strawberry dessert that they don't serve. There were also no vending machines to get food or water on the property.
Stayed 2 nights in Jun 2025

8/10 Good

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
The location was super convenient!. The staff were friendly and helpful. My room was clean and comfy. I was in town for the SUNY Cortland graduation ceremony, as were most of the other guests. When leaving, they gave each of us a cute stuffed Red Dragon (the school mascot)!
Stayed 2 nights in May 2025

4/10 Poor

Amit

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Staff is really nice but the hotel is very old and not up to date…
Stayed 2 nights in Jun 2025

8/10 Good

Dorothy

Travelled with family and small children, Business traveller
The inn was clean and service was friendly. It did look like they tĥey are in tĥe middle of removing wall paper and up dating image.
Stayed 2 nights in Jun 2025

10/10 Excellent

Laura

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The carpet in the hall is blue but so threadbare it is white before each door. The windows you can barely see out of they are so dirty. The wallpaper is falling off the wall with many dings and dents in the walls, lampshades. 5 pillows and one was yellowish. A huge rip in my curtains. rips on the chair at the desk. Hard to believe this place is 170 a night. Very disappointed to stay here.
Stayed 1 night in Jun 2025

8/10 Good

frances

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2025

10/10 Excellent

Luci

Liked: Cleanliness, property conditions & facilities
Very nice front desk staff!
Stayed 2 nights in May 2025

8/10 Good

Michael

Travelled with family
Pretty basic, but room was spacious and clean. Very friendly staff.
Stayed 2 nights in May 2025

10/10 Excellent

Tyler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for graduation weekend and each morning received a small token of appreciation from the hotel. Loved the dragon! I was able to compliment the manager in person for his amazing staff!
Stayed 3 nights in May 2025

8/10 Good

Judith C.

Travelled with family
This is an older property in need of updating. The toilet ran very long, the bathroom fan was loud and took a while to come on and the hall carpet was worn to the floor underneath in places. But the front desk staff was very kind and helpful. They were terrific!
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town
Stayed 2 nights in May 2025

10/10 Excellent

CLAUDE

The hotel manager was amazing
Stayed 1 night in May 2025

10/10 Excellent

Kathleen A

Liked: Cleanliness, staff & service
Bathroom wallpaper pealing all.over, crack across the basin of the sink.
Stayed 1 night in May 2025

6/10 Okay

Gina

Stayed 1 night in Apr 2025

2/10 Terrible

Carole

Travelled with pets
Disliked: Staff & service, amenities, property conditions & facilities
The paper wall Pill lane off all aroud the Room. The Lady charging us 169$ , we Said no, the Price os 135$
Stayed 1 night in Apr 2025

10/10 Excellent

Edward

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness

No good

The service was fantastic but the hotel is old, dirty, and outdated.
Stayed 1 night in Apr 2025

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